Music on Hold Stream stops playing randomly

FreePBX Applications / Modules
1

Music on Hold Stream stops playing randomly. It used to happen once in a while. On the latest updates it seems to be happening every couple of days.

Running command: fwconsole reload Seems to fix the issue. However it would be nice to know what we can do to prevent the end user complaints once and for all?

Our stream command is:

/usr/bin/mpg123 -q -r 8000 -f 8192 --mono -s http://streamurl:8000/stream

I see the wiki page has a slightly different swithes. I don’t see any definitions for the different switches?
https://wiki.freepbx.org/display/FPG/Music+on+Hold+User+Guide

Application example:
/usr/bin/mpg123 -q -s --mono -r 8000 -f 8192 -b 1024 http://urlofyourlivestream/

As Hans stated on the wiki comment:
It would be very beneficial to have more elaboration on the streaming statement format. Each of the groups of information should have a statement of reason for inclusion and range of effect or options to choose from. The http: statement would be great if it included some description and examples that come from the real world. One item missing is the port number of the protocol stream.

2

The only material difference is -b 1024, which sets the output buffer size (however, I suspect that is only relevant when going directly to a device).

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We’ve had another customer that had the same complaint, music on hold stops playing but they are still in queue. I ran module and system updates but haven’t heard if that fixed the problem or not. They had music files loaded on the pbx, so it wasn’t a streaming problem.

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This is happening at least once a week…

5

Did you figure anything out on this? I’m having the same problem with one high volume call center. Try this Providing Great Debug - Support Services - Documentation
I still haven’t figured out what’s going on.

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