Outbound calls busy, trunk reporting address incomplete. PLEASE HELP

Every call I’ve made out ends with busy signal. When I check the logs it’s reporting that my trunk is saying address incomplete.

Checking call log on my trunk provider’s website my outbound number looks like 12223333%40ddf.trunkprovider.com

here is a log of the call attempt:

[2015-01-06 20:48:11] VERBOSE[1949][C-00000007] netsock2.c: Using SIP RTP TOS bits 184
[2015-01-06 20:48:11] VERBOSE[1949][C-00000007] netsock2.c: Using SIP RTP CoS mark 5
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:1] Macro("SIP/622-0000000b", "user-callerid,LIMIT,EXTERNAL,") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:1] Set("SIP/622-0000000b", "TOUCH_MONITOR=1420595291.57") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:2] Set("SIP/622-0000000b", "AMPUSER=622") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:3] GotoIf("SIP/622-0000000b", "0?report") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:4] ExecIf("SIP/622-0000000b", "1?Set(REALCALLERIDNUM=622)") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:5] Set("SIP/622-0000000b", "AMPUSER=622") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:6] GotoIf("SIP/622-0000000b", "0?limit") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:7] Set("SIP/622-0000000b", "AMPUSERCIDNAME=622") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:8] GotoIf("SIP/622-0000000b", "0?report") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:9] Set("SIP/622-0000000b", "AMPUSERCID=622") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:10] Set("SIP/622-0000000b", "__DIAL_OPTIONS=Ttr") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:11] Set("SIP/622-0000000b", "CALLERID(all)="622" <622>") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:12] GotoIf("SIP/622-0000000b", "0?limit") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:13] ExecIf("SIP/622-0000000b", "1?Set(GROUP(concurrency_limit)=622)") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:14] GosubIf("SIP/622-0000000b", "7?sub-ccss,s,1(from-internal,4847932224)") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:1] ExecIf("SIP/622-0000000b", "0?Return()") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:2] Set("SIP/622-0000000b", "CCSS_SETUP=TRUE") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:3] GosubIf("SIP/622-0000000b", "0?monitor_config,1(from-internal,4847932224):monitor_default,1(from-internal,4847932224)") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:1] GotoIf("SIP/622-0000000b", "0?is_exten") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:2] StackPop("SIP/622-0000000b", "") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:3] Return("SIP/622-0000000b", "FALSE") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:15] ExecIf("SIP/622-0000000b", "0?Set(CHANNEL(language)=)") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:16] GotoIf("SIP/622-0000000b", "1?continue") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Goto (macro-user-callerid,s,30)
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:30] Set("SIP/622-0000000b", "CALLERID(number)=622") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:31] Set("SIP/622-0000000b", "CALLERID(name)=622") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:32] Set("SIP/622-0000000b", "CDR(cnum)=622") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:33] Set("SIP/622-0000000b", "CDR(cnam)=622") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:34] Set("SIP/622-0000000b", "CHANNEL(language)=en") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:2] Gosub("SIP/622-0000000b", "sub-record-check,s,1(out,4847932224,dontcare)") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:1] GotoIf("SIP/622-0000000b", "0?initialized") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:2] Set("SIP/622-0000000b", "__REC_STATUS=INITIALIZED") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:3] Set("SIP/622-0000000b", "NOW=1420595291") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:4] Set("SIP/622-0000000b", "__DAY=06") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:5] Set("SIP/622-0000000b", "__MONTH=01") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:6] Set("SIP/622-0000000b", "__YEAR=2015") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:7] Set("SIP/622-0000000b", "__TIMESTR=20150106-204811") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:8] Set("SIP/622-0000000b", "__FROMEXTEN=622") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:9] Set("SIP/622-0000000b", "__MON_FMT=wav") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:10] NoOp("SIP/622-0000000b", "Recordings initialized") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:11] ExecIf("SIP/622-0000000b", "0?Set(ARG3=dontcare)") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:12] Set("SIP/622-0000000b", "REC_POLICY_MODE_SAVE=") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:13] GotoIf("SIP/622-0000000b", "3?checkaction") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Goto (sub-record-check,s,16)
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:16] GotoIf("SIP/622-0000000b", "1?sub-record-check,out,1") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Goto (sub-record-check,out,1)
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:1] NoOp("SIP/622-0000000b", "Outbound Recording Check from 622 to 4847932224") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:2] Set("SIP/622-0000000b", "RECMODE=dontcare") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:3] ExecIf("SIP/622-0000000b", "1?Goto(routewins)") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Goto (sub-record-check,out,7)
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:7] Gosub("SIP/622-0000000b", "recordcheck,1(dontcare,out,4847932224)") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:1] NoOp("SIP/622-0000000b", "Starting recording check against dontcare") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:2] Goto("SIP/622-0000000b", "dontcare") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Goto (sub-record-check,recordcheck,3)
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:3] Return("SIP/622-0000000b", "") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:8] Return("SIP/622-0000000b", "") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:3] ExecIf("SIP/622-0000000b", "0 ?Set(CDR(accountcode)=)") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:4] Set("SIP/622-0000000b", "MOHCLASS=default") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:5] ExecIf("SIP/622-0000000b", "1?Set(TRUNKCIDOVERRIDE="Mitch"<4843885005>)") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:6] Set("SIP/622-0000000b", "_NODEST=") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:7] Macro("SIP/622-0000000b", "dialout-trunk,1,14847932224,,off") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:1] Set("SIP/622-0000000b", "DIAL_TRUNK=1") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:2] GosubIf("SIP/622-0000000b", "0?sub-pincheck,s,1()") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:3] GotoIf("SIP/622-0000000b", "0?disabletrunk,1") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:4] Set("SIP/622-0000000b", "DIAL_NUMBER=14847932224") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:5] Set("SIP/622-0000000b", "DIAL_TRUNK_OPTIONS=Ttr") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:6] Set("SIP/622-0000000b", "OUTBOUND_GROUP=OUT_1") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:7] GotoIf("SIP/622-0000000b", "1?nomax") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Goto (macro-dialout-trunk,s,9)
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:9] GotoIf("SIP/622-0000000b", "0?skipoutcid") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:10] Set("SIP/622-0000000b", "DIAL_TRUNK_OPTIONS=Tt") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:11] Macro("SIP/622-0000000b", "outbound-callerid,1") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:1] ExecIf("SIP/622-0000000b", "0?Set(CALLERPRES()=)") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:2] ExecIf("SIP/622-0000000b", "0?Set(REALCALLERIDNUM=622)") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:3] GotoIf("SIP/622-0000000b", "1?normcid") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Goto (macro-outbound-callerid,s,6)
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:6] Set("SIP/622-0000000b", "USEROUTCID=") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:7] Set("SIP/622-0000000b", "EMERGENCYCID=") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:8] Set("SIP/622-0000000b", "TRUNKOUTCID=<4843885005>") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:9] GotoIf("SIP/622-0000000b", "1?trunkcid") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Goto (macro-outbound-callerid,s,14)
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:14] ExecIf("SIP/622-0000000b", "1?Set(CALLERID(all)=<4843885005>)") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:15] ExecIf("SIP/622-0000000b", "0?Set(CALLERID(all)=)") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:16] ExecIf("SIP/622-0000000b", "1?Set(CALLERID(all)=Mitch<4843885005>)") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:17] ExecIf("SIP/622-0000000b", "0?Set(CALLERPRES()=prohib_passed_screen)") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:18] Set("SIP/622-0000000b", "CDR(outbound_cnum)=4843885005") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:19] Set("SIP/622-0000000b", "CDR(outbound_cnam)=Mitch") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:12] GosubIf("SIP/622-0000000b", "1?sub-flp-1,s,1()") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:1] ExecIf("SIP/622-0000000b", "1?Return()") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:13] Set("SIP/622-0000000b", "OUTNUM=14847932224") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:14] Set("SIP/622-0000000b", "custom=SIP/sbc.questblue.com") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:15] ExecIf("SIP/622-0000000b", "0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default)Tt)") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:16] ExecIf("SIP/622-0000000b", "0?Set(DIAL_TRUNK_OPTIONS=TtM(confirm))") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:17] Macro("SIP/622-0000000b", "dialout-trunk-predial-hook,") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:1] MacroExit("SIP/622-0000000b", "") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:18] GotoIf("SIP/622-0000000b", "0?bypass,1") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:19] ExecIf("SIP/622-0000000b", "1?Set(CONNECTEDLINE(num,i)=14847932224)") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:20] ExecIf("SIP/622-0000000b", "1?Set(CONNECTEDLINE(name,i)=CID:4843885005)") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:21] GotoIf("SIP/622-0000000b", "0?customtrunk") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:22] Dial("SIP/622-0000000b", "SIP/sbc.questblue.com/[email protected],300,Tt") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] netsock2.c: Using SIP RTP TOS bits 184
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] netsock2.c: Using SIP RTP CoS mark 5
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] app_dial.c: Called SIP/sbc.questblue.com/[email protected]
[2015-01-06 20:48:11] VERBOSE[1949][C-00000007] chan_sip.c: Got SIP response 484 "Address Incomplete" back from 128.136.224.251:5060
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] app_dial.c: Everyone is busy/congested at this time (1:0/0/1)
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:23] NoOp("SIP/622-0000000b", "Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 28") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:24] GotoIf("SIP/622-0000000b", "0?continue,1:s-CHANUNAVAIL,1") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:1] Set("SIP/622-0000000b", "RC=28") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:2] Goto("SIP/622-0000000b", "28,1") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Goto (macro-dialout-trunk,28,1)
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:1] Goto("SIP/622-0000000b", "s-INVALIDNMBR,1") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Goto (macro-dialout-trunk,s-INVALIDNMBR,1)
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:1] NoOp("SIP/622-0000000b", "Dial failed due to trunk reporting Address Incomplete - giving up") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:2] Progress("SIP/622-0000000b", "") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:3] Playback("SIP/622-0000000b", "ss-noservice,noanswer") in new stack
[2015-01-06 20:48:11] VERBOSE[10272][C-00000007] file.c: <SIP/622-0000000b> Playing 'ss-noservice.ulaw' (language 'en')
[2015-01-06 20:48:16] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:4] Busy("SIP/622-0000000b", "20") in new stack
[2015-01-06 20:48:16] WARNING[10272][C-00000007] channel.c: Prodding channel 'SIP/622-0000000b' failed
[2015-01-06 20:48:16] VERBOSE[10272][C-00000007] app_macro.c: Spawn extension (macro-dialout-trunk, s-INVALIDNMBR, 4) exited non-zero on 'SIP/622-0000000b' in macro 'dialout-trunk'
[2015-01-06 20:48:16] VERBOSE[10272][C-00000007] pbx.c: Spawn extension (from-internal, 4847932224, 7) exited non-zero on 'SIP/622-0000000b'
[2015-01-06 20:48:16] VERBOSE[10272][C-00000007] pbx.c: Executing [[email protected]:1] Hangup("SIP/622-0000000b", "") in new stack
[2015-01-06 20:48:16] VERBOSE[10272][C-00000007] pbx.c: Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/622-0000000b'

First thing that I would check would be on the main “System Status” page in the FreePBX GUI does it say that your trunk(s) are online? If there are any that are offline I would double check the “Outgoing Settings” and the “Registration String” in that trunk’s settings to make sure that they match what you were given by your trunk provider to have in those two spots.