We have our voicemail setup, and we are receiving voicemail emails just fine. However, we do not receive the pager emails. I am using an email address format for the pager address. Something like: [email protected].
Is this the wrong way? If not, where could I look to find the right logging info to troubleshoot this?
Under system admin > email setup > there is a debug option beside save button so that you can enter email address to sent a test to and in there it shows the mail log.
Thanks for all the help. It ended up being a configuration issue with “My Hostname” & “My Origin” in System Admin Pro -> Email. Once I got that fixed, by looking at the logs I saw that my SMS carrier (…att.net) was rejecting the emails because they weren’t coming from an IP that had an MX or A record. So then I corrected that in our DNS as well. It’s all working now.