On Some extensions Follow me is not working

Hi everyone!

I am facing a problem with Follow me. On some extensions, it does work but on others simply not working.


It says busy → app-blackhole or hangup->app-blackhole.
Any help is appreciated.
Thanks in advance.

Share a trace of a problem call via pastebin:
https://wiki.freepbx.org/display/SUP/Providing+Great+Debug#ProvidingGreatDebug-AsteriskLogs-PartII

https://pastebin.com/7g0nAN6A

The call was attempted …

/var/log/asterisk/full:[2020-07-07 17:39:53] VERBOSE[19993][C-00003194] app_dial.c: Called PJSIP/97<redacted>[email protected]
/var/log/asterisk/full:[2020-07-07 17:39:53] VERBOSE[19986][C-00003194] app_dial.c: Connected line update to SIP/1010-00004230 prevented.
/var/log/asterisk/full:[2020-07-07 17:39:53] VERBOSE[19993][C-00003194] app_dial.c: Everyone is busy/congested at this time (1:0/0/1)

Odd looking trunk name, just a single character. If the trunk name is correct than the provider is rejecting the call, I would expect them to be able to tell you why.

But there is no problem with other extensions.
I put the same number and it worked like a charm.
But for log test I put the different external number for a different extension, still works. What could be the problem?
https://pastebin.com/GnpTYLuv

Yes, the trunk name is just “1”.
I will try to talk with provider

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