Good day. I’m really new to all that is PBX and VoIP game. Is it possible that a user can make second call with a soft phone, while already being in a call with a soft phone? Basically two simultaneous calls from one user, with softphone, to two clients at the same time.
Depends on the features of the soft phone.
Its a 3cx softphone
Don’t know…Phone features should be in the docs.