Recently when calling my office and being put on hold I got music that isn’t in our system. When I got back to the office I looked at the settings and everything is fine. But the music I was hearing on hold isn’t in any of our MOH recordings. I called my cell phone from the office and put myself on…

Thanks. I already have it set on the inbound routes and the outbound routes. However in looking just now I did find an outbound route that’s still set to “default” so it appears I missed one. And this route is the route I was using for my testing so this makes 100% sense. This was the missing piec…

Music on hold isn't our music on hold

General Help

david55 (david55) October 18, 2022, 3:27pm 13