Missing commcercial modules in 16? faxpro, conferencespro, etc

Hey all

I just did a clean install and then restored from backup. I’m using the original deployment ID and have active licenses that are showing up (including for updates) for faxpro and conferencespro, but these modules don’t seem to exist anymore?

E.g.

# fwconsole ma listonline | grep pro
| pagingpro           |            | Not Installed (Available online: 16.0.7)     | Commercial  |
| parkpro             | 16.0.2     | Enabled and up to date                       | Commercial  |
| pinsetspro          |            | Not Installed (Available online: 16.0.4)     | Commercial  |
# fwconsole ma downloadinstall faxpro
No repos specified, using: [commercial,standard,extended,unsupported] from last GUI settings

Downloading module 'faxpro'
The following error(s) occured:
 - Retrieved Module XML Was Empty

Do these modules still exist?

Thanks.

Please confirm that your MODULE_REPO is pointing to right server. Execute following command from the PBX Linux terminal to check your repo server url.

# fwconsole setting MODULE_REPO
Setting of "MODULE_REPO" is (text)[https://mirror.freepbx.org]

Hey, @kgupta, thanks for your help. That is indeed what I have.

# fwconsole setting MODULE_REPO
Setting of "MODULE_REPO" is (text)[https://mirror.freepbx.org]

Hi @Kinslayer whats the output of cat /etc/sangoma/pbx-brand and cat /etc/sangoma/pbx-version command? thanks

# cat /etc/sangoma/pbx-brand 
FreePBXDistro# cat /etc/sangoma/pbx-version
12.7.8-2112-4.sng7

This is a fresh install from the Digital Ocean FreePBX image, and then upgrading modules and restoring from a prior installation (with the deployment id moved across).

For reference, here is the full output of:

fwconsole ma listonline
No repos specified, using: [commercial,standard,extended,unsupported] from last GUI settings
+---------------------+------------+----------------------------------------------+-------------+
| Module              | Version    | Status                                       | License     |
+---------------------+------------+----------------------------------------------+-------------+
| accountcodepreserve | 16.0.0.1   | Enabled and up to date                       | GPLv2       |
| adv_recovery        |            | Not Installed (Available online: 16.0.32)    | Commercial  |
| amd                 | 16.0.1     | Enabled and up to date                       | GPLv3+      |
| announcement        | 16.0.4     | Enabled and up to date                       | GPLv3+      |
| api                 | 16.0.4.9   | Enabled and up to date                       | AGPLv3+     |
| areminder           |            | Not Installed (Available online: 16.0.11)    | Commercial  |
| arimanager          | 16.0.5     | Enabled and up to date                       | GPLv3+      |
| asterisk-cli        | 16.0.2     | Enabled and up to date                       | GPLv3+      |
| asteriskinfo        | 16.0.5     | Enabled and up to date                       | GPLv3+      |
| backup              | 16.0.50.8  | Enabled and up to date                       | GPLv3+      |
| blacklist           | 16.0.8     | Enabled and up to date                       | GPLv3+      |
| broadcast           |            | Not Installed (Available online: 16.0.8)     | Commercial  |
| builtin             |            | Enabled; Not available online                |             |
| bulkhandler         | 16.0.9     | Enabled and up to date                       | GPLv3+      |
| calendar            | 16.0.6     | Enabled and up to date                       | GPLv3+      |
| callaccounting      |            | Not Installed (Available online: 16.0.3)     | Commercial+ |
| callback            | 16.0.2     | Enabled and up to date                       | GPLv3+      |
| callerid            | 16.0.4     | Enabled and up to date                       | Commercial  |
| callforward         | 16.0.5     | Enabled and up to date                       | AGPLv3+     |
| calllimit           |            | Not Installed (Available online: 16.0.4)     | Commercial  |
| callrecording       | 16.0.10    | Enabled and up to date                       | AGPLv3+     |
| callwaiting         | 16.0.5     | Enabled and up to date                       | GPLv3+      |
| campon              |            | Not Installed (Available online: 13.0.4.1)   | GPLv3+      |
| cdr                 | 16.0.16    | Enabled and up to date                       | GPLv3+      |
| cel                 | 16.0.5     | Enabled and up to date                       | GPLv3+      |
| certman             | 16.0.19    | Enabled and up to date                       | AGPLv3+     |
| cidlookup           | 16.0.5     | Enabled and up to date                       | GPLv3+      |
| conferences         | 16.0.6     | Enabled and up to date                       | GPLv3+      |
| conferencespro      |            | Not Installed (Available online: 16.0.6)     | Commercial  |
| configedit          | 16.0.2     | Enabled and up to date                       | AGPLv3+     |
| contactmanager      | 16.0.17.3  | Enabled and up to date                       | GPLv3+      |
| core                | 16.0.56.28 | Enabled and up to date                       | GPLv3+      |
| cos                 |            | Not Installed (Available online: 16.0.3)     | Commercial  |
| customappsreg       | 16.0.3     | Enabled and up to date                       | GPLv3+      |
| customcontexts      |            | Not Installed (Available online: 13.0.3.2)   | GPLv2+      |
| cxpanel             |            | Not Installed (Available online: 16.0.2)     | GPLv3       |
| dahdiconfig         |            | Not Installed (Available online: 16.0.5)     | GPLv3+      |
| dashboard           | 16.0.8     | Enabled and up to date                       | AGPLv3+     |
| daynight            | 16.0.1     | Enabled and up to date                       | GPLv3+      |
| dictate             | 16.0.1     | Enabled and up to date                       | GPLv3+      |
| directory           | 16.0.1     | Enabled and up to date                       | GPLv3+      |
| disa                | 16.0.1     | Enabled and up to date                       | AGPLv3+     |
| donotdisturb        | 16.0.3     | Enabled and up to date                       | GPLv3+      |
| dynroute            | 15.0.2     | Enabled and up to date                       | GPLv3+      |
| endpoint            |            | Not Installed (Available online: 16.0.59.41) | Commercial  |
| extensionroutes     | 16.0.7     | Enabled and up to date                       | Commercial  |
| extensionsettings   | 16.0.1     | Newer than online version (13.0.4)           | GPLv3+      |
| fax                 | 16.0.4     | Enabled and up to date                       | GPLv3+      |
| faxpro              |            | Not Installed (Available online: 16.0.6)     | Commercial  |
| featurecodeadmin    | 16.0.1     | Enabled and up to date                       | GPLv3+      |
| filestore           | 16.0.10.7  | Enabled and up to date                       | AGPLv3      |
| findmefollow        | 16.0.10    | Enabled and up to date                       | GPLv3+      |
| firewall            | 16.0.42.12 | Enabled and up to date                       | AGPLv3+     |
| framework           | 16.0.10.43 | Enabled and up to date                       | GPLv2+      |
| fw_langpacks        | 16.0.1     | Enabled and up to date                       | GPLv3+      |
| hotelwakeup         | 16.0.1     | Enabled and up to date                       | GPLv2       |
| iaxsettings         | 16.0.1     | Enabled and up to date                       | AGPLv3      |
| infoservices        | 16.0.2     | Enabled and up to date                       | GPLv2+      |
| iotserver           |            | Not Installed (Available online: 16.0.0.4)   | Commercial  |
| irc                 | 16.0.1     | Enabled and up to date                       | GPLv3+      |
| ivr                 | 16.0.3     | Enabled and up to date                       | GPLv3+      |
| languages           | 16.0.1     | Enabled and up to date                       | GPLv3+      |
| logfiles            | 16.0.3     | Enabled and up to date                       | GPLv3+      |
| manager             | 16.0.9     | Enabled and up to date                       | GPLv2+      |
| miscapps            | 16.0.1     | Enabled and up to date                       | GPLv3+      |
| miscdests           | 16.0.1     | Enabled and up to date                       | GPLv3+      |
| music               | 16.0.1     | Enabled and up to date                       | GPLv3+      |
| oembranding         |            | Not Installed (Available online: 16.0.23)    | Commercial  |
| oracle_connector    |            | Not Installed (Available online: 16.0.14)    | Commercial  |
| outroutemsg         | 16.0.1     | Enabled and up to date                       | GPLv3+      |
| paging              | 16.0.8     | Enabled and up to date                       | GPLv3+      |
| pagingpro           |            | Not Installed (Available online: 16.0.7)     | Commercial  |
| parking             | 16.0.2     | Enabled and up to date                       | GPLv3+      |
| parkpro             | 16.0.2     | Enabled and up to date                       | Commercial  |
| pbdirectory         | 2.11.0.6   | Enabled; Not available online                | GPLv3+      |
| phonebook           | 16.0.1     | Enabled and up to date                       | GPLv3+      |
| phpinfo             | 16.0.1     | Enabled and up to date                       | GPLv2+      |
| pinsets             | 16.0.6     | Enabled and up to date                       | GPLv3+      |
| pinsetspro          |            | Not Installed (Available online: 16.0.4)     | Commercial  |
| pm2                 | 16.0.5     | Enabled and up to date                       | AGPLv3+     |
| pms                 |            | Not Installed (Available online: 16.0.14)    | Commercial  |
| presencestate       | 16.0.1     | Enabled and up to date                       | GPLv3+      |
| printextensions     | 16.0.1     | Enabled and up to date                       | GPLv3+      |
| queueprio           | 16.0.2     | Enabled and up to date                       | GPLv3+      |
| queues              | 16.0.14    | Enabled and up to date                       | GPLv2+      |
| queuestats          |            | Not Installed (Available online: 16.0.12)    | Commercial  |
| qxact_reports       |            | Not Installed (Available online: 16.0.6)     | Commercial  |
| recording_report    | 16.0.14    | Enabled and up to date                       | Commercial  |
| recordings          | 16.0.5     | Enabled and up to date                       | GPLv3+      |
| restapi             |            | Not Installed (Available online: 13.0.21.2)  | AGPLv3      |
| restapps            |            | Not Installed (Available online: 16.0.19)    | Commercial  |
| restart             |            | Not Installed (Available online: 13.0.7)     | GPLv3+      |
| ringgroups          | 16.0.7     | Enabled and up to date                       | GPLv3+      |
| sangomaconnect      |            | Not Installed (Available online: 16.0.18.19) | Commercial  |
| sangomacrm          |            | Not Installed (Available online: 16.0.10.11) | Commercial  |
| sangomartapi        |            | Not Installed (Available online: 16.0.15)    | Commercial  |
| setcid              | 16.0.3     | Enabled and up to date                       | GPLv3+      |
| sipsettings         | 16.0.16    | Enabled and up to date                       | AGPLv3+     |
| sipstation          |            | Not Installed (Available online: 16.0.11)    | Commercial  |
| sms                 | 16.0.5     | Enabled and up to date                       | Commercial  |
| soundlang           | 16.0.6     | Enabled and up to date                       | GPLv3+      |
| speeddial           | 2.11.0.4   | Enabled; Not available online                | GPLv3+      |
| superfecta          | 16.0.14    | Enabled and up to date                       | GPLv2+      |
| sysadmin            | 16.0.6     | Enabled and up to date                       | Commercial  |
| timeconditions      | 16.0.8     | Enabled and up to date                       | GPLv3+      |
| tts                 | 16.0.2     | Enabled and up to date                       | GPLv3+      |
| ttsengines          | 16.0.3     | Enabled and up to date                       | AGPLv3      |
| ucp                 | 16.0.16    | Enabled and up to date                       | AGPLv3+     |
| userman             | 16.0.25.30 | Enabled and up to date                       | AGPLv3+     |
| vega                |            | Not Installed (Available online: 16.0.6)     | Commercial+ |
| vmblast             | 16.0.4     | Enabled and up to date                       | GPLv3+      |
| vmnotify            |            | Not Installed (Available online: 16.0.4)     | Commercial  |
| voicemail           | 16.0.29    | Enabled and up to date                       | GPLv3+      |
| voicemail_report    | 16.0.3     | Enabled and up to date                       | Commercial  |
| voipinnovations     |            | Not Installed (Available online: 16.0.13)    | Commercial  |
| vqplus              | 16.0.6     | Enabled and up to date                       | Commercial  |
| weakpasswords       | 16.0.1     | Enabled and up to date                       | GPLv3+      |
| webcallback         |            | Not Installed (Available online: 16.0.3)     | Commercial  |
| webrtc              | 16.0.10    | Enabled and up to date                       | GPLv3+      |
| xmpp                | 16.0.5     | Enabled and up to date                       | AGPLv3      |
| zulu                | 16.0.10    | Enabled and up to date                       | Commercial  |
+---------------------+------------+----------------------------------------------+-------------+

Most modules seem to be there, including the “BUY” button via the GUI. Just not the ones I need :sweat_smile:

Thanks again for the help!

Oh wow, so weird! I just noticed that faxpro and conferencespro are on the list I just pasted above. But I haven’t changed anything on my side! And had executed the exact same command previously and they were missing. Could something have changed on the mirrors repo?

Anyway I just installed both modules so I guess my problem is solved :sweat_smile:

Thanks for all the help!

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