Sorry maybe a really nooby question but i’m trying to learn how the dial() dialplan function works. Below I am trying to test if I call extension “1” it will dial out to my external cell phone number. When I dial extension “1” on a softphone no action is taken and the call just seems to hang until a timeout is reached. What am I doing that’s stupid here? In dial i’ve passed SIP, my trunk name which is configured correctly, and the number I want to dial (my cell phone). I’ve been able to get other basic commands to work like Playback, SayDigits, etc.
include = dial-my-number
exten = 1,1,Answer
same = n,Dial(SIP/my_trunk_name/1234567890)