Module renewals

I’m on FreePBX 15 and some of my modules expired. (FaxPro, Endpoint Manager, etc.)
I renewed them from the Sangoma Portal instead of through Module Admin in FreePBX.

So, my order went through but how do I update my FreePBX so it knows it’s been renewed? If I log in to my Sangoma Portal and view the order I can expand “deployment information” but not sure what I need to do with that.

From prior posts it seems they process renewals at midnight. I don’t know which timezone.

I did the renewal on Friday so it’s already been three days.

If you have followed the steps at

You may wish to contact support

I think I see the problem. It looks like the renewal went to an older FreePBX deployment. ID

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.