I have a home office with one Yealink phone that has two accounts, one on each of two remote PBX systems. They worked fine until the home office gateway was replaced with a new Xfinity gateway. Now, Account 2 works as usual but Account 1 will not register. Nothing has changed except the home gateway. Xfinity has been no help.
Here’s a tcpdump and it seems to show the connections are getting to the PBX. Also, output from grep “Added contact” /var/log/asterisk/full*
The extension that won’t register is 204.
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[root@pbx ~]# tcpdump |grep 174.63.28.XXX
tcpdump: verbose output suppressed, use -v or -vv for full protocol decode
listening on eth0, link-type EN10MB (Ethernet), capture size 262144 bytes
15:32:12.700463 IP c-174-63-28-155.hsd1.ma.comcast.net.na-localise > pbx.f1-systems.com.sip: SIP: REGISTER sip:75.148.40.XXX:5060 SIP/2.0
15:32:16.731320 IP c-174-63-28-155.hsd1.ma.comcast.net.na-localise > pbx.f1-systems.com.sip: SIP: REGISTER sip:75.148.XX.XXX:5060 SIP/2.0
15:32:20.765507 IP c-174-63-28-155.hsd1.ma.comcast.net.na-localise > pbx.f1-systems.com.sip: SIP: REGISTER sip:75.148.XX.XXX:5060 SIP/2.0
15:32:24.791705 IP c-174-63-28-155.hsd1.ma.comcast.net.na-localise > pbx.f1-systems.com.sip: SIP: REGISTER sip:75.148.XX.XXX:5060 SIP/2.0
15:32:55.054599 IP c-174-63-28-155.hsd1.ma.comcast.net.na-localise > pbx.f1-systems.com.sip: SIP: REGISTER sip:75.148.XX.XXX:5060 SIP/2.0
15:32:55.569228 IP c-174-63-28-155.hsd1.ma.comcast.net.na-localise > pbx.f1-systems.com.sip: SIP: REGISTER sip:75.148.XX.XXX:5060 SIP/2.0
15:32:56.593877 IP c-174-63-28-155.hsd1.ma.comcast.net.na-localise > pbx.f1-systems.com.sip: SIP: REGISTER sip:75.148.XX.XXX:5060 SIP/2.0
15:32:58.622970 IP c-174-63-28-155.hsd1.ma.comcast.net.na-localise > pbx.f1-systems.com.sip: SIP: REGISTER sip:75.148.XX.XXX:5060 SIP/2.0
15:33:02.651634 IP c-174-63-28-155.hsd1.ma.comcast.net.na-localise > pbx.f1-systems.com.sip: SIP: REGISTER sip:75.148.XX.XXX:5060 SIP/2.0
15:33:06.681960 IP c-174-63-28-155.hsd1.ma.comcast.net.na-localise > pbx.f1-systems.com.sip: SIP: REGISTER sip:75.148.XX.XXX:5060 SIP/2.0
15:33:10.713395 IP c-174-63-28-155.hsd1.ma.comcast.net.na-localise > pbx.f1-systems.com.sip: SIP: REGISTER sip:75.148.XX.XXX:5060 SIP/2.0
15:33:14.744673 IP c-174-63-28-155.hsd1.ma.comcast.net.na-localise > pbx.f1-systems.com.sip: SIP: REGISTER sip:75.148.XX.XXX:5060 SIP/2.0
15:33:18.774781 IP c-174-63-28-155.hsd1.ma.comcast.net.na-localise > pbx.f1-systems.com.sip: SIP: REGISTER sip:75.148.XX.XXX:5060 SIP/2.0
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[root@pbx ~]# grep “Added contact” /var/log/asterisk/full* ****
/var/log/asterisk/full.0:[2023-03-31 04:04:51] VERBOSE[19059] res_pjsip_registrar.c: Added contact ‘sip:[email protected]. 94:10053’ to AOR ‘301’ with expiration of 3600 seconds
/var/log/asterisk/full.0:[2023-03-31 04:08:01] VERBOSE[10079] res_pjsip_registrar.c: Added contact ‘sip:[email protected]. 94:10053’ to AOR ‘206’ with expiration of 3600 seconds
/var/log/asterisk/full.0:[2023-03-31 04:17:34] VERBOSE[10079] res_pjsip_registrar.c: Added contact ‘sip:[email protected] 8:5062’ to AOR ‘206’ with expiration of 3600 seconds
/var/log/asterisk/full-20230530:[2023-05-29 20:51:47] VERBOSE[5555] res_pjsip_registrar.c: Added contact ‘sip:[email protected] 6.10.89:5062;x-ast-orig-host=192.168.10.145:5062’ to AOR ‘204’ with expiration of 3600 seconds
/var/log/asterisk/full-20230605:[2023-06-04 16:16:47] VERBOSE[5555] res_pjsip_registrar.c: Added contact ‘sip:[email protected] 6.10.89:5062;x-ast-orig-host=192.168.10.145:5062’ to AOR ‘204’ with expiration of 3600 seconds