Is there any way I can nag my staff to actually listen to the voicemails which come in? At the moment we have about five Digium phones scattered about the warehouse. Voicemails from the general public land on only one of them. Staff seem to love to ignore the flashing red light. I’d love to either:-
Send a message to popup on the Zulu desktop client that a voicemail has been left
Trigger a call file every five mins or so to play an announcement “unlistened to voicemail!”
Forward the message to all the other Digium phones BUT (think this bit is impossible) if one of them listens to the message, mark it as read/delete it on the others too
Some other way of accessing a shared voicemail box from all the phones from the hard buttons on the Digium handset (don’t think this is possible)
in addition to what @comtech mentioned, You can set up a virtual extension with voicemail setup for it. I assume you have a ring group set up. When the ring group is not answered, you can have the virtual extension voicemail box as the “Destination if no answer.”
Then on all the extensions, you can setup a BLF for that voicemail box which can make the BLF flash when there is a voicemail…
You can also forward copies of the voicemail message to email accounts if you have the server setup properly,