No audio in ring group, but queue works fine

I am running the free pbx distro 5.211.65-11 64 bit

I have set up a ring group and a queue containing the same extensions. When a edit the inbound route and direct it to the queue, audio works fine. However, when I edit the inbound route to the ring group, I don’t hear any audio in either direction. The phones do ring as expected, but that is it. For internal calls, both the queue and the ring group work without a problem…

here is the CLI output for the incoming call directed to the ring group
freepbx04CLI>
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
– Executing [19142750025@from-trunk:1] Set(“SIP/didforsalein2-00000037”, “__FROM_DID=19142750025”) in new stack
– Executing [19142750025@from-trunk:2] Gosub(“SIP/didforsalein2-00000037”, “app-blacklist-check,s,1()”) in new stack
– Executing [s@app-blacklist-check:1] GotoIf(“SIP/didforsalein2-00000037”, “0?blacklisted”) in new stack
– Executing [s@app-blacklist-check:2] Set(“SIP/didforsalein2-00000037”, “CALLED_BLACKLIST=1”) in new stack
– Executing [s@app-blacklist-check:3] Return(“SIP/didforsalein2-00000037”, “”) in new stack
– Executing [19142750025@from-trunk:3] Set(“SIP/didforsalein2-00000037”, “CDR(did)=19142750025”) in new stack
– Executing [19142750025@from-trunk:4] ExecIf(“SIP/didforsalein2-00000037”, “1 ?Set(CALLERID(name)=15182097178)”) in new stack
– Executing [19142750025@from-trunk:5] Set(“SIP/didforsalein2-00000037”, “CHANNEL(musicclass)=default”) in new stack
– Executing [19142750025@from-trunk:6] Set(“SIP/didforsalein2-00000037”, “__MOHCLASS=default”) in new stack
– Executing [19142750025@from-trunk:7] Set(“SIP/didforsalein2-00000037”, “__CALLINGPRES_SV=allowed_not_screened”) in new stack
– Executing [19142750025@from-trunk:8] Set(“SIP/didforsalein2-00000037”, “CALLERPRES()=allowed_not_screened”) in new stack
– Executing [19142750025@from-trunk:9] Goto(“SIP/didforsalein2-00000037”, “ext-group,600,1”) in new stack
– Goto (ext-group,600,1)
– Executing [600@ext-group:1] Macro(“SIP/didforsalein2-00000037”, “user-callerid,”) in new stack
– Executing [s@macro-user-callerid:1] Set(“SIP/didforsalein2-00000037”, “TOUCH_MONITOR=1398729598.59”) in new stack
– Executing [s@macro-user-callerid:2] Set(“SIP/didforsalein2-00000037”, “AMPUSER=15182097178”) in new stack
– Executing [s@macro-user-callerid:3] GotoIf(“SIP/didforsalein2-00000037”, “0?report”) in new stack
– Executing [s@macro-user-callerid:4] ExecIf(“SIP/didforsalein2-00000037”, “1?Set(REALCALLERIDNUM=15182097178)”) in new stack
– Executing [s@macro-user-callerid:5] Set(“SIP/didforsalein2-00000037”, “AMPUSER=”) in new stack
– Executing [s@macro-user-callerid:6] GotoIf(“SIP/didforsalein2-00000037”, “0?limit”) in new stack
– Executing [s@macro-user-callerid:7] Set(“SIP/didforsalein2-00000037”, “AMPUSERCIDNAME=”) in new stack
– Executing [s@macro-user-callerid:8] GotoIf(“SIP/didforsalein2-00000037”, “1?report”) in new stack
– Goto (macro-user-callerid,s,16)
– Executing [s@macro-user-callerid:16] GotoIf(“SIP/didforsalein2-00000037”, “0?continue”) in new stack
– Executing [s@macro-user-callerid:17] Set(“SIP/didforsalein2-00000037”, “__TTL=64”) in new stack
– Executing [s@macro-user-callerid:18] GotoIf(“SIP/didforsalein2-00000037”, “1?continue”) in new stack
– Goto (macro-user-callerid,s,29)
– Executing [s@macro-user-callerid:29] Set(“SIP/didforsalein2-00000037”, “CALLERID(number)=15182097178”) in new stack
– Executing [s@macro-user-callerid:30] Set(“SIP/didforsalein2-00000037”, “CALLERID(name)=15182097178”) in new stack
– Executing [s@macro-user-callerid:31] Set(“SIP/didforsalein2-00000037”, “CDR(cnum)=15182097178”) in new stack
– Executing [s@macro-user-callerid:32] Set(“SIP/didforsalein2-00000037”, “CDR(cnam)=15182097178”) in new stack
– Executing [s@macro-user-callerid:33] Set(“SIP/didforsalein2-00000037”, “CHANNEL(language)=en”) in new stack
– Executing [600@ext-group:2] Macro(“SIP/didforsalein2-00000037”, “blkvm-setifempty,”) in new stack
– Executing [s@macro-blkvm-setifempty:1] GotoIf(“SIP/didforsalein2-00000037”, “1?init”) in new stack
– Goto (macro-blkvm-setifempty,s,4)
– Executing [s@macro-blkvm-setifempty:4] Set(“SIP/didforsalein2-00000037”, “__BLKVM_CHANNEL=SIP/didforsalein2-00000037”) in new stack
– Executing [s@macro-blkvm-setifempty:5] Set(“SIP/didforsalein2-00000037”, “SHARED(BLKVM,SIP/didforsalein2-00000037)=TRUE”) in new stack
– Executing [s@macro-blkvm-setifempty:6] Set(“SIP/didforsalein2-00000037”, “GOSUB_RETVAL=TRUE”) in new stack
– Executing [s@macro-blkvm-setifempty:7] MacroExit(“SIP/didforsalein2-00000037”, “”) in new stack
– Executing [600@ext-group:3] GotoIf(“SIP/didforsalein2-00000037”, “1?skipov”) in new stack
– Goto (ext-group,600,6)
– Executing [600@ext-group:6] Set(“SIP/didforsalein2-00000037”, “RRNODEST=”) in new stack
– Executing [600@ext-group:7] Set(“SIP/didforsalein2-00000037”, “__NODEST=600”) in new stack
– Executing [600@ext-group:8] GosubIf(“SIP/didforsalein2-00000037”, “0?sub-rgsetcid,s,1()”) in new stack
– Executing [600@ext-group:9] Gosub(“SIP/didforsalein2-00000037”, “sub-record-check,s,1(rg,600,dontcare)”) in new stack
– Executing [s@sub-record-check:1] Set(“SIP/didforsalein2-00000037”, “REC_POLICY_MODE_SAVE=”) in new stack
– Executing [s@sub-record-check:2] GotoIf(“SIP/didforsalein2-00000037”, “1?check”) in new stack
– Goto (sub-record-check,s,7)
– Executing [s@sub-record-check:7] Set(“SIP/didforsalein2-00000037”, “__MON_FMT=wav”) in new stack
– Executing [s@sub-record-check:8] GotoIf(“SIP/didforsalein2-00000037”, “1?next”) in new stack
– Goto (sub-record-check,s,11)
– Executing [s@sub-record-check:11] ExecIf(“SIP/didforsalein2-00000037”, “0?Return()”) in new stack
– Executing [s@sub-record-check:12] ExecIf(“SIP/didforsalein2-00000037”, “1?Set(__REC_POLICY_MODE=dontcare)”) in new stack
– Executing [s@sub-record-check:13] GotoIf(“SIP/didforsalein2-00000037”, “0?rg,1”) in new stack
– Executing [s@sub-record-check:14] Set(“SIP/didforsalein2-00000037”, “__REC_STATUS=INITIALIZED”) in new stack
– Executing [s@sub-record-check:15] Set(“SIP/didforsalein2-00000037”, “NOW=1398729598”) in new stack
– Executing [s@sub-record-check:16] Set(“SIP/didforsalein2-00000037”, “__DAY=28”) in new stack
– Executing [s@sub-record-check:17] Set(“SIP/didforsalein2-00000037”, “__MONTH=04”) in new stack
– Executing [s@sub-record-check:18] Set(“SIP/didforsalein2-00000037”, “__YEAR=2014”) in new stack
– Executing [s@sub-record-check:19] Set(“SIP/didforsalein2-00000037”, “__TIMESTR=20140428-195958”) in new stack
– Executing [s@sub-record-check:20] Set(“SIP/didforsalein2-00000037”, “__FROMEXTEN=15182097178”) in new stack
– Executing [s@sub-record-check:21] Set(“SIP/didforsalein2-00000037”, “__CALLFILENAME=rg-600-15182097178-20140428-195958-1398729598.59”) in new stack
– Executing [s@sub-record-check:22] Goto(“SIP/didforsalein2-00000037”, “rg,1”) in new stack
– Goto (sub-record-check,rg,1)
– Executing [rg@sub-record-check:1] GosubIf(“SIP/didforsalein2-00000037”, “0?record,1(rg,dontcare,15182097178)”) in new stack
– Executing [rg@sub-record-check:2] Return(“SIP/didforsalein2-00000037”, “”) in new stack
– Executing [600@ext-group:10] Set(“SIP/didforsalein2-00000037”, “RingGroupMethod=ringall”) in new stack
– Executing [600@ext-group:11] Macro(“SIP/didforsalein2-00000037”, “dial,20,Ttr,1002”) in new stack
– Executing [s@macro-dial:1] GotoIf(“SIP/didforsalein2-00000037”, “0?dial”) in new stack
– Executing [s@macro-dial:2] SetMusicOnHold(“SIP/didforsalein2-00000037”, “default”) in new stack
– Executing [s@macro-dial:3] AGI(“SIP/didforsalein2-00000037”, “dialparties.agi”) in new stack
– Launched AGI Script /var/lib/asterisk/agi-bin/dialparties.agi
dialparties.agi: Starting New Dialparties.agi
dialparties.agi: Caller ID name is ‘15182097178’ number is '15182097178’
dialparties.agi: Methodology of ring is ‘ringall’
– dialparties.agi: Added extension 1002 to extension map
– dialparties.agi: Extension 1002 cf is disabled
– dialparties.agi: Extension 1002 do not disturb is disabled
> dialparties.agi: extnum 1002 has: cw: 1; hascfb: 0 [] hascfu: 0 []
– dialparties.agi: dbset CALLTRACE/1002 to 15182097178
– dialparties.agi: Filtered ARG3: 1002
> dialparties.agi: NODEST: 600 adding M(auto-blkvm) to dialopts: TtrM(auto-blkvm)
> dialparties.agi: NODEST: 600 blkvm enabled macro already in dialopts: TtrM(auto-blkvm)
– <SIP/didforsalein2-00000037>AGI Script dialparties.agi completed, returning 0
– Executing [s@macro-dial:7] Dial(“SIP/didforsalein2-00000037”, “SIP/1002,20,TtrM(auto-blkvm)”) in new stack
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
– Called SIP/1002
– SIP/1002-00000038 is ringing
– SIP/1002-00000038 answered SIP/didforsalein2-00000037
– Executing [s@macro-auto-blkvm:1] Set(“SIP/1002-00000038”, “__MACRO_RESULT=”) in new stack
– Executing [s@macro-auto-blkvm:2] Set(“SIP/1002-00000038”, “CFIGNORE=”) in new stack
– Executing [s@macro-auto-blkvm:3] Set(“SIP/1002-00000038”, “MASTER_CHANNEL(CFIGNORE)=”) in new stack
– Executing [s@macro-auto-blkvm:4] Set(“SIP/1002-00000038”, “FORWARD_CONTEXT=from-internal”) in new stack
– Executing [s@macro-auto-blkvm:5] Set(“SIP/1002-00000038”, “MASTER_CHANNEL(FORWARD_CONTEXT)=from-internal”) in new stack
– Executing [s@macro-auto-blkvm:6] Macro(“SIP/1002-00000038”, “blkvm-clr,”) in new stack
– Executing [s@macro-blkvm-clr:1] Set(“SIP/1002-00000038”, “SHARED(BLKVM,SIP/didforsalein2-00000037)=”) in new stack
– Executing [s@macro-blkvm-clr:2] Set(“SIP/1002-00000038”, “GOSUB_RETVAL=”) in new stack
– Executing [s@macro-blkvm-clr:3] MacroExit(“SIP/1002-00000038”, “”) in new stack
– Executing [s@macro-auto-blkvm:7] ExecIf(“SIP/1002-00000038”, “0?Set(MASTER_CHANNEL(CONNECTEDLINE(num))=1002)”) in new stack
– Executing [s@macro-auto-blkvm:8] ExecIf(“SIP/1002-00000038”, “0?Set(MASTER_CHANNEL(CONNECTEDLINE(name))=XXXXXXXn-cordless)”) in new stack
> 0x7fb8e0018d50 – Probation passed - setting RTP source address to 192.168.60.12:5004
– Executing [h@macro-dial:1] Macro(“SIP/didforsalein2-00000037”, “hangupcall”) in new stack
– Executing [s@macro-hangupcall:1] GotoIf(“SIP/didforsalein2-00000037”, “1?theend”) in new stack
– Goto (macro-hangupcall,s,3)
– Executing [s@macro-hangupcall:3] ExecIf(“SIP/didforsalein2-00000037”, “0?Set(CDR(recordingfile)=)”) in new stack
– Executing [s@macro-hangupcall:4] Hangup(“SIP/didforsalein2-00000037”, “”) in new stack
== Spawn extension (macro-hangupcall, s, 4) exited non-zero on ‘SIP/didforsalein2-00000037’ in macro ‘hangupcall’
== Spawn extension (macro-dial, h, 1) exited non-zero on ‘SIP/didforsalein2-00000037’
== Spawn extension (macro-dial, s, 7) exited non-zero on ‘SIP/didforsalein2-00000037’ in macro ‘dial’
== Spawn extension (ext-group, 600, 11) exited non-zero on 'SIP/didforsalein2-00000037’
freepbx04
CLI>