Listing calls in a queue that wait for an agent to pickup the call

General Help
1

Hi,

I saw that I could enter the asterisk CLI command “asterisk -rx ‘queue show 1050’”. So I thought I could write a PHP script/page that would execute this command and show the results nicely in a webpage.

I succeeded to do this, but I am wondering what you think of this kind of solution? Would it take to many resources of Asterisk if I make a webpage that does this command every 30 seconds?

Are there any better ways or open source tools to get a listing of the current calls in a queue?

For those who are interested I did the following for now:

<? exec("asterisk -rx 'queue show 1050' | sed 1d", $output, $return_var); for($i=0; $i<=(count($output) - 2); $i++) { echo $output[$i]."
"; } ?> As you can see no lay-out yet or something familar, before I do I just want to exchange thoughts about this. Is it a can do or a please do not?

Mark

2

404, page not found for your script.

3

Sorry link was incorrect. Added the correct one now in my previous post.

4

Finished making the script. Hopefully it does not give to much of a load to the Asterisk server. As far as I could see the load wasn’t to high, but it will react differently when a lot of users would use it.

For people who are interested for their own needs, you can download the PHP page here:
http://www.markinthedark.nl/news/scripts/76-show-callers-waiting-in-an-asterisk-queue.html
Mark