Hello everyone,
I have a freepbx setup with 3 extensions. All three extensions are in a ring group with ‘ringall’ enabled. An incoming call goes to the ring group so that all extensions ring.
Now, this is what I want to set up: when a call comes in, all the extensions in the group ring, someone picks up. While that extension is on call, a second call comes in, but this call should hear a busy tone. So, what I want to achieve is that people hear a busy tone when ANY of the extensions is on call. (the setup of a classic phone line)
I tried things with limiting the number of simultaneous incoming calls of the trunk, but the problem with that is that when a call is active and a second call comes in, my pbx responds to the second call with an error message saying that the call limit is reached instead of responding with a busy dial tone.
Can you help me with this? I just want one simultaneous call, at all time. And when a second call comes in, a busy tone should play.
Many thanks in advance!
Bert