Newbie installation help please

k im just totally lost with my install

im using cisco 1740 phones flashed with P0S3-08-2-00 SIP firmware.

I created the extensions and manually set the phones tothe extensions and to the correct proxy

i have 5 phone I tried to set up and only maybe 2 seem to work correctly yet all have the same settings with exception to the extensions…

some phones i can get into mailboxes, some phones can call from one extension to another extension.

i just cant seem to find out why all the phones cant communicate with eachother…

anyone can give me some insite and let me know what i might be over looking here

freepbx 2.2.2
Asterisk 1.2.18 built by root @ build.trixbox.org on a i686 running Linux on 2007-06-11 13:08:54 UTC thanx for reply

i dotn know where to show ship peers

but i see this

Sip Registry
Name/username Host Dyn Nat ACL Port Status
504/504 (Unspecified) D N 0 UNKNOWN
205 (Unspecified) D N 0 UNKNOWN
204 (Unspecified) D N 0 UNKNOWN
203 (Unspecified) D N 0 UNKNOWN
202/202 192.168.1.84 D 5061 Unmonitored
201 (Unspecified) D 0 Unmonitored
6 sip peers [2 online , 4 offline]
Verbosity is at least 1

Sip Peers
Host Username Refresh State
Verbosity is at least 1

here are extensions.cnf

; FreePBX
; Copyright © 2004 Coalescent Systems Inc (Canada)
; Copyright © 2006 Why Pay More 4 Less Pty Ltd (Australia)
; Released under the GNU GPL Licence version 2.

; dialparties.agi (http://www.sprackett.com/asterisk/)
; Asterisk::AGI (http://asterisk.gnuinter.net/)
; gsm (http://www.ibiblio.org/pub/Linux/utils/compress/!INDEX.short.html)
; loligo sounds (http://www.loligo.com/asterisk/sounds/)
; mpg123 (http://voip-info.org/wiki-Asterisk+config+musiconhold.conf)

; include extension contexts generated from AMP
#include extensions_additional.conf

; Customizations to this dialplan should be made in extensions_custom.conf
; See extensions_custom.conf.sample for an example
#include extensions_custom.conf

[from-trunk] ; just an alias since VoIP shouldn’t be called PSTN
include => from-pstn

[from-pstn]
include => from-pstn-custom ; create this context in extensions_custom.conf to include customizations
include => ext-did
include => ext-did-catchall ; THIS MUST COME AFTER ext-did
include => from-did-direct ; MODIFICATOIN (PL) for findmefollow if enabled, should be bofore ext-local
exten => fax,1,Goto(ext-fax,in_fax,1)

; MODIFICATION (PL)
;
; Required to assure that direct dids go to personal ring group before local extension.
; This could be auto-generated however I it is prefered to be put here and hard coded
; so that it can be modified if ext-local should take precedence in certain situations.
; will have to decide what to do later.
;
[from-did-direct]
include => ext-findmefollow
include => ext-local

; ############################################################################
; Macros [macro]
; ############################################################################

; Rings one or more extensions. Handles things like call forwarding and DND
; We don’t call dial directly for anything internal anymore.
; ARGS: $TIMER, $OPTIONS, $EXT1, $EXT2, $EXT3, …
; Use a Macro call such as the following:
; Macro(dial,$DIAL_TIMER,$DIAL_OPTIONS,$EXT1,$EXT2,$EXT3,…)
[macro-dial]
exten => s,1,DeadAGI(dialparties.agi)
exten => s,2,NoOp(Returned from dialparties with no extensions to call)
exten => s,3,NoOp(DIALSTATUS is ‘${DIALSTATUS}’)

exten => s,10,Dial(${ds}) ; dialparties will set the priority to 10 if $ds is not null

exten => s,20,NoOp(Returned from dialparties with hunt groups to dial )
exten => s,21,Set(HuntLoop=0)
exten => s,22,GotoIf($[${HuntMembers} >= 1]?30 ) ; if this is from rg-group, don’t strip prefix
exten => s,23,NoOp(Returning there are no members left in the hunt group to ring)

exten => s,30,Set(HuntMember=HuntMember${HuntLoop})
exten => s,31,GotoIf($[$["${CALLTRACE_HUNT}" != “” ] & $["${RingGroupMethod}" = “hunt” ]]?32:35 ) ; Set CAll Trace for Hunt member we are going to call
exten => s,32,Set(CT_EXTEN=${CUT(ARG3,$[${HuntLoop} + 1])})
exten => s,33,Set(DB(CALLTRACE/${CT_EXTEN})=${CALLTRACE_HUNT})
exten => s,34,Goto(s,42)

exten => s,35,GotoIf($[$["${CALLTRACE_HUNT}" != “” ] & $["${RingGroupMethod}" = “memoryhunt” ]]?36:50 ) ;Set Call Trace for each hunt member we are going to call "Memory groups have multiple members to set CALL TRACE For hence the loop
exten => s,36,Set(CTLoop=0)
exten => s,37,GotoIf($[${CTLoop} > ${HuntLoop}]?42 ) ; if this is from rg-group, don’t strip prefix
exten => s,38,Set(CT_EXTEN=${CUT(ARG3,$[${CTLoop} + 1])})
exten => s,39,Set(DB(CALLTRACE/${CT_EXTEN})=${CALLTRACE_HUNT})
exten => s,40,Set(CTLoop=$[1 + ${CTLoop}])
exten => s,41,Goto(s,37)

exten => s,42,Dial(${${HuntMember}}${ds} ) ; dialparties will set the priority to 20 if $ds is not null and its a hunt group
exten => s,43,Set(HuntLoop=$[1 + ${HuntLoop}])
exten => s,44,GotoIf($[$[$[“foo${RingGroupMethod}” != “foofirstavailable”] & $[“foo${RingGroupMethod}” != “foofirstnotonphone”]] | $[“foo${DialStatus}” = “fooBUSY”]]?46)
exten => s,45,Set(HuntMembers=0)
exten => s,46,Set(HuntMembers=$[${HuntMembers} - 1])
exten => s,47,Goto(s,22)
exten => s,50,DBdel(CALLTRACE/${CT_EXTEN})
exten => s,51,Goto(s,42)

; make sure hungup calls go here so that proper cleanup occurs from call confirmed calls and the like
;
exten => h,1,Macro(hangupcall)

; Ring an extension, if the extension is busy or there is no answer send it
; to voicemail
; ARGS: $VMBOX, $EXT
[macro-exten-vm]
exten => s,1,Macro(user-callerid)

exten => s,n,Set(FROMCONTEXT=exten-vm)
exten => s,n,Set(VMBOX=${ARG1})
exten => s,n,Set(EXTTOCALL=${ARG2})
exten => s,n,Set(CFUEXT=${DB(CFU/${EXTTOCALL})})
exten => s,n,Set(CFBEXT=${DB(CFB/${EXTTOCALL})})
exten => s,n,Set(RT=${IF($[$["${VMBOX}"!=“novm”] | $[“foo${CFUEXT}”!=“foo”]]?${RINGTIMER}:"")})
exten => s,n,Macro(record-enable,${EXTTOCALL},IN)

exten => s,n,Macro(dial,${RT},${DIAL_OPTIONS},${EXTTOCALL})
exten => s,n,Set(SV_DIALSTATUS=${DIALSTATUS})
exten => s,n,GosubIf($[$["${SV_DIALSTATUS}"=“NOANSWER”] & $[“foo${CFUEXT}”!=“foo”]]?docfu,1) ; check for CFU in use on no answer
exten => s,n,GosubIf($[$["${SV_DIALSTATUS}"=“BUSY”] & $[“foo${CFBEXT}”!=“foo”]]?docfb,1) ; check for CFB in use on busy
exten => s,n,Set(DIALSTATUS=${SV_DIALSTATUS})
exten => s,n,NoOp(Voicemail is ‘${VMBOX}’)
exten => s,n,GotoIf($["${VMBOX}" = “novm”]?s-${DIALSTATUS},1) ; no voicemail in use for this extension
exten => s,n,NoOp(Sending to Voicemail box ${EXTTOCALL})
exten => s,n,Macro(vm,${VMBOX},${DIALSTATUS})

; Try the Call Forward on No Answer / Unavailable number
exten => docfu,1,Set(RTCFU=${IF($["${VMBOX}"!=“novm”]?${RINGTIMER}:"")})
exten => docfu,n,Dial(Local/${CFUEXT}@from-internal/n,${RTCFU},${DIAL_OPTIONS})
exten => docfu,n,Return

; Try the Call Forward on Busy number
exten => docfb,1,Set(RTCFB=${IF($["${VMBOX}"!=“novm”]?${RINGTIMER}:"")})
exten => docfb,n,Dial(Local/${CFBEXT}@from-internal/n,${RTCFB},${DIAL_OPTIONS})
exten => docfb,n,Return

; Extensions with no Voicemail box reporting BUSY come here
exten => s-BUSY,1,NoOp(Extension is reporting BUSY and not passing to Voicemail)
exten => s-BUSY,n,Playtones(busy)
exten => s-BUSY,n,Busy(20)

; Anything but BUSY comes here
exten => _s-.,1,Playtones(congestion)
exten => _s-.,n,Congestion(10)

[macro-vm]
exten => s,1,Macro(user-callerid,SKIPTTL)
exten => s,n,Set(VMGAIN=${IF($[“foo${VM_GAIN}”!=“foo”]?“g(${VM_GAIN})”:"")})
;
; If BLKVM_OVERRIDE is set, then someone told us to block calls from going to
; voicemail. This variable is reset by the answering channel so subsequent
; transfers will properly function.
;
exten => s,n,GotoIf($[“foo${DB(${BLKVM_OVERRIDE})}” != “fooTRUE”]?s-${ARG2},1)
;
; we didn’t branch so block this from voicemail
;
exten => s,n,Noop(CAME FROM: ${NODEST} - Blocking VM cause of key: ${DB(BLKVM_OVERRIDE)})

exten => s-BUSY,1,NoOp(BUSY voicemail)
exten => s-BUSY,n,Macro(get-vmcontext,${ARG1})
exten => s-BUSY,n,Voicemail(${ARG1}@${VMCONTEXT}|${VM_OPTS}b${VMGAIN}) ; Voicemail Busy message
exten => s-BUSY,n,Goto(exit-${VMSTATUS},1)

exten => s-DIRECTDIAL,1,NoOp(DIRECTDIAL voicemail)
exten => s-DIRECTDIAL,n,Macro(get-vmcontext,${ARG1})
exten => s-DIRECTDIAL,n,Voicemail(${ARG1}@${VMCONTEXT}|${VM_OPTS}${VM_DDTYPE}${VMGAIN})
exten => s-DIRECTDIAL,n,Goto(exit-${VMSTATUS},1)

exten => _s-.,1,Macro(get-vmcontext,${ARG1})
exten => _s-.,n,Voicemail(${ARG1}@${VMCONTEXT}|${VM_OPTS}u${VMGAIN}) ; Voicemail Unavailable message
exten => _s-.,n,Goto(exit-${VMSTATUS},1)

exten => o,1,Background(one-moment-please) ; 0 during vm message will hangup
exten => o,n,GotoIf($[“x${OPERATOR_XTN}”=“x”]?nooper:from-internal,${OPERATOR_XTN},1)
exten => o,n(nooper),GotoIf($[“x${FROM_DID}”=“x”]?nodid)
exten => o,n,Dial(Local/${FROM_DID}@from-pstn)
exten => o,n,Macro(hangup)
exten => o,n(nodid),Dial(Local/[email protected])
exten => o,n,Macro(hangup)

exten => a,1,Macro(get-vmcontext,${ARG1})
exten => a,n,VoiceMailMain(${ARG1}@${VMCONTEXT})
exten => a,n,Hangup

exten => exit-FAILED,1,Playback(im-sorry&an-error-has-occured)
exten => exit-FAILED,n,Hangup()

exten => exit-SUCCESS,1,Playback(goodbye)
exten => exit-SUCCESS,n,Hangup()

exten => exit-USEREXIT,1,Playback(goodbye)
exten => exit-USEREXIT,n,Hangup()

exten => t,1,Hangup()

;------------------------------------------------------------------------
; [macro-simple-dial]
;------------------------------------------------------------------------
; This macro was derived from macro-exten-vm, which is what is normally used to
; ring an extension. It has been simplified and designed to never go to voicemail
; and always return regardless of the DIALSTATUS for any incomplete call.
;
; It’s current primary purpose is to allow findmefollow ring an extension prior
; to trying the follow-me ringgroup that is provided.
;
; Ring an extension, if the extension is busy or there is no answer, return
; ARGS: $EXTENSION, $RINGTIME
;------------------------------------------------------------------------
[macro-simple-dial]
exten => s,1,Macro(user-callerid,SKIPTTL) ; already called from follow-me

; FROMCONTEXT was in the original macro-exten-vm where this macro was derived from. A
; search through all the modules does not come up with any place using this
; variable, but it is left here as a reminder in case there is functionality
; that eventually behaves in a certain way as a result of this variable being set
; and this macro has to masquerade as exten-vm.
;
exten => s,n,Set(EXTTOCALL=${ARG1})
exten => s,n,Set(RT=${ARG2})
exten => s,n,Set(CFUEXT=${DB(CFU/${EXTTOCALL})})
exten => s,n,Set(CFBEXT=${DB(CFB/${EXTTOCALL})})
exten => s,n,Macro(record-enable,${EXTTOCALL},IN)

exten => s,n,Macro(dial,${RT},${DIAL_OPTIONS},${EXTTOCALL})

exten => s,n,Set(PR_DIALSTATUS=${DIALSTATUS})

; if we return, thus no answer, and they have a CFU setting, then we try that next
;
exten => s,n,GosubIf($[$["${PR_DIALSTATUS}"=“NOANSWER”] & $[“foo${CFUEXT}”!=“foo”]]?docfu,1) ; check for CFU in use on no answer
exten => s,n,GosubIf($[$["${PR_DIALSTATUS}"=“BUSY”] & $[“foo${CFBEXT}”!=“foo”]]?docfb,1) ; check for CFB in use on busy
exten => s,n,Set(DIALSTATUS=${PR_DIALSTATUS})

; Nothing yet, then go to the end (which will just return, but in case we decide to do something with certain
; return situations, this is left in.
;
exten => s,n,Goto(s-${DIALSTATUS},1)

; Try the Call Forward on No Answer / Unavailable number.
; We want to try CFU if set, but we want the same ring timer as was set to our call (or do we want the
; system ringtimer? - probably not). Then if no answer there (assuming it doesn’t drop into their vm or
; something we return, which will have the net effect of returning to the followme setup.)
;
; want to avoid going to other follow-me settings here. So check if the CFUEXT is a user and if it is
; then direct it straight to ext-local (to avoid getting intercepted by findmefollow) otherwise send it
; to from-internal since it may be an outside line.
;
exten => docfu,1,GotoIf( $[ “foo${DB(AMPUSER/${CFUEXT}/device)}” = “foo” ]?chlocal)
exten => docfu,n,Dial(Local/${CFUEXT}@ext-local,${RT},${DIAL_OPTIONS})
exten => docfu,n,Return
exten => docfu,n(chlocal),Dial(Local/${CFUEXT}@from-internal/n,${RT},${DIAL_OPTIONS})
exten => docfu,n,Return

; Try the Call Forward on Busy number
exten => docfb,1,GotoIf( $[ “foo${DB(AMPUSER/${CFBEXT}/device)}” = “foo” ]?chlocal)
exten => docfb,n,Dial(Local/${CFBEXT}@ext-local,${RT},${DIAL_OPTIONS})
exten => docfb,n,Return
exten => docfb,n(chlocal),Dial(Local/${CFBEXT}@from-internal/n,${RT},${DIAL_OPTIONS})
exten => docfb,n,Return

; In all cases of no connection, come here and simply return, since the calling dialplan will
; decide what to do next
exten => _s-.,1,NoOp(Extension is reporting ${EXTEN})
;------------------------------------------------------------------------

; get the voicemail context for the user in ARG1
[macro-get-vmcontext]
exten => s,1,Set(VMCONTEXT=${DB(AMPUSER/${ARG1}/voicemail)})
exten => s,2,GotoIf($[“foo${VMCONTEXT}” = “foo”]?200:300)
exten => s,200,Set(VMCONTEXT=default)
exten => s,300,NoOp()

; For some reason, if I don’t run setCIDname, CALLERID(name) will be blank in my AGI
; ARGS: none
[macro-fixcid]
exten => s,1,Set(CALLERID(name)=${CALLERID(name)})

; Ring groups of phones
; ARGS: comma separated extension list
; 1 - Ring Group Strategy
; 2 - ringtimer
; 3 - prefix
; 4 - extension list
[macro-rg-group]
exten => s,1,Macro(user-callerid,SKIPTTL) ; already called from ringgroup
exten => s,2,GotoIf($["${CALLERID(name):0:${LEN(${RGPREFIX})}}" != “${RGPREFIX}”]?4:3) ; check for old prefix
exten => s,3,Set(CALLERID(name)=${CALLERID(name):${LEN(${RGPREFIX})}}) ; strip off old prefix
exten => s,4,Set(RGPREFIX=${ARG3}) ; set new prefix
exten => s,5,Set(CALLERID(name)=${RGPREFIX}${CALLERID(name)}) ; add prefix to callerid name
exten => s,6,Set(RecordMethod=Group) ; set new prefix
exten => s,7,Macro(record-enable,${MACRO_EXTEN},${RecordMethod})
exten => s,8,Set(RingGroupMethod=${ARG1}) ;
exten => s,9,Macro(dial,${ARG2},${DIAL_OPTIONS},${ARG4})
exten => s,10,Set(RingGroupMethod=’’) ;

;
; Outgoing channel(s) are busy … inform the client
; but use noanswer features like ringgroups don’t break by being answered
; just to play the message.
;
[macro-outisbusy]
exten => s,1,Playback(all-circuits-busy-now,noanswer)
exten => s,n,Playback(pls-try-call-later,noanswer)
exten => s,n,Macro(hangupcall)

; What to do on hangup.
[macro-hangupcall]
exten => s,1,ResetCDR(w)
exten => s,n,NoCDR()

; Cleanup any remaining RG flag
;
exten => s,n,GotoIf($[ “foo${USE_CONFIRMATION}” = “foo” | “foo${RINGGROUP_INDEX}” = “foo” | “${CHANNEL}” != “${UNIQCHAN}”]?skiprg)
exten => s,n,Noop(Cleaning Up Confirmation Flag: RG/${RINGGROUP_INDEX}/${CHANNEL})
exten => s,n,DBDel(RG/${RINGGROUP_INDEX}/${CHANNEL})

; Cleanup any remaining BLKVM flag
;
exten => s,n(skiprg),GotoIf($[ “foo${BLKVM_BASE}” = “foo” | “BLKVM/${BLKVM_BASE}/${CHANNEL}” != “${BLKVM_OVERRIDE}” ]?theend)
exten => s,n,Noop(Cleaning Up Block VM Flag: ${BLKVM_OVERRIDE})
exten => s,n,DBDel(${BLKVM_OVERRIDE})

exten => s,n(theend),Wait(5)
exten => s,n,Hangup

[macro-faxreceive]
exten => s,1,Set(FAXFILE=/var/spool/asterisk/fax/${UNIQUEID}.tif)
exten => s,2,Set(EMAILADDR=${FAX_RX_EMAIL})
exten => s,3,rxfax(${FAXFILE})
exten => s,103,Set(EMAILADDR=${FAX_RX_EMAIL})
exten => s,104,Goto(3)

; dialout and strip the prefix
[macro-dialout]
exten => s,1,Macro(user-callerid,SKIPTTL)
exten => s,2,GotoIf($["${ECID${CALLERID(number)}}" = “”]?5) ;check for CID override for exten
exten => s,3,Set(CALLERID(all)=${ECID${CALLERID(number)}})
exten => s,4,Goto(7)
exten => s,5,GotoIf($["${OUTCID_${ARG1}}" = “”]?7) ;check for CID override for trunk
exten => s,6,Set(CALLERID(all)=${OUTCID_${ARG1}})
exten => s,7,Set(length=${LEN(${DIAL_OUT_${ARG1}})})
exten => s,8,Dial(${OUT_${ARG1}}/${ARG2:${length}})
exten => s,9,Playtones(congestion)
exten => s,10,Congestion(5)
exten => s,109,Macro(outisbusy)

; dialout using default OUT trunk - no prefix
[macro-dialout-default]
exten => s,1,Macro(user-callerid,SKIPTTL)
exten => s,2,Macro(record-enable,${CALLERID(number)},OUT)
exten => s,3,Macro(outbound-callerid,${ARG1})
exten => s,4,Dial(${OUT}/${ARG1})
exten => s,5,Playtones(congestion)
exten => s,6,Congestion(5)
exten => s,105,Macro(outisbusy)

; dialout using a trunk, using pattern matching (don’t strip any prefix)
; arg1 = trunk number, arg2 = number, arg3 = route password
;
; MODIFIED (PL)
;
; Modified both Dial() commands to include the new TRUNK_OPTIONS from the general
; screen of AMP
;
[macro-dialout-trunk]
exten => s,1,Set(DIAL_TRUNK=${ARG1})

; If NODEST is set, clear it. No point in remembering since dialout-trunk will just end in the
; bit bucket. But if answered by an outside line with transfer capability, we want NODEST to be
; clear so a subsequent transfer to an internal extension works and goes to voicmail or other
; destinations.
;
exten => s,n,Set(_NODEST=)

exten => s,n,Set(DIAL_NUMBER=${ARG2})
exten => s,n,Set(ROUTE_PASSWD=${ARG3})
exten => s,n,Set(DIAL_TRUNK_OPTIONS=${DIAL_OPTIONS}) // will be reset to TRUNK_OPTIONS if not intra-company
exten => s,n,GotoIf($["${ROUTE_PASSWD}" = “”]?noauth) ; arg3 is pattern password
exten => s,n(auth),Authenticate(${ROUTE_PASSWD})
exten => s,n(noauth),Set(GROUP()=OUT_${DIAL_TRUNK})
exten => s,n,Macro(user-callerid,SKIPTTL)
exten => s,n,Macro(record-enable,${CALLERID(number)},OUT)
exten => s,n,GotoIf($["${INTRACOMPANYROUTE}" = “YES”]?skipoutcid) ;Set to YES if treated like internal
exten => s,n,Set(DIAL_TRUNK_OPTIONS=${TRUNK_OPTIONS})
exten => s,n,Macro(outbound-callerid,${DIAL_TRUNK})
exten => s,n(skipoutcid),GotoIf($["${OUTMAXCHANS_${DIAL_TRUNK}}foo" = “foo”]?nomax)
exten => s,n(checkmax),GotoIf($[ ${GROUP_COUNT()} > ${OUTMAXCHANS_${DIAL_TRUNK}} ]?chanfull)
exten => s,n(nomax),DeadAGI(fixlocalprefix) ; this sets DIAL_NUMBER to the proper dial string for this trunk
exten => s,n,Set(OUTNUM=${OUTPREFIX_${DIAL_TRUNK}}${DIAL_NUMBER}) ; OUTNUM is the final dial number
exten => s,n,Set(custom=${CUT(OUT_${DIAL_TRUNK},:,1)}) ; Custom trunks are prefixed with “AMP:“
exten => s,n,GotoIf($[”${custom}” = “AMP”]?customtrunk)
exten => s,n,Dial(${OUT_${DIAL_TRUNK}}/${OUTNUM},300,${DIAL_TRUNK_OPTIONS}) ; Regular Trunk Dial
exten => s,n,Goto(s-${DIALSTATUS},1)
exten => s,n(customtrunk),Set(pre_num=${CUT(OUT_${DIAL_TRUNK},$,1)})
exten => s,n,Set(the_num=${CUT(OUT_${DIAL_TRUNK},$,2)}) ; this is where we expect to find string OUTNUM
exten => s,n,Set(post_num=${CUT(OUT_${DIAL_TRUNK},$,3)})
exten => s,n,GotoIf($["${the_num}" = “OUTNUM”]?outnum:skipoutnum) ; if we didn’t find “OUTNUM”, then skip to Dial
exten => s,n(outnum),Set(the_num=${OUTNUM}) ; replace “OUTNUM” with the actual number to dial
exten => s,n(skipoutnum),Dial(${pre_num:4}${the_num}${post_num},300,${DIAL_TRUNK_OPTIONS})
exten => s,n,Goto(s-${DIALSTATUS},1)

exten => s,n(chanfull),Noop(max channels used up)

exten => s-BUSY,1,NoOp(Dial failed due to trunk reporting BUSY - giving up)
exten => s-BUSY,2,Busy(20)

exten => s-NOANSWER,1,NoOp(Dial failed due to trunk reporting NOANSWER - giving up)
exten => s-NOANSWER,2,Playtones(congestion)
exten => s-NOANSWER,3,Congestion(20)

exten => s-CANCEL,1,NoOp(Dial failed due to trunk reporting CANCEL - giving up)
exten => s-CANCEL,2,Playtones(congestion)
exten => s-CANCEL,3,Congestion(20)

exten => _s-.,1,NoOp(Dial failed due to ${DIALSTATUS} - failing through to other trunks)

exten => h,1,Macro(hangupcall)

; Adds a dynamic agent/member to a Queue
; Prompts for call-back number - in not entered, uses CIDNum
[macro-agent-add]
exten => s,1,Wait(1)
exten => s,2,Macro(user-callerid,SKIPTTL)
exten => s,3,Read(CALLBACKNUM,agent-user) ; get callback number from user
exten => s,4,GotoIf($["${CALLBACKNUM}" = “”]?5:7) ; if user just pressed # or timed out, use cidnum
exten => s,5,Set(CALLBACKNUM=${CALLERID(number)})
exten => s,6,GotoIf($["${CALLBACKNUM}" = “”]?2) ; if still no number, start over
exten => s,7,GotoIf($["${ARG2}" = “”]?9:Cool ; arg2 is queue password
exten => s,8,Authenticate(${ARG2})
exten => s,9,AddQueueMember(${ARG1}|Local/${CALLBACKNUM}@from-internal/n) ; using chan_local allows us to have agents over trunks
exten => s,10,UserEvent(Agentlogin|Agent: ${CALLBACKNUM})
exten => s,11,Wait(1)
exten => s,12,Playback(agent-loginok)
exten => s,13,Hangup()

; Removes a dynamic agent/member from a Queue
; Prompts for call-back number - in not entered, uses CIDNum
[macro-agent-del]
exten => s,1,Wait(1)
exten => s,2,Macro(user-callerid,SKIPTTL)
exten => s,3,Read(CALLBACKNUM,agent-user) ; get callback number from user
exten => s,4,GotoIf($["${CALLBACKNUM}" = “”]?5:7) ; if user just pressed # or timed out, use cidnum
exten => s,5,Set(CALLBACKNUM=${CALLERID(number)})
exten => s,6,GotoIf($["${CALLBACKNUM}" = “”]?2) ; if still no number, start over
exten => s,7,RemoveQueueMember(${ARG1}|Local/${CALLBACKNUM}@from-internal/n)
exten => s,8,UserEvent(RefreshQueue)
exten => s,9,Wait(1)
exten => s,10,Playback(agent-loggedoff)
exten => s,11,Hangup()

; arg1 = trunk number, arg2 = number
[macro-dialout-enum]
; This has been violently beaten upon by Rob Thomas, [email protected]
; to 1: Be compliant with all the depreciated bits in asterisk 1.2 and
; above, and 2: to give a good shot at attempting to be compliant with
; RFC3761 by honouring the order in which records are returned.
exten => s,1,GotoIf($["${ARG3}" != “”]?PASSWD:NOPASSWD); arg3 is pattern password
exten => s,n(PASSWD),Authenticate(${ARG3})
exten => s,n(NOPASSWD),Macro(user-callerid,SKIPTTL)
exten => s,n,Macro(record-enable,${CALLERID(number)},OUT)
exten => s,n,Macro(outbound-callerid,${ARG1})
exten => s,n,Set(GROUP()=OUT_${ARG1})
exten => s,n,GotoIf($[ ${GROUP_COUNT()} > ${OUTMAXCHANS_${ARG1}} ]?nochans)
exten => s,n,Set(DIAL_NUMBER=${ARG2})
exten => s,n,Set(DIAL_TRUNK=${ARG1})
exten => s,n,DeadAGI(fixlocalprefix) ; this sets DIAL_NUMBER to the proper dial string for this trunk
exten => s,n,Set(E164NETWORKS=e164.arpa-e164.info-e164.org) ; enum networks to check
exten => s,n,GotoIf($["${DIAL_NUMBER:0:1}" = “+”]?begin) ; Skip next line if it already is prefixed by a plus
exten => s,n,Set(DIAL_NUMBER=+${DIAL_NUMBER}) ; Add a plus to the start, becasue ENUMLOOKUP needs it.

; start of main network loop
exten => s,n(begin),NoOp(E164NETWORKS is ${E164NETWORKS})
exten => s,n,GotoIf($["${E164NETWORKS:1:2}"=""]?failedtotally)
exten => s,n,Set(ENUMNET=${CUT(E164NETWORKS,-,1)})
exten => s,n,Set(E164NETWORKS=${CUT(E164NETWORKS,-,2-)})

exten => s,n,NoOp(E164NETWORKS is now ${E164NETWORKS})
exten => s,n,NoOp(ENUMNET is ${ENUMNET})

exten => s,n,Set(ENUMCOUNT=${ENUMLOOKUP(${DIAL_NUMBER},all,c,${ENUMNET})})
exten => s,n,Set(ENUMPTR=0)
exten => s,n,Set(LOOKUPBUG=0)

; start of main lookup loop
exten => s,n(startloop),GotoIf($["${ENUMPTR}"<"${ENUMCOUNT}"]?continue:failed)

; Now, let’s start through them.
exten => s,n(continue),Set(ENUMPTR=$[${ENUMPTR}+1])
exten => s,n,NoOp(Doing ENUMLOOKUP(${DIAL_NUMBER},all,${ENUMPTR},${ENUMNET}))
exten => s,n,Set(ENUM=${ENUMLOOKUP(${DIAL_NUMBER},all,${ENUMPTR},${ENUMNET})})

; Deal with reponse
exten => s,n,GotoIf($["${ENUM:0:3}" = “sip” ]?sipuri)
exten => s,n,GotoIf($["${ENUM:0:3}" = “iax” ]?iaxuri)
; It doesn’t matter if you don’t have h323 enabled, as when it tries to dial, it cares
; about dialstatus and retries if there are any enum results left.
exten => s,n,GotoIf($["${ENUM:0:3}" = “h32” ]?h323uri)

; e164.org can return ‘ADDRESS’ lines. Because of *'s poor handling of Enum
; lookups, we want to DECREMENT the enum pointer. Yes. That means we try more
; times than there actually exists entries.
exten => s,n,GotoIf($["${ENUM:0:3}" = “ADD” ]?enumbug)

; OK. If we’re here, we’ve still got some enum entries to go through. Back to
; the start with you!
exten => s,n,Goto(startloop)

; We’re here because of the poor implementation of ENUMLOOKUP in Asterisk. It
; is quite possible to do three ENUMLOOKUPS and get the same entry each time.
; The only workaround I can think of is when we hit an invalid entry, do a
; DECREMENT of the pointer, and keep trying.
exten => s,n(enumbug),Set(ENUMPTR=$[${ENUMPTR}-1])
exten => s,n,NoOp(If this is looping with the same ENUM value, The ENUMLOOKUP function is fixed!)
exten => s,n,Set(LOOKUPBUG=$[${LOOKUPBUG}+1])
; If we’ve done this more than, ooh, 5 times, then give up on this network. Sorry.
exten => s,n,GotoIf($["${LOOKUPBUG}" > 5 ]?failed)
exten => s,n,Goto(continue)

; If the prefix is ‘sip:’…
exten => s,n(sipuri),Set(DIALSTR=SIP/${ENUM:4})
exten => s,n,Goto(dodial)

; If it’s IAX2…
exten => s,n(iaxuri),Set(DIALSTR=IAX2/${ENUM:5})
exten => s,n,Goto(dodial)

; Or even if it’s H323.
exten => s,n(h323uri),Set(DIALSTR=H323/${ENUM:5})

exten => s,n(dodial),Dial(${DIALSTR})
exten => s,n,NoOp(Dial exited in macro-enum-dialout with ${DIALSTATUS})

; Now, if we’re still here, that means the Dial failed for some reason.
; If it’s CONGESTION or CHANUNAVAIL we probably want to try again on a
; different channel. However, if it’s the last one, we don’t have any
; left, and I didn’t keep any previous dialstatuses, so hopefully
; someone looking throught the logs would have seen the NoOp’s
exten => s,n,GotoIf($["${ENUMPTR}"<"${ENUMCOUNT}"]?maybemore:dialfailed)
exten => s,n(maybemore),GotoIf($[ $[ “${DIALSTATUS}” = “CHANUNAVAIL” ] | $[ “${DIALSTATUS}” = “CONGESTION” ] ]?continue)

; If we’re here, then it’s BUSY or NOANSWER or something and well, deal with it.
exten => s,n(dialfailed),Goto(s-${DIALSTATUS},1)

; Here are the exit points for the macro.
exten => s,n(failed),NoOp(EnumLookup failed on network ${ENUMNET})
exten => s,n,Goto(begin)

exten => s,n(failedtotally),NoOp(EnumLookup failed – no more networks to try)
exten => s,n,Goto(end)

exten => s,n(nochans),NoOp(max channels used up)

exten => s,n(end),NoOp(Exiting macro-dialout-enum)

exten => s-BUSY,1,NoOp(Trunk is reporting BUSY)
exten => s-BUSY,2,Busy(20)

exten => _s-.,1,NoOp(Dial failed due to ${DIALSTATUS})

[macro-record-enable]
exten => s,1,GotoIf($[${LEN(${BLINDTRANSFER})} > 0]?2:4)
exten => s,2,ResetCDR(w)
exten => s,3,StopMonitor()
; I haven’t figured out how, but occasionally a hung up
; call can end up here. If you don’t use DeadAGI (which does
; work fine as a normal AGI), asterisk deadlocks a thread,
; and ends up grumpy.
exten => s,4,DeadAGI(recordingcheck,${STRFTIME(${EPOCH},%Y%m%d-%H%M%S)},${UNIQUEID})
exten => s,5,Noop(No recording needed)
exten => s,999,MixMonitor(${CALLFILENAME}.wav)

;exten => s,3,BackGround(for-quality-purposes)
;exten => s,4,BackGround(this-call-may-be)
;exten => s,5,BackGround(recorded)

; This macro is for dev purposes and just dumps channel/app variables. Useful when designing new contexts.
[macro-dumpvars]
exten => s,1,Noop(ACCOUNTCODE=${ACCOUNTCODE})
exten => s,2,Noop(ANSWEREDTIME=${ANSWEREDTIME})
exten => s,3,Noop(BLINDTRANSFER=${BLINDTRANSFER})
exten => s,4,Noop(CALLERID=${CALLERID(all)})
exten => s,5,Noop(CALLERID(name)=${CALLERID(name)})
exten => s,6,Noop(CALLERID(number)=${CALLERID(number)})
exten => s,7,Noop(CALLINGPRES=${CALLINGPRES})
exten => s,8,Noop(CHANNEL=${CHANNEL})
exten => s,9,Noop(CONTEXT=${CONTEXT})
exten => s,10,Noop(DATETIME=${DATETIME})
exten => s,11,Noop(DIALEDPEERNAME=${DIALEDPEERNAME})
exten => s,12,Noop(DIALEDPEERNUMBER=${DIALEDPEERNUMBER})
exten => s,13,Noop(DIALEDTIME=${DIALEDTIME})
exten => s,14,Noop(DIALSTATUS=${DIALSTATUS})
exten => s,15,Noop(DNID=${DNID})
exten => s,16,Noop(EPOCH=${EPOCH})
exten => s,17,Noop(EXTEN=${EXTEN})
exten => s,18,Noop(HANGUPCAUSE=${HANGUPCAUSE})
exten => s,19,Noop(INVALID_EXTEN=${INVALID_EXTEN})
exten => s,20,Noop(LANGUAGE=${LANGUAGE})
exten => s,21,Noop(MEETMESECS=${MEETMESECS})
exten => s,22,Noop(PRIORITY=${PRIORITY})
exten => s,23,Noop(RDNIS=${RDNIS})
exten => s,24,Noop(SIPDOMAIN=${SIPDOMAIN})
exten => s,25,Noop(SIP_CODEC=${SIP_CODEC})
exten => s,26,Noop(SIPCALLID=${SIPCALLID})
exten => s,27,Noop(SIPUSERAGENT=${SIPUSERAGENT})
exten => s,29,Noop(TXTCIDNAME=${TXTCIDNAME})
exten => s,30,Noop(UNIQUEID=${UNIQUEID})
exten => s,31,Noop(TOUCH_MONITOR=${TOUCH_MONITOR})
exten => s,32,Noop(MACRO_CONTEXT=${MACRO_CONTEXT})
exten => s,33,Noop(MACRO_EXTEN=${MACRO_EXTEN})
exten => s,34,Noop(MACRO_PRIORITY=${MACRO_PRIORITY})

[macro-user-logon]
; check device type
exten => s,1,Set(DEVICETYPE=${DB(DEVICE/${CALLERID(number)}/type)})
exten => s,2,GotoIf($["${DEVICETYPE}" = “fixed”]?s-FIXED,1)
; get user’s extension
exten => s,3,Set(AMPUSER=${ARG1})
exten => s,4,GotoIf($["${AMPUSER}" = “”]?5:9)
exten => s,5,BackGround(please-enter-your)
exten => s,6,Playback(extension)
exten => s,7,Read(AMPUSER,then-press-pound)
; get user’s password and authenticate
exten => s,8,Wait(1)
exten => s,9,Set(AMPUSERPASS=${DB(AMPUSER/${AMPUSER}/password)})
exten => s,10,GotoIf($[${LEN(${AMPUSERPASS})} = 0]?s-NOPASSWORD,1)
; do not continue if the user has already logged onto this device
exten => s,11,Set(DEVICEUSER=${DB(DEVICE/${CALLERID(number)}/user)})
exten => s,12,GotoIf($["${DEVICEUSER}" = “${AMPUSER}”]?s-ALREADYLOGGEDON,1)
exten => s,13,Authenticate(${AMPUSERPASS})
; devices can only be mapped to one user - loggoff anyone else who is here
exten => s,14,Macro(user-logoff)
; map user to device
exten => s,15,Set(AMPUSERDEVICES=${DB(AMPUSER/${AMPUSER}/device)})
exten => s,16,GotoIf($[${LEN(${AMPUSERDEVICES})} = 0]?1Cool
exten => s,17,Set(AMPUSERDEVICES=${AMPUSERDEVICES}&)
exten => s,18,Set(AMPUSERDEVICES=${AMPUSERDEVICES}${CALLERID(number)})
exten => s,19,Set(DB(AMPUSER/${AMPUSER}/device)=${AMPUSERDEVICES})
; map device to user
exten => s,20,Set(DB(DEVICE/${CALLERID(number)}/user)=${AMPUSER})
; create symlink from dummy device mailbox to user’s mailbox
exten => s,21,System(/bin/ln -s /var/spool/asterisk/voicemail/default/${AMPUSER}/ /var/spool/asterisk/voicemail/device/${CALLERID(number)})

exten => s-FIXED,1,NoOp(Device is FIXED and cannot be logged into)
exten => s-FIXED,2,Playback(ha/phone)
exten => s-FIXED,3,SayDigits(${CALLERID(number)})
exten => s-FIXED,4,Playback(is-curntly-unavail)
exten => s-FIXED,5,Playback(vm-goodbye)
exten => s-FIXED,6,Hangup ;TODO should play msg indicated device cannot be logged into

exten => s-ALREADYLOGGEDON,1,NoOp(This device has already been logged into by this user)
exten => s-ALREADYLOGGEDON,2,Playback(vm-goodbye)
exten => s-ALREADYLOGGEDON,3,Hangup ;TODO should play msg indicated device is already logged into

exten => s-NOPASSWORD,1,NoOp(This extension does not exist or no password is set)
exten => s-NOPASSWORD,2,Playback(an-error-has-occured)
exten => s-NOPASSWORD,3,Playback(vm-goodbye)
exten => s-NOPASSWORD,4,Hangup ;TODO should play msg indicated device is already logged into

[macro-user-logoff]
; check device type
exten => s,1,Set(DEVICETYPE=${DB(DEVICE/${CALLERID(number)}/type)})
exten => s,2,GotoIf($["${DEVICETYPE}" = “fixed”]?s-FIXED,1)
; remove entry from user’s DEVICE key
; delete the symlink to user’s voicemail box
exten => s,3,System(rm -f /var/spool/asterisk/voicemail/device/${CALLERID(number)})
exten => s,4,Set(DEVAMPUSER=${DB(DEVICE/${CALLERID(number)}/user)})
exten => s,5,Set(AMPUSERDEVICES=${DB(AMPUSER/${DEVAMPUSER}/device)})
exten => s,6,DeadAGI(list-item-remove.php,${AMPUSERDEVICES},${CALLERID(number)},AMPUSERDEVICES,&)
; reset user -> device mapping
; users can log onto multiple devices, need to just remove device from value
exten => s,7,Set(DB(AMPUSER/${DEVAMPUSER}/device)=${AMPUSERDEVICES})
; reset device -> user mapping
exten => s,8,Set(DB(DEVICE/${CALLERID(number)}/user)=none)
exten => s,9,Playback(vm-goodbye)

exten => s-FIXED,1,NoOp(Device is FIXED and cannot be logged out of)
exten => s-FIXED,2,Playback(an-error-has-occured)
exten => s-FIXED,3,Playback(vm-goodbye)
exten => s-FIXED,4,Hangup ;TODO should play msg indicated device cannot be logged into

[macro-systemrecording]
exten => s,1,Goto(${ARG1},1)

exten => dorecord,1,Record(/tmp/${CALLERID(number)}-ivrrecording:wav)
exten => dorecord,n,Wait(1)
exten => dorecord,n,Goto(confmenu,1)

exten => docheck,1,Playback(/tmp/${CALLERID(number)}-ivrrecording)
exten => docheck,n,Wait(1)
exten => docheck,n,Goto(confmenu,1)

exten => confmenu,1,Background(to-listen-to-it&press-1&to-rerecord-it&press-star|m||macro-systemrecording)
exten => confmenu,n,Read(RECRESULT||1|||4)
exten => confmenu,n,GotoIf($[“x${RECRESULT}”=“x*”]?dorecord,1)
exten => confmenu,n,GotoIf($[“x${RECRESULT}”=“x1”]?docheck,1)
exten => confmenu,n,Goto(1)

exten => 1,1,Goto(docheck,1)
exten => *,1,Goto(dorecord,1)

exten => t,1,Playback(goodbye)
exten => t,n,Hangup

exten => i,1,Playback(pm-invalid-option)
exten => i,n,Goto(confmenu,1)

exten => h,1,Hangup

;
; ############################################################################
; CallerID Handling
; ############################################################################

;sets the callerid of the device to that of the logged in user
[macro-user-callerid]
exten => s,1,Noop(user-callerid: ${CALLERID(name)} ${CALLERID(number)})
exten => s,n,GotoIf($["${CHANNEL:0:5}" = “Local”]?report)
exten => s,n,GotoIf($["${REALCALLERIDNUM:1:2}" != “”]?start)
exten => s,n,Set(REALCALLERIDNUM=${CALLERID(number)})
exten => s,n(start),NoOp(REALCALLERIDNUM is ${REALCALLERIDNUM})
exten => s,n,Set(AMPUSER=${DB(DEVICE/${REALCALLERIDNUM}/user)})
exten => s,n,Set(AMPUSERCIDNAME=${DB(AMPUSER/${AMPUSER}/cidname)})
exten => s,n,GotoIf($[“x${AMPUSERCIDNAME:1:2}” = “x”]?report)
exten => s,n,Set(CALLERID(all)=${AMPUSERCIDNAME} <${AMPUSER}>)
exten => s,n,Set(REALCALLERIDNUM=${DB(DEVICE/${REALCALLERIDNUM}/user)})
exten => s,n(report),Noop(TTL: ${TTL} ARG1: ${ARG1})
exten => s,n,GotoIf($[ “${ARG1}” = “SKIPTTL” ]?continue)
exten => s,n(report2),Set(__TTL=${IF($[“foo${TTL}” = “foo”]?64:$[ ${TTL} - 1 ])})
exten => s,n,GotoIf($[ ${TTL} > 0 ]?continue)
exten => s,n,Wait(${RINGTIMER}) ; wait for a while, to give it a chance to be picked up by voicemail
exten => s,n,Answer()
exten => s,n,Wait(2)
exten => s,n,Playback(im-sorry&an-error-has-occured&with&call-forwarding)
exten => s,n,Macro(hangupcall)
exten => s,n,Congestion()
exten => s,n(continue),NoOp(Using CallerID ${CALLERID(all)})
exten => h,1,Macro(hangupcall)

; overrides callerid out trunks
; arg1 is trunk
; macro-user-callerid should be called before using this macro
[macro-outbound-callerid]
; Keep the original CallerID number, for failover to the next trunk.
exten => s,1,GotoIf($["${REALCALLERIDNUM:1:2}" != “”]?start)
exten => s,n,Set(REALCALLERIDNUM=${CALLERID(number)})
exten => s,n(start),NoOp(REALCALLERIDNUM is ${REALCALLERIDNUM})

; If this came through a ringgroup or CF, then we want to retain original CID unless
; OUTKEEPCID_${trunknum} is set.
;
exten => s,n,GotoIf($["${KEEPCID}" != “TRUE”]?normcid) ;Set to TRUE if coming from ringgroups, CF, etc.
exten => s,n,GotoIf($[“x${OUTKEEPCID_${ARG1}}” = “xon”]?normcid)
exten => s,n,GotoIf($[“foo${REALCALLERIDNUM}” = “foo”]?normcid) ;if not set to anything, go through normal processing
exten => s,n,Set(USEROUTCID=${REALCALLERIDNUM})

; We now have to make sure the CID is valid. If we find an AMPUSER with the same CID, we assume it is an internal
; call (would be quite a conincidence if not) and go through the normal processing to get that CID. If a device
; is set for this CID, then it must be internal
;
exten => s,n,GotoIf($[“foo${DB(AMPUSER/${REALCALLERIDNUM}/device)}” = “foo”]?bypass:normcid)

exten => s,n(normcid),Set(USEROUTCID=${DB(AMPUSER/${REALCALLERIDNUM}/outboundcid)})
exten => s,n(bypass),Set(EMERGENCYCID=${DB(DEVICE/${REALCALLERIDNUM}/emergency_cid)})
exten => s,n,Set(TRUNKOUTCID=${OUTCID_${ARG1}})
exten => s,n,GotoIf($["${EMERGENCYROUTE:1:2}" = “”]?trunkcid) ; check EMERGENCY ROUTE
exten => s,n,GotoIf($["${EMERGENCYCID:1:2}" = “”]?trunkcid) ; empty EMERGENCY CID, so default back to trunk
exten => s,n,Set(CALLERID(all)=${EMERGENCYCID}) ; emergency cid for device
exten => s,n,Goto(report)
exten => s,n(trunkcid),GotoIf($["${TRUNKOUTCID:1:2}" = “”]?usercid) ;check for CID override for trunk (global var)
exten => s,n,Set(CALLERID(all)=${TRUNKOUTCID})
exten => s,n(usercid),GotoIf($["${USEROUTCID:1:2}" = “”]?report) ; check CID override for extension
exten => s,n,Set(CALLERID(all)=${USEROUTCID})
exten => s,n,GotoIf($[“x${CALLERID(name)}”!=“xhidden”]?report:hidecid) ; check CID blocking for extension
exten => s,n(hidecid),SetCallerPres(prohib_passed_screen) ; Only works with ISDN (T1/E1/BRI)
exten => s,n(report),NoOp(CallerID set to ${CALLERID(all)})

; Privacy Manager Macro makes sure that any calls that don’t pass the privacy manager are presented
; with congestion since there have been observed cases of the call continuing if not stopped with a
; congestion, and this provides a slightly more friendly ‘sorry’ message in case the user is
; legitamately trying to be cooperative.
;
; Note: the following options are configurable in privacy.conf:
;
; maxretries = 3 ; default value, number of retries before failing
; minlength = 10 ; default value, number of digits to be accepted as valid CID
;
[macro-privacy-mgr]
exten => s,1,Set(KEEPCID=${CALLERID(num)})
exten => s,n,GotoIf($[“foo${CALLERID(num):0:1}”=“foo+”]?CIDTEST2:CIDTEST1)
exten => s,n(CIDTEST1),Set(TESTCID=${MATH(1+${CALLERID(num)})})
exten => s,n,Goto(TESTRESULT)
exten => s,n(CIDTEST2),Set(TESTCID=${MATH(1+${CALLERID(num):1})})
exten => s,n(TESTRESULT),GotoIf($[“foo${TESTCID}”=“foo”]?CLEARCID:PRIVMGR)
exten => s,n(CLEARCID),Set(CALLERID(num)=)
exten => s,n(PRIVMGR),PrivacyManager()
exten => s,n,SetCallerPres(allowed_passed_screen); stop gap until app_privacy.c clears unavailble bit
exten => s,PRIVMGR+101,Noop(STATUS: ${PRIVACYMGRSTATUS} CID: ${CALLERID(num)} ${CALLERID(name)} CALLPRES: ${CALLLINGPRES})
exten => s,n,Playback(sorry-youre-having-problems)
exten => s,n,Playback(goodbye)
exten => s,n,Playtones(congestion)
exten => s,n,Congestion(5)

;
; ############################################################################
; Inbound Contexts [from]
; ############################################################################

[from-sip-external]
;give external sip users congestion and hangup
; Yes. This is really meant to be _. - I know asterisk whinges about it, but
; I do know what I’m doing. This is correct.
exten => _.,1,NoOp(Received incoming SIP connection from unknown peer to ${EXTEN})
exten => _.,n,Set(DID=${IF($["${EXTEN:1:2}"=""]?s:${EXTEN})})
exten => _.,n,Goto(s,1)
exten => s,1,Ringing
exten => s,n,GotoIf($["${ALLOW_SIP_ANON}"=“yes”]?from-trunk,${DID},1)
exten => s,n,Set(TIMEOUT(absolute)=15)
exten => s,n,Answer
exten => s,n,Wait(2)
exten => s,n,Playback(ss-noservice)
exten => s,n,Playtones(congestion)
exten => s,n,Congestion(5)
exten => h,1,NoOp(Hangup)
exten => i,1,NoOp(Invalid)
exten => t,1,NoOp(Timeout)

[from-internal]
; applications are now mostly all found in from-internal-additional in _custom.conf
include => parkedcalls
include => from-internal-custom
;allow phones to dial other extensions
include => ext-fax
;allow phones to access generated contexts
;
; MODIFIED (PL)
;
; Currently the include for findmefollow is being auto-generated before ext-local which is the desired behavior.
; However, I haven’t been able to do anything that I know of to force this. We need to determine if it should
; be hardcoded into here to make sure it doesn’t change with some configuration. For now I will leave it out
; until we can discuss this.
;
include => from-internal-additional
include => ext-local-confirm
; This causes grief with ‘#’ transfers, commenting out for the moment.
; include => bad-number
exten => s,1,Macro(hangupcall)
exten => h,1,Macro(hangupcall)

;------------------------------------------------------------------------
; [bad-number]
;------------------------------------------------------------------------
; This is where all calls go that don’t have any other destination provided
;
;------------------------------------------------------------------------
[bad-number]
exten => _X.,1,Wait(1)
exten => _X.,n,Playback(silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer)
exten => _X.,n,Wait(1)
exten => _X.,n,Congestion(20)
exten => _X.,n,Hangup()

exten => _.,1,Wait(1)
exten => _
.,n,Playback(silence/1&feature-not-avail-line&silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer)
exten => _.,n,Wait(1)
exten => _
.,n,Congestion(20)
exten => _*.,n,Hangup()
;------------------------------------------------------------------------

[from-zaptel]
exten => _X.,1,Set(DID=${EXTEN})
exten => _X.,n,Goto(s,1)
exten => s,1,NoOp(Entering from-zaptel with DID == ${DID})
; Some trunks require a RINGING be sent before an Answer.
exten => s,n,Ringing()
; If ($did == “”) { $did = “s”; }
exten => s,n,Set(DID=${IF($["${DID}"= “”]?s:${DID})})
exten => s,n,NoOp(DID is now ${DID})
exten => s,n,GotoIf($["${CHANNEL:0:3}"=“Zap”]?zapok:notzap)
exten => s,n(notzap),Goto(from-pstn,${DID},1)
; If there’s no ext-did,s,1, that means there’s not a no did/no cid route. Hangup.
exten => s,n,Macro(hangup)
exten => s,n(zapok),NoOp(Is a Zaptel Channel)
exten => s,n,Set(CHAN=${CHANNEL:4})
exten => s,n,Set(CHAN=${CUT(CHAN,-,1)})
exten => s,n,Macro(from-zaptel-${CHAN},${DID},1)
; If nothing there, then treat it as a DID
exten => s,n,NoOp(Returned from Macro from-zaptel-${CHAN})
exten => s,n,Goto(from-pstn,${DID},1)
exten => fax,1,Goto(ext-fax,in_fax,1)

; ##########################################
; ## Ring Groups with Confirmation macros ##
; ##########################################
; Used by followme and ringgroups

;------------------------------------------------------------------------
; [macro-dial-confirm]
;------------------------------------------------------------------------
; This has now been incorporated into dialparties. It still only works with ringall
; and ringall-prim strategies. Have not investigated why it doesn’t work with
; hunt and memory hunt.
;
;------------------------------------------------------------------------
[macro-dial-confirm]
; This was written to make it easy to use macro-dial-confirm instead of macro-dial in generated dialplans.
; This takes the same paramaters, with an additional paramater of the ring group Number
; ARG1 is the timeout
; ARG2 is the DIAL_OPTIONS
; ARG3 is a list of xtns to call - 203-222-240-123123123#-211
; ARG4 is the ring group number

; This sets a unique value to indicate that the channel is ringing. This is used for warning slow
; users that the call has already been picked up.
;
exten => s,1,Set(DB(RG/${ARG4}/${CHANNEL})=RINGING)

; We need to keep that channel variable, because it’ll change when we do this dial, so set it to
; fallthrough to every sibling.
;
exten => s,n,Set(__UNIQCHAN=${CHANNEL})

; The calling ringgroup should have set RingGroupMethod appropriately. We need to set two
; additional parameters:
;
; USE_CONFIRMATION, RINGGROUP_INDEX
;
; Thse are passed to inform dialparties to place external calls through the [grps] context
;
exten => s,n,Set(USE_CONFIRMATION=TRUE)
exten => s,n,Set(RINGGROUP_INDEX=${ARG4})
exten => s,n,Set(ARG4=) ; otherwise it gets passed to dialparties.agi which processes it (prob bug)

exten => s,n,Macro(dial,${ARG1},${ARG2},${ARG3})

; delete the variable, if we are here, we are done trying to dial and it may have been left around
;
exten => s,n,DBDel(RG/${RINGGROUP_INDEX}/${CHANNEL})
exten => s,n,Set(USE_CONFIRMATION=)
exten => s,n,Set(RINGGROUP_INDEX=)
;------------------------------------------------------------------------

;------------------------------------------------------------------------
; [macro-auto-confirm]
;------------------------------------------------------------------------
; This macro is called from ext-local-confirm to auto-confirm a call so that other extensions
; are aware that the call has been answered.
;
;------------------------------------------------------------------------
[macro-auto-confirm]
exten => s,1,Set(__MACRO_RESULT=)
exten => s,n,DBDel(${BLKVM_OVERRIDE})
exten => s,n,DBDel(RG/${ARG1}/${UNIQCHAN})

;------------------------------------------------------------------------
; [macro-auto-blkvm]
;------------------------------------------------------------------------
; This macro is called for any extension dialed form a queue, ringgroup
; or followme, so that the answering extension can clear the voicemail block
; override allow subsequent transfers to properly operate.
;
;------------------------------------------------------------------------
[macro-auto-blkvm]
exten => s,1,Set(__MACRO_RESULT=)
exten => s,n,DBDel(${BLKVM_OVERRIDE})

;------------------------------------------------------------------------
; [ext-local-confirm]
;------------------------------------------------------------------------
; If call confirm is being used in a ringgroup, then calls that do not require confirmation are sent
; to this extension instead of straight to the device.
;
; The sole purpose of sending them here is to make sure we run Macro(auto-confirm) if this
; extension answers the line. This takes care of clearing the database key that is used to inform
; other potential late comers that the extension has been answered by someone else.
;
;------------------------------------------------------------------------
[ext-local-confirm]
exten => _LC-.,1,Noop(IN ext-local-confirm with - RT: ${RT}, RG_IDX: ${RG_IDX})
exten => _LC-.,n,dial(${DB(DEVICE/${EXTEN:3}/dial)},${RT},M(auto-confirm^${RG_IDX})${DIAL_OPTIONS})

;------------------------------------------------------------------------
; [macro-confirm]
;------------------------------------------------------------------------
; CONTEXT: macro-confirm
; PURPOSE: added default message if none supplied
;
; Follom-Me and Ringgroups provide an option to supply a message to be
; played as part of the confirmation. These changes have added a default
; message if none is supplied.
;
;------------------------------------------------------------------------
[macro-confirm]
exten => s,1,Set(LOOPCOUNT=0)
exten => s,n,Noop(CALLCONFIRMCID: ${CALLCONFIRMCID})

; We set ABORT rather than CONTINUE, as we want the server to forget about this channel
; if it’s declined, hung up, or timed out. We don’t want it to continue on to the next
; step in the dialplan, which could be anything!
exten => s,n,Set(__MACRO_RESULT=ABORT)

; ARG1 is the announcement to play to tell the user that they’ve got a call they need
; to confirm. Something along the lines of 'You have an incoming call. Press 1 to accept, 9 to reject’
exten => s,n,Set(MSG1=${IF($[“foo${ARG1}” != “foo”]?${ARG1}:“incoming-call-1-accept-2-decline”)})
exten => s,n(start),Read(INPUT|${MSG1}|1||1|5)

; So. We’ve now read something, or nothing. We should check to make sure that the call hasn’t
; already been answered by someone else. If it has, send this call to toolate
exten => s,n,GotoIf(${DB_EXISTS(RG/${ARG3}/${UNIQCHAN})}?check:toolate)

; We passed that test, so it means the call hasn’t been answered. Has this user pushed 1? If so,
; then go to OK.
exten => s,n(check),GotoIf($["${INPUT}"=“1”]?ok)

; If they’ve pushed 9, then they definately don’t want the call. Just pretend there was no response
; and go to noanswer (or 2 since that will be default for asterisk)
exten => s,n,GotoIf($["${INPUT}"=“9”]?noanswer)
exten => s,n,GotoIf($["${INPUT}"=“2”]?noanswer)
exten => s,n,GotoIf($["${INPUT}"=“3”]?playcid)

; Increment LOOPCOUNT, and check to make sure we haven’t played it 5 times by now. We assume that
; the person is able to push ‘1’ in a reasonably short time.
exten => s,n,Set(LOOPCOUNT=$[ ${LOOPCOUNT} + 1 ])
exten => s,n,GotoIf($[ ${LOOPCOUNT} < 5 ]?start)

; If we’re here, that means we’ve played it MORE than 5 times. Set __MACRO_RESULT=ABORT, well, just
; coz, and goto fin, which is the last line, meaning it returns to the previous Dial, and pretends as
; if nothing has happened.
exten => s,n(noanswer),Set(__MACRO_RESULT=ABORT)
exten => s,n,Goto(fin)

; Test play callerid
;
exten => s,n(playcid),Noop(Playing CID: ${CALLCONFIRMCID})
exten => s,n,SayDigits(${CALLCONFIRMCID})
exten => s,n,Goto(start)

; If we’re here, it’s because the call was already accepted by someone else.
exten => s,n(toolate),Set(MSG2=${IF($[“foo${ARG2}” != “foo”]?${ARG2}:“incoming-call-no-longer-avail”)})
exten => s,n,Playback(${MSG2})
exten => s,n,Goto(noanswer)

; If we made it here, it’s because the call WAS accepted, AND it’s still ringing. We delete the
; database entry (so that the DB_EXISTS line above will trigger a ‘toolate’ jump), and set the
; MACRO_RESULT variable to NOTHING. This is the magic string that joins both legs of the call together
exten => s,n(ok),DBDel(RG/${ARG3}/${UNIQCHAN})
exten => s,n,DBDel(${BLKVM_OVERRIDE})
exten => s,n,Set(__MACRO_RESULT=)

; The end.
exten => s,n(fin),NoOp(Finished)
exten => h,1,Noop(Hangup Extension in macro-confirm)
exten => h,n,Macro(hangupcall)

;------------------------------------------------------------------------

; ############################################################################
; Extension Contexts [ext]
; ############################################################################

[ext-fax]
exten => s,1,Answer
exten => s,2,Goto(in_fax,1)
exten => in_fax,1,StopPlayTones
exten => in_fax,2,GotoIf($["${FAX_RX}" = “system”]?3:analog_fax,1)
exten => in_fax,3,Macro(faxreceive)
exten => in_fax,4,Hangup
exten => analog_fax,1,GotoIf($["${FAX_RX}" = “disabled”]?4:2) ;if fax is disabled, just hang up
exten => analog_fax,2,Set(DIAL=${DB(DEVICE/${FAX_RX}/dial)});
exten => analog_fax,3,Dial(${DIAL},20,d)
exten => analog_fax,4,Hangup
;exten => out_fax,1,wait(7)
exten => out_fax,1,txfax(${TXFAX_NAME}|caller)
exten => out_fax,2,Hangup
exten => h,1,system(/var/lib/asterisk/bin/fax-process.pl --to ${EMAILADDR} --from ${FAX_RX_FROM} --subject “Fax from ${URIENCODE(${CALLERID(number)})} ${URIENCODE(${CALLERID(name)})}” --attachment fax_${URIENCODE(${CALLERID(number)})}.pdf --type application/pdf --file ${FAXFILE});
exten => h,2,Hangup()

;this is where parked calls go if they time-out. Should probably re-ring
[default]
include => ext-local
exten => s,1,Playback(vm-goodbye)
exten => s,2,Macro(hangupcall)

sip.cnf

; Note: If your SIP devices are behind a NAT and your Asterisk
; server isn’t, try adding “nat=1” to each peer definition to
; solve translation problems.

[general]

bindport = 5060 ; Port to bind to (SIP is 5060)
bindaddr = 0.0.0.0 ; Address to bind to (all addresses on machine)
disallow=all
allow=ulaw
allow=alaw
; If you need to answer unauthenticated calls, you should change this
; next line to ‘from-trunk’, rather than ‘from-sip-external’.
; You’ll know this is happening if when you call in you get a message
; saying "The number you have dialed is not in service. Please check the
; number and try again."
context = from-sip-external ; Send unknown SIP callers to this context
callerid = Unknown
tos=0x68

; #, in this configuration file, is NOT A COMMENT. This is exactly
; how it should be.
#include sip_nat.conf
#include sip_registrations_custom.conf
#include sip_registrations.conf
#include sip_custom.conf
#include sip_additional.conf