TRUNK Dial failed due to CHANUNAVAIL HANGUPCAUSE: 58 - failing through to other trunks") in new stack
Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 58") in new stack
this a log file of asterisk/full
For cause 58 you will have to check with your carrier why they rejected the call.
Thank you for your response. Just to clarify, are you suggesting that the issue is not with FreePBX but rather on the provider’s side?
This Vega 400G Log
LOG: 13/01/2024 05:23:58.810 ROUTER (I)R0bC00 call proceeding
call ref=[f1020678]
LOG: 13/01/2024 05:23:58.970 SIP (I)R03Ccd connect g711Ulaw64k (Profile 1 - Voice)
call ref=[f1020678]
LOG: 13/01/2024 05:24:37.085 SIP (I)R04Ccd disconnect(disc ind) 16
call ref=[f1020678]
LOG: 13/01/2024 05:24:37.085 ISDN (I)R04C0f send disconnect 16
call ref=[f1020678]
LOG: 13/01/2024 05:24:56.840 SIP (I)R00C00 SIP INVITE rejected - no matching media
call ref=[00000000]
LOG: 13/01/2024 05:24:57.250 SIP (I)R00C00 SIP INVITE rejected - no matching media
call ref=[00000000]
LOG: 13/01/2024 05:24:57.865 SIP (I)R00C00 SIP INVITE rejected - no matching media
call ref=[00000000]
LOG: 13/01/2024 05:25:17.300 ISDN (I)R04C1a disconnect 16 progress 0x08[0:2]
call ref=[f1020677]
LOG: 13/01/2024 05:25:17.300 SIP (I)R04C10 disconnect(disc req) 16
call ref=[f1020677]
LOG: 13/01/2024 05:25:17.300 ISDN (I)R04C1a send release 16
‘no matching media’ has two common causes:
-
The codecs enabled for your trunk in FreePBX do not have one in common with the codecs enabled in the Vega. Check that alaw (also known as G.711a or PCMA) and ulaw (also known as G.711u or PCMU) are enabled at both ends.
-
One side is asking for encrypted media and the other side asking for unencrypted. Make sure that both sides are set the same. If you don’t need encryption, it’s simpler to turn it off.
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