New Sangoma P330 unable to connect to PBX directly must be provisioned by FreePBX?

Sangoma Hardware Phones
1

I have a new P330 that will not pass the “Choose Sangoma Configuration Server” screen. I can choose an option to boot without config, I can then config an extension thta will work. But after that upon reboot it stops working again. I just want to configure it manually.

2

Use the EPM module of freePBX to configure the phone. It’s free…

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3

While I agree this would be a good solution is it the only solution? I do need set this up but just wanted a desk phone that worked in the meantime. If it’s locked this way I am not sure that I have any intention of keeping it. We have a ton of phones that are non Sangoma devices on our network and when I am ready to manage them all from EPM I will purchase the 15 licenses needed to accomplish this and go thru the setup etc. Until then I would like to know if its possible to just put the details into this phone and operate it as a standalone device. I had amazing luck years ago with the S series of phones and assumed (yes I know the old saying) :smiley: that we could manage it the same way by programming in the user details and calling it a day.

4

Again…you dont need an EPM license for a Sangoma phone…it’s free.

5

Why on earth would you bother? You’ve spent more time messing around trying to configure a phone manually than it would have taken to just provision via EPM

6

So if I understand correctly by the lack of responses that may lead to a manual program that the device is only compatible with automated processes.

I have it boxed up and will return it.

Thank you anyway though.

7

It’s a Sangoma commercial product that has free support. If you want a definitive answer you are better raising a ticket with Sangoma. Everyone else on the forum is just wondering why you seem to make life harder for yourself!

It’s like you’ve bought a brand new car that comes with a key but are determined to start it by hotwiring it! There is literally no point.

8

Whether it’s EPM or not, the phones are driven by their configuration files. The details regarding that can be found here:
https://wiki.sangoma.com/display/PHON/Provisioning
and, for the 4_13 series of firmware here:
https://wiki.sangoma.com/pages/viewpage.action?pageId=255852629

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9

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