Misc Destination not working

Tried to forward our IVR to redirect to an external number but I’m getting “your call cannot be completed as dialled”. I can dial the number that I used on Misc Destination that I created. I tried adding and removing our outbound dial pattern on the misc destination number but still the same issue. Here are the asterisk logs:

[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:5] Gosub("SIP/15105452225-00000378", "app-blacklist-check,s,1()") in new stack
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:1] GotoIf("SIP/15105452225-00000378", "0?blacklisted") in new stack
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:2] Set("SIP/15105452225-00000378", "CALLED_BLACKLIST=1") in new stack
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:3] Return("SIP/15105452225-00000378", "") in new stack
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:6] Set("SIP/15105452225-00000378", "CDR(did)=18773503300") in new stack
[2019-01-03 18:42:56] VERBOSE[3033][C-000037a7] app_mixmonitor.c: Begin MixMonitor Recording SIP/15105452225-00000378
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:7] GotoIf("SIP/15105452225-00000378", "0?") in new stack
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:8] ExecIf("SIP/15105452225-00000378", "1 ?Set(CALLERID(name)=15105452225)") in new stack
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:9] Set("SIP/15105452225-00000378", "__MOHCLASS=") in new stack
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:10] Set("SIP/15105452225-00000378", "__REVERSAL_REJECT=FALSE") in new stack
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:11] GotoIf("SIP/15105452225-00000378", "1?post-reverse-charge") in new stack
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx_builtins.c: Goto (from-pstn,18773503300,13)
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:13] NoOp("SIP/15105452225-00000378", "") in new stack
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:14] Set("SIP/15105452225-00000378", "__CALLINGNAMEPRES_SV=allowed_not_screened") in new stack
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:15] Set("SIP/15105452225-00000378", "__CALLINGNUMPRES_SV=allowed_not_screened") in new stack
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:16] Set("SIP/15105452225-00000378", "CALLERID(name-pres)=allowed_not_screened") in new stack
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:17] Set("SIP/15105452225-00000378", "CALLERID(num-pres)=allowed_not_screened") in new stack
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:18] NoOp("SIP/15105452225-00000378", "CallerID Entry Point") in new stack
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:19] Goto("SIP/15105452225-00000378", "ivr-4,s,1") in new stack
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx_builtins.c: Goto (ivr-4,s,1)
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:1] Set("SIP/15105452225-00000378", "TIMEOUT_LOOPCOUNT=0") in new stack
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:2] Set("SIP/15105452225-00000378", "INVALID_LOOPCOUNT=0") in new stack
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:3] Set("SIP/15105452225-00000378", "_IVR_CONTEXT_ivr-4=") in new stack
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:4] Set("SIP/15105452225-00000378", "_IVR_CONTEXT=ivr-4") in new stack
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:5] Set("SIP/15105452225-00000378", "__IVR_RETVM=") in new stack
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:6] GotoIf("SIP/15105452225-00000378", "0?skip") in new stack
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:7] Answer("SIP/15105452225-00000378", "") in new stack
[2019-01-03 18:42:56] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:8] Wait("SIP/15105452225-00000378", "1") in new stack
[2019-01-03 18:42:56] VERBOSE[3029][C-000037a6] app_dial.c: SIP/Anveo-00000377 is making progress passing it to SIP/125-00000376
[2019-01-03 18:42:56] VERBOSE[3029][C-000037a6] app_dial.c: SIP/Anveo-00000377 answered SIP/125-00000376
[2019-01-03 18:42:56] VERBOSE[3034][C-000037a6] bridge_channel.c: Channel SIP/Anveo-00000377 joined 'simple_bridge' basic-bridge <128a671a-05bf-4ed9-b389-d6b4805cf054>
[2019-01-03 18:42:56] VERBOSE[3029][C-000037a6] bridge_channel.c: Channel SIP/125-00000376 joined 'simple_bridge' basic-bridge <128a671a-05bf-4ed9-b389-d6b4805cf054>
[2019-01-03 18:42:57] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:9] Set("SIP/15105452225-00000378", "IVR_MSG=custom/greeting-script") in new stack
[2019-01-03 18:42:57] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:10] Set("SIP/15105452225-00000378", "TIMEOUT(digit)=3") in new stack
[2019-01-03 18:42:57] VERBOSE[3032][C-000037a7] func_timeout.c: Digit timeout set to 3.000
[2019-01-03 18:42:57] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:11] ExecIf("SIP/15105452225-00000378", "1?Background(custom/greeting-script)") in new stack
[2019-01-03 18:42:57] VERBOSE[3032][C-000037a7] file.c: <SIP/15105452225-00000378> Playing 'custom/greeting-script.slin' (language 'en')
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:1] Set("SIP/15105452225-00000378", "__ivrreturn=0") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:2] Goto("SIP/15105452225-00000378", "ext-miscdests,1,1") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx_builtins.c: Goto (ext-miscdests,1,1)
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:1] NoOp("SIP/15105452225-00000378", "MiscDest: D") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:2] Goto("SIP/15105452225-00000378", "from-internal,918773503300,1") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx_builtins.c: Goto (from-internal,918773503300,1)
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:1] Macro("SIP/15105452225-00000378", "user-callerid,LIMIT,EXTERNAL,") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:1] Set("SIP/15105452225-00000378", "TOUCH_MONITOR=1546540976.6634") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:2] Set("SIP/15105452225-00000378", "AMPUSER=15105452225") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:3] GotoIf("SIP/15105452225-00000378", "0?report") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:4] ExecIf("SIP/15105452225-00000378", "1?Set(REALCALLERIDNUM=15105452225)") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:5] Set("SIP/15105452225-00000378", "AMPUSER=") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:6] GotoIf("SIP/15105452225-00000378", "0?limit") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:7] Set("SIP/15105452225-00000378", "AMPUSERCIDNAME=") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:8] ExecIf("SIP/15105452225-00000378", "0?Set(__CIDMASQUERADING=TRUE)") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:9] GotoIf("SIP/15105452225-00000378", "1?report") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx_builtins.c: Goto (macro-user-callerid,s,16)
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:16] NoOp("SIP/15105452225-00000378", "Macro Depth is 1") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:17] GotoIf("SIP/15105452225-00000378", "1?report2:macroerror") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx_builtins.c: Goto (macro-user-callerid,s,18)
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:18] GotoIf("SIP/15105452225-00000378", "1?continue") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx_builtins.c: Goto (macro-user-callerid,s,37)
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:37] Set("SIP/15105452225-00000378", "CALLERID(number)=15105452225") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:38] Set("SIP/15105452225-00000378", "CALLERID(name)=15105452225") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:39] GotoIf("SIP/15105452225-00000378", "0?cnum") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:40] Set("SIP/15105452225-00000378", "CDR(cnam)=15105452225") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:41] Set("SIP/15105452225-00000378", "CDR(cnum)=15105452225") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:42] Set("SIP/15105452225-00000378", "CHANNEL(language)=en") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:2] NoCDR("SIP/15105452225-00000378", "") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:3] Progress("SIP/15105452225-00000378", "") in new stack
[2019-01-03 18:43:05] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:4] Wait("SIP/15105452225-00000378", "1") in new stack
[2019-01-03 18:43:06] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:5] Playback("SIP/15105452225-00000378", "silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer") in new stack
[2019-01-03 18:43:06] VERBOSE[3032][C-000037a7] file.c: <SIP/15105452225-00000378> Playing 'silence/1.ulaw' (language 'en')
[2019-01-03 18:43:07] VERBOSE[3032][C-000037a7] file.c: <SIP/15105452225-00000378> Playing 'cannot-complete-as-dialed.ulaw' (language 'en')
[2019-01-03 18:43:09] VERBOSE[3032][C-000037a7] file.c: <SIP/15105452225-00000378> Playing 'check-number-dial-again.ulaw' (language 'en')
[2019-01-03 18:43:12] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:6] Wait("SIP/15105452225-00000378", "1") in new stack
[2019-01-03 18:43:13] VERBOSE[3032][C-000037a7] pbx.c: Executing [[email protected]:7] Congestion("SIP/15105452225-00000378", "20") in new stack
[2019-01-03 18:43:16] VERBOSE[7226][C-000037a8] netsock2.c: Using SIP RTP TOS bits 184
[2019-01-03 18:43:16] VERBOSE[7226][C-000037a8] netsock2.c: Using SIP RTP CoS mark 5

The number you are forwarding to 918773503300 doesn’t appear to have a matching outbound route.

I’m trying to re-route all calls that will choose an IVR option to an external number. Can you please assist me on how I can edit/create an outbound route to do this properly? Thank you in advance.

https://wiki.freepbx.org/display/FPG/Outbound+Routes+Module

user guide and config examples.

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