I’m having setup multi language IVR with custom sound language.
Here is my setup.
- There is 2 IVR menu with different languages
- When call received IVR tells caller choose your language
- After choosing language, I was not able to change system announcements like call waiting time, call line number in queue. So my problem is that other menu language doing custom language sound but when there is system announcements as explained above are announced in English still.
How I can change system language announcements according to the chosen language
Really appreciate your help.