Outbound Route after Integration With CUCM


(Amr Salem) #1

hello everybody,

I just finished of integration with CUCM
FreePBX configuration:
1- create a SIP trunk.
2- Create an Inbound route.
3- Create an Outbound route.
4- assigned the routes to the associated trunk.

CUCM configuration:
1- Configure the SIP Trunk Security Profile
2- Configure the SIP Profile
3- Configure the SIP Trunk device
4- Configure Route Pattern for the SIP Trunk.
5- Call RoutingRoute/HuntRoute Pattern.

now I can reach my FreePBX from CUCM (call any extension in FreePBX) without any problem. but I have an issue with the Outbound route when I try to call any extension in CUCM. get this voice Message (your call cannot be completed, pls check the number and try again).

I there any missed step?
your support is highly appreciated


(Chris Dolese) #2

post a snippet of the call log

from asterisk console do this first

*CLI> logger rotate

then do your test where it fails

and immediately after the failed test call

pastebin /var/log/asterisk/full

post the link here and we may see something

if there is nothing visible explaining it at that level then a packet capture analysis may be in order


(Amr Salem) #3

here is the log

[2019-12-01 14:30:49] VERBOSE[25256] pbx_variables.c: Setting global variable ‘SIPDOMAIN’ to ‘192.168.102.30’
[2019-12-01 14:30:49] VERBOSE[25256] netsock2.c: Using SIP RTP Audio TOS bits 184
[2019-12-01 14:30:49] VERBOSE[25256] netsock2.c: Using SIP RTP Audio TOS bits 184 in TCLASS field.
[2019-12-01 14:30:49] VERBOSE[25256] netsock2.c: Using SIP RTP Audio CoS mark 5
[2019-12-01 14:30:49] VERBOSE[25034][C-000000e3] pbx.c: Executing [5103@from-internal:1] ResetCDR(“PJSIP/703-00000121”, “”) in new stack
[2019-12-01 14:30:49] VERBOSE[25034][C-000000e3] pbx.c: Executing [5103@from-internal:2] NoCDR(“PJSIP/703-00000121”, “”) in new stack
[2019-12-01 14:30:49] VERBOSE[25034][C-000000e3] pbx.c: Executing [5103@from-internal:3] Progress(“PJSIP/703-00000121”, “”) in new stack
[2019-12-01 14:30:49] VERBOSE[25034][C-000000e3] pbx.c: Executing [5103@from-internal:4] Wait(“PJSIP/703-00000121”, “1”) in new stack
[2019-12-01 14:30:50] VERBOSE[25034][C-000000e3] pbx.c: Executing [5103@from-internal:5] Playback(“PJSIP/703-00000121”, “silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer”) in new stack
[2019-12-01 14:30:50] VERBOSE[25034][C-000000e3] file.c: <PJSIP/703-00000121> Playing ‘silence/1.ulaw’ (language ‘en’)
[2019-12-01 14:30:51] VERBOSE[25034][C-000000e3] file.c: <PJSIP/703-00000121> Playing ‘cannot-complete-as-dialed.ulaw’ (language ‘en’)
[2019-12-01 14:30:54] VERBOSE[25034][C-000000e3] file.c: <PJSIP/703-00000121> Playing ‘check-number-dial-again.ulaw’ (language ‘en’)
[2019-12-01 14:30:56] VERBOSE[25034][C-000000e3] pbx.c: Executing [5103@from-internal:6] Wait(“PJSIP/703-00000121”, “1”) in new stack
[2019-12-01 14:30:57] VERBOSE[25034][C-000000e3] pbx.c: Executing [5103@from-internal:7] Congestion(“PJSIP/703-00000121”, “20”) in new stack
[2019-12-01 14:30:57] VERBOSE[25034][C-000000e3] pbx.c: Spawn extension (from-internal, 5103, 7) exited non-zero on ‘PJSIP/703-00000121’
[2019-12-01 14:30:57] VERBOSE[25034][C-000000e3] pbx.c: Executing [h@from-internal:1] Macro(“PJSIP/703-00000121”, “hangupcall”) in new stack
[2019-12-01 14:30:57] VERBOSE[25034][C-000000e3] pbx.c: Executing [s@macro-hangupcall:1] GotoIf(“PJSIP/703-00000121”, “1?theend”) in new stack
[2019-12-01 14:30:57] VERBOSE[25034][C-000000e3] pbx_builtins.c: Goto (macro-hangupcall,s,3)
[2019-12-01 14:30:57] VERBOSE[25034][C-000000e3] pbx.c: Executing [s@macro-hangupcall:3] ExecIf(“PJSIP/703-00000121”, “0?Set(CDR(recordingfile)=)”) in new stack
[2019-12-01 14:30:57] VERBOSE[25034][C-000000e3] pbx.c: Executing [s@macro-hangupcall:4] NoOp(“PJSIP/703-00000121”, " montior file= ") in new stack
[2019-12-01 14:30:57] VERBOSE[25034][C-000000e3] pbx.c: Executing [s@macro-hangupcall:5] GotoIf(“PJSIP/703-00000121”, “1?skipagi”) in new stack
[2019-12-01 14:30:57] VERBOSE[25034][C-000000e3] pbx_builtins.c: Goto (macro-hangupcall,s,7)
[2019-12-01 14:30:57] VERBOSE[25034][C-000000e3] pbx.c: Executing [s@macro-hangupcall:7] Hangup(“PJSIP/703-00000121”, “”) in new stack
[2019-12-01 14:30:57] VERBOSE[25034][C-000000e3] app_macro.c: Spawn extension (macro-hangupcall, s, 7) exited non-zero on ‘PJSIP/703-00000121’ in macro ‘hangupcall’
[2019-12-01 14:30:57] VERBOSE[25034][C-000000e3] pbx.c: Spawn extension (from-internal, h, 1) exited non-zero on ‘PJSIP/703-00000121’


(Tom Ray) #4

Pastebins only help if you supply the pastebin link that was generated.


(Amr Salem) #5

is there any missing step about the logs

thanks in advance.


(Itzik) #6

There should be a pastebin link.

You can also try:
https://wiki.freepbx.org/display/SUP/Providing+Great+Debug#ProvidingGreatDebug-AsteriskLogs-PartII


(system) closed #7

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