Not stable voicemail function

FreePBX Applications / Modules
1

I’m using FreePBX 16.0.40.4. My voicemail (virtual extension) is not stable, incoming call will ring a ring group, then go to voicemail if no-one answer. Sometimes it will transfer, sometime it’s doesn’t.

Below are some logs related to voicemail, thanks in advance.

[2023-07-29 07:36:01] VERBOSE[10616] loader.c: Reloading module ‘codec_dahdi.so’ (Generic DAHDI Transcoder Codec Translator)
[2023-07-29 07:36:01] VERBOSE[10616] loader.c: Reloading module ‘codec_ast16_g729.so’ (Digium G.729 Annex A Codec (optimized for x86_64)
[2023-07-29 07:36:03] VERBOSE[10616] loader.c: Reloading module ‘app_queue.so’ (True Call Queueing)
[2023-07-29 07:36:03] NOTICE[10616] app_queue.c: queuerules.conf has not changed since it was last loaded. Not taking any action.
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx.c: Executing [vmx@macro-vm:1] Set(“PJSIP/ABC-Vi-0000000c”, “__EXTTOCALL=900”) in new stack
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx.c: Executing [vmx@macro-vm:2] Set(“PJSIP/ABC-Vi-0000000c”, “__CRM_VOICEMAIL=900”) in new stack
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx.c: Executing [vmx@macro-vm:3] Set(“PJSIP/ABC-Vi-0000000c”, “MEXTEN=900”) in new stack
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx.c: Executing [vmx@macro-vm:4] Set(“PJSIP/ABC-Vi-0000000c”, “MMODE=BUSY”) in new stack
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx.c: Executing [vmx@macro-vm:5] Set(“PJSIP/ABC-Vi-0000000c”, “RETVM=”) in new stack
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx.c: Executing [vmx@macro-vm:6] Set(“PJSIP/ABC-Vi-0000000c”, “MODE=busy”) in new stack
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx.c: Executing [vmx@macro-vm:7] Macro(“PJSIP/ABC-Vi-0000000c”, “get-vmcontext,900”) in new stack
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx.c: Executing [s@macro-get-vmcontext:1] Set(“PJSIP/ABC-Vi-0000000c”, “VMCONTEXT=default”) in new stack
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx.c: Executing [s@macro-get-vmcontext:2] GotoIf(“PJSIP/ABC-Vi-0000000c”, “0?200:300”) in new stack
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx_builtins.c: Goto (macro-get-vmcontext,s,300)
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx.c: Executing [s@macro-get-vmcontext:300] NoOp(“PJSIP/ABC-Vi-0000000c”, “”) in new stack
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx.c: Executing [vmx@macro-vm:8] Set(“PJSIP/ABC-Vi-0000000c”, “MODE=busy”) in new stack
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx.c: Executing [vmx@macro-vm:9] NoOp(“PJSIP/ABC-Vi-0000000c”, “MODE IS: busy”) in new stack
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx.c: Executing [vmx@macro-vm:10] GotoIf(“PJSIP/ABC-Vi-0000000c”, “1?chknomsg”) in new stack
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx_builtins.c: Goto (macro-vm,vmx,12)
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx.c: Executing [vmx@macro-vm:12] GotoIf(“PJSIP/ABC-Vi-0000000c”, “0?s-BUSY,1”) in new stack
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx.c: Executing [vmx@macro-vm:13] GotoIf(“PJSIP/ABC-Vi-0000000c”, “1?notdirect”) in new stack
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx_builtins.c: Goto (macro-vm,vmx,15)
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx.c: Executing [vmx@macro-vm:15] NoOp(“PJSIP/ABC-Vi-0000000c”, "Checking if ext 900 is enabled: ") in new stack
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx.c: Executing [vmx@macro-vm:16] GotoIf(“PJSIP/ABC-Vi-0000000c”, “1?s-BUSY,1”) in new stack
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx_builtins.c: Goto (macro-vm,s-BUSY,1)
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx.c: Executing [s-BUSY@macro-vm:1] NoOp(“PJSIP/ABC-Vi-0000000c”, “BUSY voicemail”) in new stack
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx.c: Executing [s-BUSY@macro-vm:2] Macro(“PJSIP/ABC-Vi-0000000c”, “get-vmcontext,900”) in new stack
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx.c: Executing [s@macro-get-vmcontext:1] Set(“PJSIP/ABC-Vi-0000000c”, “VMCONTEXT=default”) in new stack
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx.c: Executing [s@macro-get-vmcontext:2] GotoIf(“PJSIP/ABC-Vi-0000000c”, “0?200:300”) in new stack
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx_builtins.c: Goto (macro-get-vmcontext,s,300)
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx.c: Executing [s@macro-get-vmcontext:300] NoOp(“PJSIP/ABC-Vi-0000000c”, “”) in new stack
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] pbx.c: Executing [s-BUSY@macro-vm:3] VoiceMail(“PJSIP/ABC-Vi-0000000c”, “900@default,sbg(6)”) in new stack
[2023-07-29 08:12:00] VERBOSE[19141][C-00000007] file.c: <PJSIP/ABC-Vi-0000000c> Playing ‘/var/spool/asterisk/voicemail/default/900/busy.slin’ (language ‘en’)
[2023-07-29 08:12:05] VERBOSE[19141][C-00000007] app_macro.c: Spawn extension (macro-vm, s-BUSY, 3) exited non-zero on ‘PJSIP/ABC-Vi-0000000c’ in macro ‘vm’
[2023-07-29 08:12:05] VERBOSE[19141][C-00000007] pbx.c: Spawn extension (ext-local, vmb900, 1) exited non-zero on ‘PJSIP/ABC-Vi-0000000c’
[2023-07-29 08:12:05] VERBOSE[19141][C-00000007] pbx.c: Executing [h@ext-local:1] Macro(“PJSIP/ABC-Vi-0000000c”, “hangupcall,”) in new stack
[2023-07-29 08:12:05] VERBOSE[19141][C-00000007] pbx.c: Executing [s@macro-hangupcall:1] GotoIf(“PJSIP/ABC-Vi-0000000c”, “1?theend”) in new stack
[2023-07-29 08:12:05] VERBOSE[19141][C-00000007] pbx_builtins.c: Goto (macro-hangupcall,s,3)
[2023-07-29 08:12:05] VERBOSE[19141][C-00000007] pbx.c: Executing [s@macro-hangupcall:3] ExecIf(“PJSIP/ABC-Vi-0000000c”, “0?Set(CDR(recordingfile)=)”) in new stack
[2023-07-29 08:12:05] VERBOSE[19141][C-00000007] pbx.c: Executing [s@macro-hangupcall:4] Hangup(“PJSIP/ABC-Vi-0000000c”, “”) in new stack
[2023-07-29 08:12:05] VERBOSE[19141][C-00000007] app_macro.c: Spawn extension (macro-hangupcall, s, 4) exited non-zero on ‘PJSIP/ABC-Vi-0000000c’ in macro ‘hangupcall’
[2023-07-29 08:12:05] VERBOSE[19141][C-00000007] pbx.c: Spawn extension (ext-local, h, 1) exited non-zero on ‘PJSIP/ABC-Vi-0000000c’
[2023-07-29 08:12:05] VERBOSE[19141][C-00000007] app_stack.c: PJSIP/ABC-Vi-0000000c Internal Gosub(crm-hangup,s,1) start
[2023-07-29 08:12:05] VERBOSE[19141][C-00000007] pbx.c: Executing [s@crm-hangup:1] NoOp(“PJSIP/ABC-Vi-0000000c”, “Sending Hangup to CRM”) in new stack
[2023-07-29 08:12:05] VERBOSE[19141][C-00000007] pbx.c: Executing [s@crm-hangup:2] NoOp(“PJSIP/ABC-Vi-0000000c”, “HANGUP CAUSE: 16”) in new stack
[2023-07-29 08:12:05] VERBOSE[19141][C-00000007] pbx.c: Executing [s@crm-hangup:3] ExecIf(“PJSIP/ABC-Vi-0000000c”, “1?Set(__CRM_VOICEMAIL=FAILED)”) in new stack
[2023-07-29 08:12:05] VERBOSE[19141][C-00000007] pbx.c: Executing [s@crm-hangup:4] NoOp(“PJSIP/ABC-Vi-0000000c”, “MASTER CHANNEL: 1690643519.12 = 1690643519.12”) in new stack
[2023-07-29 08:12:05] VERBOSE[19141][C-00000007] pbx.c: Executing [s@crm-hangup:5] GotoIf(“PJSIP/ABC-Vi-0000000c”, “0?return”) in new stack
[2023-07-29 08:12:05] VERBOSE[19141][C-00000007] pbx.c: Executing [s@crm-hangup:6] Set(“PJSIP/ABC-Vi-0000000c”, “__CRM_HANGUP=1”) in new stack
[2023-07-29 08:12:05] VERBOSE[19141][C-00000007] pbx.c: Executing [s@crm-hangup:7] AGI(“PJSIP/ABC-Vi-0000000c”, “agi://127.0.0.1/sangomacrm.agi”) in new stack
[2023-07-29 08:12:06] VERBOSE[19141][C-00000007] res_agi.c: <PJSIP/ABC-Vi-0000000c>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0
[2023-07-29 08:12:06] VERBOSE[19141][C-00000007] pbx.c: Executing [s@crm-hangup:8] Return(“PJSIP/ABC-Vi-0000000c”, “”) in new stack
[2023-07-29 08:12:06] VERBOSE[19141][C-00000007] app_stack.c: Spawn extension (ext-local, h, 1) exited non-zero on ‘PJSIP/ABC-Vi-0000000c’

2

Providing Great Debug - Support Services - Documentation (freepbx.org)

Follow the attached instruction to provide a complete log of a FAILED call.

1 Like
3

Thank you for your reply. Here is the log

[2023-08-07 15:04:04] NOTICE[23555] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '"1010" <sip:[email protected]>' failed for '185.224.128.249:5587' (callid: 2337693751) - Failed to authenticate
[2023-08-07 15:04:04] NOTICE[26757] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '"1010" <sip:[email protected]>' failed for '185.224.128.249:5587' (callid: 2424809244) - No matching endpoint found after 169 tries in 2.918 ms
[2023-08-07 15:04:04] NOTICE[26757] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '"1010" <sip:[email protected]>' failed for '185.224.128.249:5587' (callid: 2424809244) - Failed to authenticate
[2023-08-07 15:04:04] NOTICE[17761] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '"1010" <sip:[email protected]>' failed for '185.224.128.249:5587' (callid: 694033354) - No matching endpoint found after 170 tries in 2.925 ms
[2023-08-07 15:04:04] NOTICE[17761] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '"1010" <sip:[email protected]>' failed for '185.224.128.249:5587' (callid: 694033354) - Failed to authenticate
[2023-08-07 15:04:57] NOTICE[26757] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '<sip:[email protected]>' failed for '45.32.175.212:50024' (callid: 45094630986) - Failed to authenticate
[2023-08-07 15:05:08] NOTICE[23555] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '<sip:[email protected]>' failed for '4.17.5.171:5060' (callid: e5f4a880609882e4f7a300) - Failed to authenticate
[2023-08-07 15:05:08] NOTICE[26757] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '<sip:[email protected]>' failed for '4.17.5.171:5060' (callid: e5f4a880609882e4f7a300) - Failed to authenticate
[2023-08-07 15:05:18] NOTICE[23555] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '<sip:[email protected]>' failed for '108.36.165.70:5060' (callid: e5f4a11292899e4f7a700) - Failed to authenticate
[2023-08-07 15:05:19] NOTICE[26757] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '<sip:[email protected]>' failed for '108.36.165.70:5060' (callid: e5f4a11292899e4f7a700) - Failed to authenticate
[2023-08-07 15:05:50] NOTICE[26757] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '<sip:[email protected]>' failed for '64.85.162.74:5060' (callid: e5f4a76492649e4f7a00) - Failed to authenticate
[2023-08-07 15:05:51] NOTICE[17761] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '<sip:[email protected]>' failed for '64.85.162.74:5060' (callid: e5f4a76492649e4f7a00) - Failed to authenticate
[2023-08-07 15:05:58] NOTICE[26757] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '<sip:[email protected]>' failed for '47.19.29.250:5060' (callid: e5f4a794267349e4f7a30) - Failed to authenticate
[2023-08-07 15:05:59] NOTICE[17761] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '<sip:[email protected]>' failed for '47.19.29.250:5060' (callid: e5f4a794267349e4f7a30) - Failed to authenticate
[2023-08-07 15:07:57] NOTICE[17761] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '<sip:[email protected]>' failed for '208.67.143.7:5060' (callid: e5f4a949034335e4f7a600) - Failed to authenticate
[2023-08-07 15:07:58] NOTICE[23555] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '<sip:[email protected]>' failed for '208.67.143.7:5060' (callid: e5f4a949034335e4f7a600) - Failed to authenticate
[2023-08-07 15:08:05] NOTICE[17761] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '<sip:[email protected]>' failed for '64.203.249.195:5060' (callid: e5f4a305647696e4f7a400) - Failed to authenticate
[2023-08-07 15:08:05] NOTICE[23555] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '<sip:[email protected]>' failed for '64.203.249.195:5060' (callid: e5f4a305647696e4f7a400) - Failed to authenticate
[2023-08-07 15:08:41] NOTICE[26757] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '<sip:[email protected]>' failed for '4.31.203.117:5060' (callid: e5f4a770021893e4f7a800) - Failed to authenticate
[2023-08-07 15:08:41] NOTICE[17761] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '<sip:[email protected]>' failed for '4.31.203.117:5060' (callid: e5f4a770021893e4f7a800) - Failed to authenticate
[2023-08-07 15:10:39] NOTICE[23555] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '<sip:[email protected]>' failed for '72.12.218.3:5060' (callid: e5f4a605816079e4f7a40) - Failed to authenticate

I’m not sure where this request come from, but it’s not from me.

4

You did not follow the instructions in the link. No one will be able to easily help you unless you can provide a log of a failed call. You need to upload the call to pastebin.

1 Like
5

Below is the log I recorded

[2023-08-28 18:24:52] VERBOSE[2612] netsock2.c: Using SIP RTP Audio TOS bits 184 in TCLASS field.
[2023-08-28 18:24:52] VERBOSE[2612] netsock2.c: Using SIP RTP Audio CoS mark 5
[2023-08-28 18:24:52] VERBOSE[2612] netsock2.c: Using SIP RTP Audio TOS bits 184
[2023-08-28 18:24:52] VERBOSE[2612] netsock2.c: Using SIP RTP Audio TOS bits 184 in TCLASS field.
[2023-08-28 18:24:52] VERBOSE[2612] netsock2.c: Using SIP RTP Audio CoS mark 5
[2023-08-28 18:24:52] VERBOSE[16056][C-00000006] app_dial.c: PJSIP/999-0000000c connected line has changed. Saving it until answer for PJSIP/Bus-000a
[2023-08-28 18:24:52] VERBOSE[16056][C-00000006] app_dial.c: PJSIP/903-0000000b connected line has changed. Saving it until answer for PJSIP/Bus-000a
[2023-08-28 18:24:52] VERBOSE[16056][C-00000006] app_dial.c: PJSIP/903-0000000b is ringing
[2023-08-28 18:24:53] VERBOSE[16056][C-00000006] app_dial.c: PJSIP/999-0000000c is ringing
[2023-08-28 18:24:53] VERBOSE[16056][C-00000006] app_dial.c: PJSIP/999-0000000c is ringing
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] res_musiconhold.c: Stopped music on hold on PJSIP/Bus-000a
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] app_stack.c: PJSIP/903-0000000b Internal Gosub(crm-hangup,s,1) start
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Executing [s@crm-hangup:1] NoOp(“PJSIP/903-0000000b”, “Sending Hangup to CRM”) in new stack
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Executing [s@crm-hangup:2] NoOp(“PJSIP/903-0000000b”, “HANGUP CAUSE: 127”) in new stack
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Executing [s@crm-hangup:3] ExecIf(“PJSIP/903-0000000b”, “0?Set(__CRM_VOICEMAIL=)”) in new stack
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Executing [s@crm-hangup:4] NoOp(“PJSIP/903-0000000b”, “MASTER CHANNEL: 1693272292.11 = 1693272292.10”) in new stack
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Executing [s@crm-hangup:5] GotoIf(“PJSIP/903-0000000b”, “1?return”) in new stack
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx_builtins.c: Goto (crm-hangup,s,8)
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Executing [s@crm-hangup:8] Return(“PJSIP/903-0000000b”, “”) in new stack
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] app_stack.c: Spawn extension (from-internal, 9988, 1) exited non-zero on ‘PJSIP/903-0000000b’
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] app_stack.c: PJSIP/903-0000000b Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] app_stack.c: PJSIP/999-0000000c Internal Gosub(crm-hangup,s,1) start
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Executing [s@crm-hangup:1] NoOp(“PJSIP/999-0000000c”, “Sending Hangup to CRM”) in new stack
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Executing [s@crm-hangup:2] NoOp(“PJSIP/999-0000000c”, “HANGUP CAUSE: 127”) in new stack
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Executing [s@crm-hangup:3] ExecIf(“PJSIP/999-0000000c”, “0?Set(__CRM_VOICEMAIL=)”) in new stack
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Executing [s@crm-hangup:4] NoOp(“PJSIP/999-0000000c”, “MASTER CHANNEL: 1693272292.12 = 1693272292.10”) in new stack
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Executing [s@crm-hangup:5] GotoIf(“PJSIP/999-0000000c”, “1?return”) in new stack
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx_builtins.c: Goto (crm-hangup,s,8)
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Executing [s@crm-hangup:8] Return(“PJSIP/999-0000000c”, “”) in new stack
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] app_stack.c: Spawn extension (from-internal, 9988, 1) exited non-zero on ‘PJSIP/999-0000000c’
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] app_stack.c: PJSIP/999-0000000c Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] app_macro.c: Spawn extension (macro-dial, s, 29) exited non-zero on ‘PJSIP/Bus-000a’ in macro ‘dial’
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Spawn extension (ext-group, 9988, 17) exited non-zero on ‘PJSIP/Bus-000a’
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Executing [h@ext-group:1] Macro(“PJSIP/Bus-000a”, “hangupcall,”) in new stack
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Executing [s@macro-hangupcall:1] GotoIf(“PJSIP/Bus-000a”, “1?theend”) in new stack
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx_builtins.c: Goto (macro-hangupcall,s,3)
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Executing [s@macro-hangupcall:3] ExecIf(“PJSIP/Bus-000a”, “0?Set(CDR(recordingfile)=)”) in new stack
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Executing [s@macro-hangupcall:4] Hangup(“PJSIP/Bus-000a”, “”) in new stack
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] app_macro.c: Spawn extension (macro-hangupcall, s, 4) exited non-zero on ‘PJSIP/Bus-000a’ in macro ‘hangupcall’
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Spawn extension (ext-group, h, 1) exited non-zero on ‘PJSIP/Bus-000a’
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] app_stack.c: PJSIP/Bus-000a Internal Gosub(crm-hangup,s,1) start
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Executing [s@crm-hangup:1] NoOp(“PJSIP/Bus-000a”, “Sending Hangup to CRM”) in new stack
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Executing [s@crm-hangup:2] NoOp(“PJSIP/Bus-000a”, “HANGUP CAUSE: 127”) in new stack
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Executing [s@crm-hangup:3] ExecIf(“PJSIP/Bus-000a”, “0?Set(__CRM_VOICEMAIL=)”) in new stack
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Executing [s@crm-hangup:4] NoOp(“PJSIP/Bus-000a”, “MASTER CHANNEL: 1693272292.10 = 1693272292.10”) in new stack
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Executing [s@crm-hangup:5] GotoIf(“PJSIP/Bus-000a”, “0?return”) in new stack
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Executing [s@crm-hangup:6] Set(“PJSIP/Bus-000a”, “__CRM_HANGUP=1”) in new stack
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Executing [s@crm-hangup:7] AGI(“PJSIP/Bus-000a”, “agi://127.0.0.1/sangomacrm.agi”) in new stack
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] res_agi.c: <PJSIP/Bus-000a>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] pbx.c: Executing [s@crm-hangup:8] Return(“PJSIP/Bus-000a”, “”) in new stack
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] app_stack.c: Spawn extension (ext-group, h, 1) exited non-zero on ‘PJSIP/Bus-000a’
[2023-08-28 18:25:15] VERBOSE[16056][C-00000006] app_stack.c: PJSIP/Bus-000a Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=
[2023-08-28 18:25:15] VERBOSE[16067][C-00000006] app_mixmonitor.c: MixMonitor close filestream (mixed)
[2023-08-28 18:25:15] VERBOSE[16067][C-00000006] app_mixmonitor.c: End MixMonitor Recording PJSIP/Bus-000a

Please help if you have any ideas.

6

Guessing from what little was provided, it looks like perhaps the provider is terminating the call at a set timeout on no answer. You can test the ring group option “send progress” to see if that has any effect, otherwise you can adjust the inbound route options to ‘signal ringing’ or as a last resort you can enable ‘force answer’.

This is probably something the provider should be able to assist with.

1 Like
7

Thank you for your time. I will try these solutions.

8

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.