Non-Answered Call problem

General Help
1

Hi

Im hoping someone can help me as Im new to Asterisk and Im really struggling to solve this problem.

Ive actually got a basic PBX in a Flash system installed with 2 SIP trunks and a PSTN phone line (through a clone X100P card).

The problem is that whenever I call in from the PSTN trunk, after about 24seconds, I just hear “beep beep beep”. Voicemail is disabled, so I was expecting the call to keep ringing. My intention was to divert to another extension after a short time.

I was initally using a SPA-3102 VoIP adapter for both the extension and the incoming PSTN and thought it was a setting on this was playing the tones, but Im now using the X100P card and the call is going to a SIP extension (ie missing the SPA3102 all together). Im still hearing the beeps so it must be Asterisk that is generating it.

Can anyone advise why?

Thanks in advance,

Tim

2

Hi

Thanks for replying.

Any extension that I route the POTS call to rings normally and I can call internally between all the exteansions (SIP and the extension hanging off the VoIP adapter which is also technically SIP) normally. I havent actually tried transferring a call although will do today.

Strangely, I dont get the same problem when dialling any of the same extensions from the SIP trunks…

Any ideas?

Tim

3

After Dialing in to the pots trunk does the sip extension ring normally? Is your sip extension registering? What happens when you dial the sip extension from another sip extension.

I don’t have any pots lines serving as a trunk, so I can’t test your configuration.

Finally, to get a phone to ring and then transfer to another line, take a look at the follow-me function.

Bill/W5WAF