I know it varies from area to area. However how do you guys handle alarm systems and Fire Alarm systems monitoring when you convert clients to SIP trunking.
We have run into it a few times now and we need a solution. We can use the Cisco SPA ATA’s for alarm systems but for fire rules are a little more complex. You need 2 POTS lines or Cellular however some companies are slamming our clients with outrageous cellular monitoring charges ($80+ per system on top of the normal cost)
I was trying to look for a cellular 4G ATA to use with it but i am not having a ton of luck. After hours of searching i found a few things but nothing i completely trust or is cost effective.
I think the law state you need 2 connections for a fire panel.
Options are, Pick any 2.
Long Range Radio (good luck finding this one)
My issue is with sending the signal over VoIP. When sending contactID you would think we wouldn’t have an issue because the panel is sending DTMF tones, but at the end of the transmission a kiss off signal is sent and this doesn’t transmit over VoIP very well. For me, I gave up on sending contactID over VoiP. I use Internet with cellphone as a backup. The cellphone backup is 5.00 or less more per month from your central station.
T38Modem? Any suggestions for that. I do know my SIP provider does have a system they can put us on that is designed for true faxing and t38 signaling. I was talking to them and they said that they have a re-seller that uses them strictly for alarm systems.
Find it for your OS, build it, and connect it to your Provider, (On Debian like things, even a Rasperry Pi, just apt-get install t38modem)
T38modem works as a “virtual modem” in tandem with your VSP, it provides a solid connection based TCP connection to their gateway, that will connect forward to any analog device connected on a G711 basis. You can accept or deny non Fax calls , i.e. data , as you start the modems up, you don’t need Asterisk nor FreePBX to do any of this, just a non-lying VSP but you will need a hardware that gateways your RJ12 analog hardwrae to a sip (or h323) network device.
Be aware that many hardware providers AdemCo for example will onnly indemnify if you connect to a UL rated “phone line” anything voip won’t be acceptable., so generally you will also need a copper pair (that melts in a fire ) as well.
Also be aware that any udp/GSM/CDMA protocol, whichare essentially “connectionless” might well cost you "Sh*tLoads, and can not pass Ademco protoco as previously notedl)