We have a receptionist that needs to answer calls for various businesses in the building. Each business has it’s own DID which we provide. Ideally what we would like is to have each DID assigned to a labeled key on the receptionist phone so that she would know which business the incoming call is intended for and how to answer it. (e.g. Line 1 is for Business_A which lights up when call comes in, “Hello this is Business_A how can I help you? Let me ring that person for you”)
I think this should be simple but am having trouble finding a way to do it. Any thoughts?