Manually turn of the "Answering Machine"

General Help
1

Hi,

I set up a time-based IVR which, after 18:00 hours, plays a prerecorded off-hour message.

Now my users told me that sometimes the reception is working later than 18:00 (this is nothing regular, these are special times before events, on occasion, without any pattern, etc.) and in this case they want to be able to receive phone calls (for various reasons it is good to be available the evening before events, etc.)

So, is there an easy with which the receptionist can turn off the IVR? Like, custom codes or something like that?

best regards
Ray

2

Use the “day-night” function.

Bill

3

Yes, that seems to do the trick, thank you,
best

4

Yes, that seems to do the trick, thank you,
best

5

Great!!!

BF