Live Call Monitoring

Hi, I’m trying to figure out how to be able to have a live call monitor, in a small call-center. I search and found some sniffer software but really looking for an option like a feature that the supervisor can supervise the personel calls live.

Jesus

FOP2 will do this. It is a nice operator panel for what it is. There is a free version that supports 15 extensions and a paid version the supports unlimited. See www.fop2.com.

Thanks…Look excelent. I will test it.

iSymphony also supports this, and is FreePBX Certified, you can purchase licenses for iSymphony directly in the FreePBX Store. You can view other FreePBX Certified developers and manufacturers here: http://www.freepbx.org/certified-manufacturers

Using Certified Partners ensures not on the best FreePBX experience, but also helps support the ongoing development and expansion of the FreePBX Ecosystem.