Im a noob with FreePBX and im trying to figure out how to get a report for incoming and outgoing calls.
we have a basic Elastix with FreePBX 126.96.36.199 setup. Configured Device and User mode.
With my setup above it always give me a notice about "Device & User Hints Issue"
but when i enable “'Dynamically Generate Hints” it gives me problems on outbound calls. i just disabled it and it works fine… would that be OK?
And I also need to produce a report where All incoming and outgoing will be counted per User/Agent.
The built in report for freepbx doesnt have this. the reporting function of elastix have a incoming/outgoing count but its only for extensions… not users. i wonder if the existing reporting module can be modified to do what i want it to do…
I have installed Asternics CDR Reports but it cant see the number of calls per user. I am trying queuemetrics and im still trying to figure it out… I would love to use any opensource modules if there is one available but we are also willing to purchase a commercial counterpart if it is easier.
btw, FreePBX ROCKS! hehe… Thank you!