Notifications from outside lines do not come to extensions

[zackq (zack)]

I can’t communicate outside telephone to extension by FreePBX 16.
But, Communication from an extension to an outside telephone is possible.

I want to know how to connect incoming calls to ‘extensions’.

just, I tried change Trunk’s context ‘from-pstn’ to ‘from-internal’. When calling an IP phone, the call was disconnected after the IP phone was notified for 2 seconds.
I believe that Trunks context is involved in incoming calls to extensions.

Of course, The context of ‘extensions’ is set to ‘from-interenal’.

My English is not very good. and, Any help would be appreciated.

[PitzKey (Itzik)]

@zackq

I tried change Trunk’s context ‘from-pstn’ to ‘from-internal’.

This is a serious security risk. Change it back.

Normally, incoming calls to DIDs are managed under the Inbound Routes where you can point it to an extension.

See Sangoma Documentation

If that is not working, please share a calltrace via pastebin: https://wiki.freepbx.org/display/SUP/Providing+Great+Debug#ProvidingGreatDebug-AsteriskLogs-PartII

[zackq (zack)]

Glad you are being kind to me.
I tried setting the DID number for the Inbound Route and changing the context to from-pstn, but did not get the expected results.
I will be referring to the second article in particular.

If I can’t solve the problem successfully, I may post again in the community, thank you PitzKey in advance.