Hi, I have a problem with one specific phone.
She is using a Snom 720. She got her own mobilephone on ext 236 and her Snom on ext 528. When they shift from day to night, they need to get into queue 101. So when she got shift at night, she tries to call 101* and when connection is established, she click 236# to log her mobilephone into the queue. But then there is just a long pause and after that it says that the agent can not be logged in. But when she goes to a colleagues phone and does the exact same, her mobilephone joins the queue.
I have tried to PCAP the call, but no VOIP called is logged, so I might suspect some connection issues, but she can call and receive calls still? Please help.