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Obi Phones (now Poly Phones) supported for Phone Apps?

phones
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(Adolfo) #1

So… I saw this post: FreePBX Certified Obihai phones and Phone Apps

Then I saw several guides for using Phone Apps with Obi phones in the wiki:
https://wiki.freepbx.org/display/FPG/Parking-Obihai+1022

Yet, under “Supported Devices” Obi is not listed: https://wiki.freepbx.org/display/FPG/Phone+Apps-Supported+Devices

I’m curious about this since OBiHai was acquired by Polycom, now rebranded to Poly… the new Poly VVX (150, 250, 350, 450) phones have OBi firmware with essentially the same kind of config files.
Would Phones Apps work on these phones (w/ OBi firmware)?


(W Knight) #2

Adolfo,
In one of our secondary facilities, we previously had Yealink T29G phones. They had Phone Apps support. Due to other technical issues, we are replacing them with a mix of (Obihai) Poly VVX 350s and 450s. That facility runs on a FreePBX v14 PBX. From what I’ve seen, the Poly branded Obihai hardware has no Phone App support. We’ve tried a few behind the scenes mods, and couldn’t get it working.


#3

Hi, We are having the same issue with no endpoint manager templates for the Poly Skyline VVX 150. Does anyone know when/if these units might be supported?

Thank you


(Tom Ray) #4

I wouldn’t hold your breath. Polycom stopped its partnership with Sangoma for the EPM a few years back. This is why there are no updated templates for the VVX series in the EPM. Also why the firmware is not current in the EPM for Polycom’s. It’s on the last tested firmware releases when Polycom’s where still active in the EPM.


#5

Thank you for your reply that was very helpful. We wound up manually provisioning a single Poly VVX 150 and will look for a new manufacturer that is willing to play with freePBX.

I would be really interested in opinions on the most provisioning friendly phones for freePBX. We have tried GrandStream, Panasonic, Yealink, Fanvil, NEC, RTX and Konftel devices.

Frequently folks buy their own phones and then want us to provision them for the service. I would like to recommend phones to them so that as end-users they can most easily provision them themselves using the EPM generated templates.

Thank you


(Adolfo) #6

I had a webinar with Poly and our distributor this morning and they were showing off their new VVX X50 line of phones… I pushed the issue with them about not being certified or supported with FreePBX. They said they are “looking into it”. We shall see.
What’s kind of weird to me is that the Poly Obi ATAs like the Obi300 have zero-touch provisioning through Poly’s PDMS-SP and they work with FreePBX’s EPM. So why not all the other devices and phones that has the same/similar Obi provisioning template?

As far as provisioning friendly phones I’ll first consult the wiki (https://wiki.freepbx.org/display/FPG/Phone+Apps-Supported+Devices) to check if a brand is EPM compatible… and then see if that brand has their own re-direction or zero-touch provisioning service.
I know Sangoma, Mitel/Aastra, Yealink, Konftel, Grandstream, and Snom/Vtech offer such services.
(not sure about the others you mentioned since I don’t have much experience with those brands).

Then lastly PhoneApps (because my clients really see the value add in the PhoneApps module), I looks for PhoneApps supported devices… which leaves Sangoma, Mitel/Aastra and Yealink.

(I wish Digium phones had a redirection or zero-touch provisioning service because those phones are kind of awesome too… fully supported in EPM and you get “free” PhoneApps (via EPM managed DMPA).)


(Itzik) #7

Same.

@mdavenport are there any plans for a redirection portal?


#8

Adolfo,

Thank you for your insight. Sounds like good advice.