Music on hold OFF

FreePBX Tips and Tricks
1

Hi,

how can I turn off the MoH completely?

I disabled it from the user extension, from the incoming route and from the queue and I still hear the MoH.

Thanks

2

If nothing else, delete (or move) the music on hold mp3s.

3

Go to the inbound routes and trunks and select music on hold to off.

4

Excuse me, I have problem with the hold on music. In fact I can hear this inserting directly the desired file in GSM format into the directory /var/lib/asterisk/mohmp3. My problem is that mp3 and wav file are not accepted. This is something strange, because into the graphical interface there is a MUSIC HOLD ON section where there is written:

“Upload a .wav or .mp3 file:”

but uploading a file in the corrected format, nothing happens. If your music hold on works, please, help me!!!

Thanks so much for your help!!!

Roberto

5

Roberto,

Please do not hyjack a existing thread. While your issue is about MOH you inserted into the middle, and your issue has nothing to do with the main threads topic.

Please post as a new thread.

You have provided no info so we don’t know what versions of anything you are asking for, or possibly who’d distro. So also take a look at: http://www.freepbx.org/forum/freepbx/installation/so-you-have-a-problem-and-want-help