With the Freepbx graphic interface I desire to set the hold on music. It’s writen:
“Upload a .wav or .mp3 file:”
so I upload a mp3 or wav file but using my internal numbers or doing an incoming or an outgoing call, if one caller is holding, no music plays.
I saw that only a GSM format is good, but I can upload these files by inserting these “by hand” and not using the graphic interface. In this way, hold on music play.
Why? I don’t understand this behaviour.
Any ideas?
Thanks so much for your help.
Roberto