Hello all,
context is like this, people call a queue, dynamic agents answer the call and decide to record the call by pressing *1 on the phone.
file get recorder with this name : ondemand-Unknown-2789-20210423-160920-1619186960.466.gsm
2789 is the extension dialing the queue, however, Unknown should have the agent extension that answered the call.
by checking the php script, Unknown is set when $dst variable is empty :
ot_debug("Initial dest value : $dst");
if(empty($dst)){
ot_debug("Dest not found");
$dst = _("Unknown");
$dst is initialised this way
$dst = getVariable($channel, “DIALEDPEERNUMBER”);
$bpeer = getVariable($channel, “BRIDGEPEER”);
if(!$dst){
$dst = $bpeer;
}
if (strpos($dst, ‘@’) !== false) {
$dstNum = $dst;
$dstValue = explode(’@’,$dstNum);
$dstData = $dstValue[0];
if (strpos($dstData, ‘-’) !== false){
$dstExp = explode(’-’,$dstData);
}
if (strpos($dstData, ‘/’) !== false){
$dstExp = explode(’/’,$dstData);
}
$dst = trim($dstExp[1]);
}
if (strpos($dst, ‘/’) !== false){
$dstVal = explode(’/’,$dst);
$dst = trim($dstVal[1]);
So I would like to debug, but I don’t know where to find the information set in ot_debug
ot_debug is set to true at the beginning of the file
any help is welcome 