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Not able to use follow me in ring group

followme
Tags: #<Tag:0x00007f74a017e618>

#1

I have multiple phones in a ring group, but when I try to add a cell phone to an extension’s follow me, it won’t call it. I have read in other posts about putting pound signs after extensions, putting the cell phone first in the follow me list, etc., but none of that is working.

If I put the cell phone number in the ring group, it will dial it. If I put the cell phone in the follow me on an extension, it will ring it, but if I put the cell phone in the follow me on an extension, and place that extension in a ring group, it won’t follow.

As an example:

Ring group:
2101#

Extension 2101 follow me:
5555551212#
2101

Anyway, what do I need to do to get this to work correctly?

Thanks


(Itzik) #2

Can you post a call log?

https://wiki.freepbx.org/display/SUP/Providing+Great+Debug#ProvidingGreatDebug-AsteriskLogs-PartII


(system) closed #3

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