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MoH in inbound route with cid superfecta

moh
Tags: #<Tag:0x00007fcd2a78ef20>

(Philippe Stroobant) #1

Hello,
I am using freepbx14
I create a inbound route that answer the call and perform cid superfecta task that take a wild. Then call is send to a ring groupe that use the same MOH config.
I expected that music on hold will be played while superfecta is running but unfortunately the music start when the call is transferred to the ring group.
is someone experienced that , is it normal or should be set as a issue.

best regards
Philippe


(Dave Burgess) #2

CID Superfecta usually takes less than a second. You probably need to look at your Superfecta setup and see what is taking too long.