Hello,
S500 endpoint
When making calls (picking up the handset and dialing, I am noticing an icon that looks like a thunderbolt (maybe?). Any idea what this icon means? I’ve been looking around and haven’t been able to find anything. Its not even listed on this page.
I was able to snap a picture. It populates when the phone goes off hook. Maybe it just means new/open line?
This is a blessed day! You have been visited by Zeus! Expect to have a child very soon.
This is definitely not the call treatment the end user was expecting then. 
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