Never Override CallerID problem

General Help
1

Hello,

I try to customize the outbound caller ID I use.

I have set up caller IDs in my extentions but I want a specific trunk to use another caller id (one for all extensions). So I filled in the Never Override CallerID option with the number I want to use…but still it uses the caller ID of the extention.

How can I fix that ?

Thank you…

2

I was doing some experimentation last week and discovered the exact same thing - I just chalked it up to expected behavior at the time (extension rule overrides trunk rule) but now that I think more about it, it probably shouldn’t be that way. Look in the left hand column on this page and go to Development Site | Report Bug and fill in a bug report, if you think this is not the way it should be operating.

(In my case, I actually looked at the CLI and saw the CID get set to the trunk-specified value, and then about two or three lines later get reset to the extension value. Since I was doing something a bit unorthodox, I wasn’t willing to call it a bug right at that moment in time, and then forgot about it).

3

Thanks for your answer, I’ve reported the bug.

4

It is the way it should be. The label is probably a bit mis-leading but the tool tip should clarify what the feature does and why. You desired feature does not exist although there is probably a feature request amongst the many (but if not, you are welcome to add it).

5

for your answer… I didn’t understood that way…

6

I’m brand new at this and not sure if I am answering your question or not. I tried to set a specific outbound CID for all my calls the same way that you did and it didn’t work. I was told to do it this way and it did work

I went into FreePBX and selected

tools>config edit>agi-conf1

then scrolled down til I found these 2 lines

; enable the setup of the callerID number before the outbound is made, by default the user callerID value will be use
auto_setcallerid = YES
(make sure that is YES)

; If auto_setcallerid is enabled, the value of force_callerid will be set as CallerID
force_callerid = **********
(replace the * with the outbound CID you want)

“Never Override CallerID” is still checked in the trunks setting and I also have the same number in the “Outbound Caller ID” field (Trunks) as I do in the agi-config1 I listed above.

It now passes the CID I want to the called party.
Hope this helps

7

Indeed it works very well…but it passes the same CID to all the trunks. What I wanted to do is to set a °always use this CID when use this particular°… I now what I’d like to do is somehow complicated but…

Thanks again, this might helps others more than me :wink: