Konfiguracja

[Skordan (Daniel Mańczyk)]

s it possible for the waiting person to hear the busy signal or that there is 1 or 2 in the queue?

[lgaetz (Lorne Gaetz)]

Checking Queue Caller Count with Dynamic Routes

Suppose you have inbound calls going to a queue. Further suppose that call load varies thru the day, and you want to offer callers different options if the expected wait time is high. It would be necessary in this scenario to know how many callers are waiting in a queue before sending the caller to a queue, and we can do this with Dynamic Routes. As discussed in an earlier thread, we will use the ‘Asterisk Variable’ lookup source when setting up the dynroute. One thing to know when using comple…

[Skordan (Daniel Mańczyk)]

@Skordan

to hear the busy signal o

just better how to set to hear the busy signal (FreePBX 15.0.17.64 ) ?