Some of my users have been complaining that they are having a hard time entering meeting codes etc when on outbound conference calls (webex etc). After looking into it i found this site that allows you to test dtmf. Test Calls I also turned on dtmf logging. What is see is that if I type slow, there is no issue, but if I enter digits at a normal pace, the pbx shows the digits, but the test call site does not hear them.
I double checked my sip trunk provider, they are using 2833 in and out. I changed my inbound trunk to 4733 (from auto) and the phones are doing 2833 to the pbx.
Are there any settings on the pbx that might help this situation?..is this a provider issue?
thanks in advance