I have multiple phones in a ring group, but when I try to add a cell phone to an extension’s follow me, it won’t call it. I have read in other posts about putting pound signs after extensions, putting the cell phone first in the follow me list, etc., but none of that is working.
If I put the cell phone number in the ring group, it will dial it. If I put the cell phone in the follow me on an extension, it will ring it, but if I put the cell phone in the follow me on an extension, and place that extension in a ring group, it won’t follow.
As an example:
Extension 2101 follow me:
Anyway, what do I need to do to get this to work correctly?