Hi Community!
OMniLeads 2.0 has been released! It currently facilitates robust management and telephonic support using various campaign types:
- Fast Integration with any SIP PBX
- Inbound Campaigns: Efficiently manage incoming calls and route them to appropriate agents.
- Preview Campaigns: Prepare agents with relevant information before they make a call.
- Manual Outbound Campaigns: Provide tools for agents to manually reach out to customers with ease.
- Web-Based Video Calls: Video call campaigns directly from web pages, enhancing the personal touch in customer interactions.
- WhatsApp Integration: Expand your reach and accessibility with WhatsApp communication capabilities.
- Multiple Text to Speech & Speech to text integractions from SaaS to opensource.
Additionally, it includes the typical functionalities of contact center management:
- Agente & Supervisor console based on WebRTC.
- Differents user profiles: administrator, supervisor admin, supervisor customer & agent.
- Multiple campaigns: voice, video & WhatsApp management.
- Answering machine detection.
- Full Call & Chat registry.
- Productivity reports.
- Real time supervision.
- Simple creation of Web forms.
- CRM/ERP integration APIs.
- Remotes Agents mode.
- PBX integration.
with Whatsapp:
- Have multiple users chating in same WhatsApp Number.
- Connect to multiple WhatsApp accounts and receive all messages in one place.
- Create and chat with new contacts without touching cellphone.
- Send and receive message.
- Send media (images/audio/documents).
- Receive media (images/audio/video/documents).
and video calls capabilities
- Manage video support campaigns.
- Integrate video call capabilities into your website.
- Share screen between agent and customer.
You can find more information in the links below, you are just at 1 click 
.
Website: https://www.omnileads.net
Forum: https://forum.omnileads.net/
Docs: https://docs.omnileads.net/
Discord: OMniLeads Community 