No response to cisco register request

I’m having a problem with Cisco 7960 phones. They appear to send a registration request to Asterisk but never get a response.

Asterisk shows them as online, and they can make calls, but they don’t ring.

Asterisk ver. 1.8.3.3, so I don’t think it’s the current 184 bug. Is there anyway I might have picked up the broken modules?

f/w POS3-07-4-00

Following are:

  1. tcpdump of tftp boot and register
  2. sip debug trace
  3. sip show users (701 is softphone, 702 is 7960)

Any suggestions most welcome!

ian

tcpdump -vv -i eth0 . . . 23:38:58.135264 IP (tos 0x10, ttl 64, id 1172, offset 0, flags [none], proto: UDP (17), length: 49) SIP000785992E4E.50321 > pbx.tftp: [no cksum] 21 RRQ "RINGLIST.DAT" octet 23:38:58.136449 IP (tos 0x0, ttl 64, id 53909, offset 0, flags [none], proto: UDP (17), length: 234) pbx.50006 > SIP000785992E4E.50321: UDP, length 206 23:38:58.139345 IP (tos 0x10, ttl 64, id 1173, offset 0, flags [none], proto: UDP (17), length: 32) SIP000785992E4E.50321 > pbx.50006: [no cksum] UDP, length 4 23:38:58.143704 IP (tos 0x10, ttl 64, id 1174, offset 0, flags [none], proto: UDP (17), length: 49) SIP000785992E4E.50322 > pbx.tftp: [no cksum] 21 RRQ "dialplan.xml" octet 23:38:58.144860 IP (tos 0x0, ttl 64, id 53910, offset 0, flags [none], proto: UDP (17), length: 136) pbx.56660 > SIP000785992E4E.50322: UDP, length 108 23:38:58.146027 IP (tos 0x10, ttl 64, id 1175, offset 0, flags [none], proto: UDP (17), length: 32) SIP000785992E4E.50322 > pbx.56660: [no cksum] UDP, length 4 23:38:58.275694 IP (tos 0x60, ttl 64, id 1176, offset 0, flags [none], proto: UDP (17), length: 377) SIP000785992E4E.50315 > pbx.sip: [no cksum] SIP, length: 349 REGISTER sip:192.168.1.41 SIP/2.0 Via: SIP/2.0/UDP 19\000\000\021\000\000\000\230%\227\011X*\227\011\000\000\000\0001\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\001\000\000\000\001\000\000\000X*\227\011\250w\233\011files\000\000\000\000\000\000\000\021\000\000\000\006\000\000\000`\000\000\000\000\000\000\000\021\000\000\000\263`\202\000\300\266\237\000\000\000\000\000\021\000\000\000x(\227\011H(\227\011rpc\000\031\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000!\000\000\000/lib/libnss_files.so.2\000\000 \000\000\000A\000\000\000tUX\230Ps\003*@]\276+\002\001\002\000\214\272\377\377\000\000\000\000\300\307\377\377\001\004\000\000\260\271\377\377\000\011\000\000BMT\000COST\000COT\000\000\000\000\000\000\000\000\351\001\000\000\003\000\000\000\003\000\000\000\000\000\000\000`\000\000\000\001\000\000\000\000\000\000\000\002\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000 0x0000: 5245 4749 5354 4552 2073 6970 3a31 3932 0x0010: 2e31 3638 2e31 2e34 3120 5349 502f 322e 0x0020: 300d 0a56 6961 3a20 5349 502f 322e 302f 0x0030: 5544 5020 3139 23:38:58.310351 IP6 (hlim 1, next-header: UDP (17), length: 154) fe80::64dd:afa7:ad3a:d38d.52382 > ff02::c.ssdp: UDP, length 146 23:38:58.375689 IP (tos 0x60, ttl 64, id 1177, offset 0, flags [none], proto: UDP (17), length: 377) SIP000785992E4E.50316 > pbx.sip: [no cksum] SIP, length: 349 REGISTER sip:192.168.1.41 SIP/2.0 Via: SIP/2.0/UDP 19\000\000\021\000\000\000\230%\227\011X*\227\011\000\000\000\0001\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\001\000\000\000\001\000\000\000X*\227\011\250w\233\011files\000\000\000\000\000\000\000\021\000\000\000\006\000\000\000`\000\000\000\000\000\000\000\021\000\000\000\263`\202\000\300\266\237\000\000\000\000\000\021\000\000\000x(\227\011H(\227\011rpc\000\031\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000!\000\000\000/lib/libnss_files.so.2\000\000 \000\000\000A\000\000\000tUX\230Ps\003*@]\276+\002\001\002\000\214\272\377\377\000\000\000\000\300\307\377\377\001\004\000\000\260\271\377\377\000\011\000\000BMT\000COST\000COT\000\000\000\000\000\000\000\000\351\001\000\000\003\000\000\000\003\000\000\000\000\000\000\000`\000\000\000\001\000\000\000\000\000\000\000\002\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000 0x0000: 5245 4749 5354 4552 2073 6970 3a31 3932 0x0010: 2e31 3638 2e31 2e34 3120 5349 502f 322e 0x0020: 300d 0a56 6961 3a20 5349 502f 322e 302f 0x0030: 5544 5020 3139 23:38:59.275636 IP (tos 0x60, ttl 64, id 1178, offset 0, flags [none], proto: UDP (17), length: 377) SIP000785992E4E.50315 > pbx.sip: [no cksum] SIP, length: 349 REGISTER sip:192.168.1.41 SIP/2.0 Via: SIP/2.0/UDP 19\000\000\021\000\000\000\230%\227\011X*\227\011\000\000\000\0001\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\001\000\000\000\001\000\000\000X*\227\011\250w\233\011files\000\000\000\000\000\000\000\021\000\000\000\006\000\000\000`\000\000\000\000\000\000\000\021\000\000\000\263`\202\000\300\266\237\000\000\000\000\000\021\000\000\000x(\227\011H(\227\011rpc\000\031\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000!\000\000\000/lib/libnss_files.so.2\000\000 \000\000\000A\000\000\000tUX\230Ps\003*@]\276+\002\001\002\000\214\272\377\377\000\000\000\000\300\307\377\377\001\004\000\000\260\271\377\377\000\011\000\000BMT\000COST\000COT\000\000\000\000\000\000\000\000\351\001\000\000\003\000\000\000\003\000\000\000\000\000\000\000`\000\000\000\001\000\000\000\000\000\000\000\002\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000 0x0000: 5245 4749 5354 4552 2073 6970 3a31 3932 0x0010: 2e31 3638 2e31 2e34 3120 5349 502f 322e 0x0020: 300d 0a56 6961 3a20 5349 502f 322e 302f 0x0030: 5544 5020 3139 23:38:59.375655 IP (tos 0x60, ttl 64, id 1179, offset 0, flags [none], proto: UDP (17), length: 377) SIP000785992E4E.50316 > pbx.sip: [no cksum] SIP, length: 349 REGISTER sip:192.168.1.41 SIP/2.0 Via: SIP/2.0/UDP 19\000\000\021\000\000\000\230%\227\011X*\227\011\000\000\000\0001\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\001\000\000\000\001\000\000\000X*\227\011\250w\233\011files\000\000\000\000\000\000\000\021\000\000\000\006\000\000\000`\000\000\000\000\000\000\000\021\000\000\000\263`\202\000\300\266\237\000\000\000\000\000\021\000\000\000x(\227\011H(\227\011rpc\000\031\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000!\000\000\000/lib/libnss_files.so.2\000\000 \000\000\000A\000\000\000tUX\230Ps\003*@]\276+\002\001\002\000\214\272\377\377\000\000\000\000\300\307\377\377\001\004\000\000\260\271\377\377\000\011\000\000BMT\000COST\000COT\000\000\000\000\000\000\000\000\351\001\000\000\003\000\000\000\003\000\000\000\000\000\000\000`\000\000\000\001\000\000\000\000\000\000\000\002\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000 0x0000: 5245 4749 5354 4552 2073 6970 3a31 3932 0x0010: 2e31 3638 2e31 2e34 3120 5349 502f 322e 0x0020: 300d 0a56 6961 3a20 5349 502f 322e 302f 0x0030: 5544 5020 3139 23:38:59.597018 arp who-has unknown tell Sandy 23:38:59.856114 IP (tos 0x0, ttl 1, id 31181, offset 0, flags [none], proto: UDP (17), length: 161) Sandy.52384 > 239.255.255.250.ssdp: UDP, length 133 23:39:01.275534 IP (tos 0x60, ttl 64, id 1180, offset 0, flags [none], proto: UDP (17), length: 377) SIP000785992E4E.50315 > pbx.sip: [no cksum] SIP, length: 349 REGISTER sip:192.168.1.41 SIP/2.0 Via: SIP/2.0/UDP 19\000\000\021\000\000\000\230%\227\011X*\227\011\000\000\000\0001\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\001\000\000\000\001\000\000\000X*\227\011\250w\233\011files\000\000\000\000\000\000\000\021\000\000\000\006\000\000\000`\000\000\000\000\000\000\000\021\000\000\000\263`\202\000\300\266\237\000\000\000\000\000\021\000\000\000x(\227\011H(\227\011rpc\000\031\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000!\000\000\000/lib/libnss_files.so.2\000\000 \000\000\000A\000\000\000tUX\230Ps\003*@]\276+\002\001\002\000\214\272\377\377\000\000\000\000\300\307\377\377\001\004\000\000\260\271\377\377\000\011\000\000BMT\000COST\000COT\000\000\000\000\000\000\000\000\351\001\000\000\003\000\000\000\003\000\000\000\000\000\000\000`\000\000\000\001\000\000\000\000\000\000\000\002\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000 0x0000: 5245 4749 5354 4552 2073 6970 3a31 3932 0x0010: 2e31 3638 2e31 2e34 3120 5349 502f 322e 0x0020: 300d 0a56 6961 3a20 5349 502f 322e 302f 0x0030: 5544 5020 3139 23:39:01.302688 arp who-has SIP000785992E4E tell pbx 23:39:01.305092 arp reply SIP000785992E4E is-at 00:07:85:99:2e:4e (oui Unknown) 23:39:01.316835 IP6 (hlim 1, next-header: UDP (17), length: 154) fe80::64dd:afa7:ad3a:d38d.52382 > ff02::c.ssdp: UDP, length 146 23:39:01.375519 IP (tos 0x60, ttl 64, id 1181, offset 0, flags [none], proto: UDP (17), length: 377) SIP000785992E4E.50316 > pbx.sip: [no cksum] SIP, length: 349 REGISTER sip:192.168.1.41 SIP/2.0 Via: SIP/2.0/UDP 19\000\000\021\000\000\000\230%\227\011X*\227\011\000\000\000\0001\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\001\000\000\000\001\000\000\000X*\227\011\250w\233\011files\000\000\000\000\000\000\000\021\000\000\000\006\000\000\000`\000\000\000\000\000\000\000\021\000\000\000\263`\202\000\300\266\237\000\000\000\000\000\021\000\000\000x(\227\011H(\227\011rpc\000\031\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000!\000\000\000/lib/libnss_files.so.2\000\000 \000\000\000A\000\000\000tUX\230Ps\003*@]\276+\002\001\002\000\214\272\377\377\000\000\000\000\300\307\377\377\001\004\000\000\260\271\377\377\000\011\000\000BMT\000COST\000COT\000\000\000\000\000\000\000\000\351\001\000\000\003\000\000\000\003\000\000\000\000\000\000\000`\000\000\000\001\000\000\000\000\000\000\000\002\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000 ... <--- SIP read from UDP:192.168.1.114:50315 ---> REGISTER sip:192.168.1.41 SIP/2.0 Via: SIP/2.0/UDP 192.168.1.114:5061;branch=z9hG4bK2e11eaa2 From: sip:[email protected] To: sip:[email protected] Call-ID: [email protected] CSeq: 101 REGISTER User-Agent: CSCO/7 Contact: Content-Length: 0 Expires: 3600

<------------->
— (10 headers 0 lines) —

<— SIP read from UDP:192.168.1.114:50315 —>
REGISTER sip:192.168.1.41 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.114:5061;branch=z9hG4bK2672761b
From: sip:[email protected]
To: sip:[email protected]
Call-ID: [email protected]
CSeq: 101 REGISTER
User-Agent: CSCO/7
Contact: sip:[email protected]:5061
Content-Length: 0
Expires: 3600

<------------->
— (10 headers 0 lines) —

<— SIP read from UDP:192.168.1.114:50316 —>
REGISTER sip:192.168.1.41 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.114:5061;branch=z9hG4bK65872456
From: sip:[email protected]
To: sip:[email protected]
Call-ID: [email protected]
CSeq: 101 REGISTER
User-Agent: CSCO/7
Contact: sip:[email protected]:5061
Content-Length: 0
Expires: 3600

<------------->
— (10 headers 0 lines) —

<— SIP read from UDP:192.168.1.114:50315 —>
REGISTER sip:192.168.1.41 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.114:5061;branch=z9hG4bK2e11eaa2
From: sip:[email protected]
To: sip:[email protected]
Call-ID: [email protected]
CSeq: 101 REGISTER
User-Agent: CSCO/7
Contact: sip:[email protected]:5061
Content-Length: 0
Expires: 3600

<------------->
— (10 headers 0 lines) —

<— SIP read from UDP:192.168.1.114:50315 —>
REGISTER sip:192.168.1.41 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.114:5061;branch=z9hG4bK2672761b
From: sip:[email protected]
To: sip:[email protected]
Call-ID: [email protected]
CSeq: 101 REGISTER
User-Agent: CSCO/7
Contact: sip:[email protected]192.168.1.114:5061
Content-Length: 0
Expires: 3600

<------------->
— (10 headers 0 lines) —

<— SIP read from UDP:192.168.1.114:50316 —>
REGISTER sip:192.168.1.41 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.114:5061;branch=z9hG4bK65872456
From: sip:[email protected]
To: sip:[email protected]
Call-ID: [email protected]
CSeq: 101 REGISTER
User-Agent: CSCO/7
Contact: sip:[email protected]:5061
Content-Length: 0
Expires: 3600

<------------->
— (10 headers 0 lines) —
Retransmitting #6 (no NAT) to 64.2.142.26:5060:
REGISTER sip:inbound1.vitelity.net SIP/2.0
Via: SIP/2.0/UDP 192.168.1.41:5060;branch=z9hG4bK18c4a185
Max-Forwards: 70
From: sip:[email protected];tag=as55d5be83
To: sip:[email protected]
Call-ID: [email protected]
CSeq: 213 REGISTER
User-Agent: FPBX-2.8.1(1.8.3.3)
Expires: 120
Contact: sip:[email protected]:5060
Content-Length: 0


<— SIP read from UDP:192.168.1.114:50315 —>
REGISTER sip:192.168.1.41 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.114:5061;branch=z9hG4bK2e11eaa2
From: sip:[email protected]
To: sip:[email protected]
Call-ID: [email protected]
CSeq: 101 REGISTER
User-Agent: CSCO/7
Contact: sip:[email protected]:5061
Content-Length: 0
Expires: 3600

<------------->
— (10 headers 0 lines) —

<— SIP read from UDP:192.168.1.114:50315 —>
REGISTER sip:192.168.1.41 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.114:5061;branch=z9hG4bK2672761b
From: sip:[email protected]
To: sip:[email protected]
Call-ID: [email protected]
CSeq: 101 REGISTER
User-Agent: CSCO/7
Contact: sip:[email protected]:5061
Content-Length: 0
Expires: 3600

<------------->
— (10 headers 0 lines) —

<— SIP read from UDP:192.168.1.114:50316 —>
REGISTER sip:192.168.1.41 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.114:5061;branch=z9hG4bK65872456
From: sip:[email protected]
To: sip:[email protected]
Call-ID: [email protected]
CSeq: 101 REGISTER
User-Agent: CSCO/7
Contact: sip:[email protected]:5061
Content-Length: 0
Expires: 3600

<------------->
— (10 headers 0 lines) —

<— SIP read from UDP:192.168.1.114:50315 —>
REGISTER sip:192.168.1.41 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.114:5061;branch=z9hG4bK2e11eaa2
From: sip:[email protected]
To: sip:[email protected]
Call-ID: [email protected]
CSeq: 101 REGISTER
User-Agent: CSCO/7
Contact: sip:[email protected]:5061
Content-Length: 0
Expires: 3600

<------------->
— (10 headers 0 lines) —

<— SIP read from UDP:192.168.1.114:50315 —>
REGISTER sip:192.168.1.41 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.114:5061;branch=z9hG4bK2672761b
From: sip:[email protected]
To: sip:[email protected]
Call-ID: [email protected]
CSeq: 101 REGISTER
User-Agent: CSCO/7
Contact: sip:[email protected]:5061
Content-Length: 0
Expires: 3600

<------------->
— (10 headers 0 lines) —

<— SIP read from UDP:192.168.1.114:50316 —>
REGISTER sip:192.168.1.41 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.114:5061;branch=z9hG4bK65872456
From: sip:[email protected]
To: sip:[email protected]
Call-ID: [email protected]
CSeq: 101 REGISTER
User-Agent: CSCO/7
Contact: sip:[email protected]:5061
Content-Length: 0
Expires: 3600

<------------->
— (10 headers 0 lines) —
Retransmitting #7 (no NAT) to 64.2.142.26:5060:
REGISTER sip:inbound1.vitelity.net SIP/2.0
Via: SIP/2.0/UDP 192.168.1.41:5060;branch=z9hG4bK18c4a185
Max-Forwards: 70
From: sip:[email protected];tag=as55d5be83
To: sip:[email protected]
Call-ID: [email protected]
CSeq: 213 REGISTER
User-Agent: FPBX-2.8.1(1.8.3.3)
Expires: 120
Contact: sip:[email protected]:5060
Content-Length: 0

Code: pbx*CLI> sip show users Username Secret Accountcode Def.Context ACL ForcerPort 702 aaaaaa from-internal Yes No 701 aaaaaa from-internal Yes Yes