Looking for ideas on my issue of no outbound audio. They system has been up and running for a year or so but today there is a lack of outbound audio. After normal business hours the calls get forwarded to an after hours service (real people that take messages). Since the system does not detect outbound audio it winds up dropping the call in about 10 secs.
I’ve just started reading through some of the forum links but nothing is jumping out as a resolution. I’m hoping someone smart will say ‘oh, you need to check X first’.
There is a mix of analog and SipStation lines. The SIP lines would generate an immediate ‘your call cannot be connected…’ message. So I killed those outbound lines as a test (side note - not a big fan of SIP station). Now I’m going out through the analog lines and get the 10 second drop.
Calling into the office I get the normal IVR, can move around and choose extensions, and do not get dropped. If I call in from my cell and choose my remote extension (a VPN exists between the office and my home where I have an office extension) I verify that incoming audio is received but never hear the remote/outbound audio on my cell.
The setup is FreePBX 18.104.22.168 on top of Asterisk 22.214.171.124