Nothing new in the reports (not updating)

General Help
1

Hi everyone,

I have just installed a new FreePBX server and migrated all of my old settings from the former server. Before I migrated, I updated all of the used modules of the latest version and then backed up/restored to the new machine. Upon restart, the call logs stopped updating. I had all of the legacy data right up to the date of the migration, but nothing new. Not to be discouraged, I dropped the databases, and recreated them. Reinstalled right from scratch, and then imported my settings without the legacy call logs. Now I have no data at all, and no new calls update the database. I am pretty sure that the info is supposed to be polled from the database. The regular /var/log/asterisk flat text logs are updating just fine. Can someone please give me some insight on where to look to figure out what is wrong?

Thanks in advance!

Mike

2

either credential problems in the cdr_mysql.conf file, or you didn’t include or build asterisk_addons properly.

3

You were absolutely right, recovering the legacy data/configuration changed the mysql password in cdr_mysql.conf to match the old box. I reset it, and restarted amportal. Sadly, this wasn’t enough to restore the call data (or its processing). :frowning:

Back to the drawing board.

Thanks alot for taking the time to help though,

Mike

4

all the cdr data should have been saved in the asterisk csv files so you could always import that data into mysql if you still have it.