Menu ARI whit Admin


if i login in ARI menu whit simlpe extension ,i can see the recirds and i can listen.

But if i login whit ARI admin.
Login : admin
Pwd : ari_password
I"m supposed to see all the extenions and have access to download or listning.

i’m usung FreePbx 2.7 and this option is not working

can you help me pleasen thank you.

i have other server whit FreePbx 2.6n same configration for extenion ,it works.

i cant downgrade my system because i cant lose all the reports and the recoding on my first one.

Thank you