We have 10 extensions in our house and office together, but we can answer only one call at te time. At the moment I have set-up an Queue (299) with one agent/ extension (200). Extension 200 is on all of the phones, together with their own extension (201-209). When a call comes in extesion 200 rings on all the phones, when the next call comes in is set to wait in the queue until extension 200 is available again.
Is their an possibility to achieve the same thing but than with the extension 201-209?
I hope you can understand what I Like to have in our system…
Thank in advance !
Best regards from the Netherlands