MOH SIP Trunk, three beeps

General Help
1

Hi all,

Sorry if this has been posted before, i tried a search and found nothing that solves my issues

We currently have a cisco UC520 runnig call manager express. We now need an IVR system to and feel that asterisk is the answer. I currently have calls comming into the asterisk server to a IVR prompt with menue options. Based on the caller input, they are being directed to an extension on the UC520. My call flow is like this.

{Provider} – Sip Trunk – {asterisk} – IVR menue – Sip trunk – {UC520}.

When i progam one of the menu option on the IVR for terminate call / place on hold, i hear the music.

When i press a menue option to route my call over to the UC520 i get three beeps when being placed on hold.

Any idea? My sip configs below.

[inbound-sip-provider]
type=user&peer
secret=removed
insecure=very
host=removed
fromdomain=removed
context=from-pstn
canreinvite=no
disallow=all&all
allow=ulaw&ulaw&alaw
dtmfmode=inband

[outbound-sip-uc50]
host=192.168.10.1
type=friend
disallow=all
allow=ulaw&alaw
nat=no
canreinvite=yes
qualify=yes

asterisk log shows

[2013-03-24 17:21:17] VERBOSE[17276] netsock2.c: == Using SIP RTP TOS bits 184
[2013-03-24 17:21:17] VERBOSE[17276] netsock2.c: == Using SIP RTP CoS mark 5
[2013-03-24 17:21:17] VERBOSE[17276] app_dial.c: – Called SIP/215@UC520
[2013-03-24 17:21:17] VERBOSE[17276] app_dial.c: – SIP/UC520-0000006f is ringing
[2013-03-24 17:21:18] VERBOSE[17276] app_dial.c: – SIP/UC520-0000006f answered SIP/provider-0000006e
[2013-03-24 17:21:34] VERBOSE[17276] pbx.c: == Spawn extension (ext-trunk, tcustom, 10) exited non-zero on ‘SIP/provider-0000006e’

2

FreePBX will never give you “three beeps” thus it is outside FreePBX. Reconfigure your Call Manager.

3

Hi!

The call manager is currently set for no MOH for the phones. Can you provide an idea where too look? So i call internally, or place a call form the Cisco VOIP phone to my cell phone and place the call on hold… I hear nothing (silence).

4

I was familiar with your platform, not so much anymore, but in general you will either need to choose FreePBX or the Cisco Call manager to manage your phones, apparently you choose the Cisco system, so surely you will need to configure that to your liking. Hand off all calls to your FreePBX system and maybe we can help. . .