Module renewals

Commercial Modules
1

I’m on FreePBX 15 and some of my modules expired. (FaxPro, Endpoint Manager, etc.)
I renewed them from the Sangoma Portal instead of through Module Admin in FreePBX.

So, my order went through but how do I update my FreePBX so it knows it’s been renewed? If I log in to my Sangoma Portal and view the order I can expand “deployment information” but not sure what I need to do with that.

2

From prior posts it seems they process renewals at midnight. I don’t know which timezone.

3

I did the renewal on Friday so it’s already been three days.

4

If you have followed the steps at
https://wiki.freepbx.org/display/FPG/Installing+Purchased+Commercial+Modules#InstallingPurchasedCommercialModules-HowToUpdatetheLicenseFileofthePBX

You may wish to contact support

5

I think I see the problem. It looks like the renewal went to an older FreePBX deployment. ID

6

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