No longer possible to search for contacts from Sangoma phone Desktop

Commercial Modules Sangoma Talk / Software Phone
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After updating the freepbx modules something broke… it is no longer possible to search for contacts from Sangoma phone Desktop.

I don’t understand, and we have already asked support for explanations in the past, how it is possible not to know what is actually being updated! that is, if before when there was an update for example of the sangoma_api module the list of changes was reported, now with github we no longer know anything…it updates on trust, hoping that everything goes well, and it is not Always like that.

The bug of the day is that the groups created in the Contact Manager module are visible in UCP, in Sangoma Mobile but not in Sangoma Desktop and a search does not give any results, naturally the permissions to see these groups are there, but it doesn’t work

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2919×531 31.8 KB

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3818×264 24.4 KB

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Also call log in desktop phone not works: “There are no calls”

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Hi @VoipMC Are you using 15 or 16? Could you please share the SangomaRTAPI, Manager, Restapps and SangomaConnect module version details? Thanks

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Freepbx 15.0.37.4
Sangoma Desktop 4.0.3

Sangoma Realtime API 15.0.55.3
Sangoma Connect 15.0.59.3
Contact Manager 15.0.13
Asterisk REST Interface Users 15.0.3.20

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Just tried the 15 system with the same module versions as your and its working fine for us.
Requesting you to raise support ticket to debug further.

Thanks.

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Did you restart FreePBX (fwconsole restart) after updating modules? Does your dashboard have a notice on it about certificates being updated? On one of my systems, I have seen inconsistent behavior during updates and certificate renewals and had to restart to resolve.

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tried with a fwconsole restart and also with the alpha version of sangoma desktop, the problem remains

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After further checks we tested 3 other freepbxs in production and updated them, all with the same problem

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Performed an upgrade with the Edge modules as a test and the contacts seem to be ok again.

What will break next? I repeat that I find it truly absurd that links like this, inserted in the module update, GitHub - FreePBX/issue-tracker: The unified FreePBX issue tracker., where previously the changes and fixes were indicated now lead to nothing

Call log have the same problem, however…

Freepbx 15.0.37.4
Sangoma Desktop 4.0.3

Sangoma Realtime API 15.0.55.13
Sangoma Connect 15.0.59.11
Contact Manager 15.0.13
Asterisk REST Interface Users 15.0.3.20

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