hello, sorry for the delay.
She was getting some logs about the problem.
From the provided link, run:
tail -f / var / log / asterisk / full
after having made a call where the problem is present, and the following logs were generated:
[root @ voip ~] # tail -f / var / log / asterisk / full
[2022-01-10 15:37:43] DTMF [3843] [C-0000001e] channel.c: DTMF begin passthrough ‘0’ on PJSIP / 6026-00000047
[2022-01-10 15:37:43] SECURITY [12177] res_security_log.c: SecurityEvent = “Success fulAuth”, EventTV = “2022-01-10T15: 37: 43.674-0600”, Severity = “Informational”, Service = “PJSIP”, EventVersion = “1”, AccountID = “6086”, SessionID = “5050cd0216204827b75df0803d bffd08”, LocalAddress = “IPV4 / UDP / xxxx / 507x”, RemoteAddress = “IPV4 / UDP / xxxx / 48580”, UsingPassword / xxxx / 48580 ", “one”
[2022-01-10 15:37:43] DTMF [3843] [C-0000001e] channel.c: DTMF end ‘0’ received on PJSIP / 6026-00000047, duration 200 ms
[2022-01-10 15:37:43] DTMF [3843] [C-0000001e] channel.c: DTMF end accepted with b egin ‘0’ on PJSIP / 6026-00000047
[2022-01-10 15:37:43] DTMF [3843] [C-0000001e] channel.c: DTMF end passthrough ‘0’ on PJSIP / 6026-00000047
[2022-01-10 15:37:43] DTMF [3843] [C-0000001e] channel.c: DTMF begin ‘1’ received on PJSIP / 6026-00000047
[2022-01-10 15:37:43] DTMF [3843] [C-0000001e] channel.c: DTMF begin passthrough ‘1’ on PJSIP / 6026-00000047
[2022-01-10 15:37:43] DTMF [3843] [C-0000001e] channel.c: DTMF end ‘1’ received on PJSIP / 6026-00000047, duration 200 ms
[2022-01-10 15:37:43] DTMF [3843] [C-0000001e] channel.c: DTMF end accepted with b egin ‘1’ on PJSIP / 6026-00000047
[2022-01-10 15:37:43] DTMF [3843] [C-0000001e] channel.c: DTMF end passthrough ‘1’ on PJSIP / 6026-00000047
[2022-01-10 15:37:47] SECURITY [12177] res_security_log.c: SecurityEvent = “Challen geSent”, EventTV = “2022-01-10T15: 37: 47.453-0600”, Severity = “Informational”, Service = “PJSIP”, EventVersion = “1”, AccountID = “60xx”, SessionID = “86af45e0bdec45d6bec63024aee b01bc”, LocalAddress = “IPV4 / UDP / xxxx / 507x”, RemoteAddress = “IPV4 / UDP / xxxx / 48580”, Challenge = “”
[2022-01-10 15:37:47] SECURITY [12177] res_security_log.c: SecurityEvent = “Challen geSent”, EventTV = “2022-01-10T15: 37: 47.453-0600”, Severity = “Informational”, Service = “PJSIP”, EventVersion = “1”, AccountID = “60xx”, SessionID = “514d1bd897dc4867b9618c25b3c 426a4”, LocalAddress = “IPV4 / UDP / xxxx / 507x”, RemoteAddress = “IPV4 / UDP / xxxx / 48580”, Challenge “”
[2022-01-10 15:37:47] SECURITY [12177] res_security_log.c: SecurityEvent = “Challen geSent”, EventTV = “2022-01-10T15: 37: 47.656-0600”, Severity = “Informational”, Service = “PJSIP”, EventVersion = “1”, AccountID = “60xx”, SessionID = “Q_zljHdHUsD-Ch9pJo415Q …”, L ocalAddress = “IPV4 / UDP / xxxx / 507x”, RemoteAddress = "IPV4 / UDP / xxxx / 440 08 “, Challenge =” "
[2022-01-10 15:37:47] SECURITY [12177] res_security_log.c: SecurityEvent = “Success fulAuth”, EventTV = “2022-01-10T15: 37: 47.668-0600”, Severity = “Informational”, Service = “PJSIP”, EventVersion = “1”, AccountID = “60xx”, SessionID = “514d1bd897dc4867b9618c25b3 c426a4”, LocalAddress = “IPV4 / UDP / xxxx / 507x”, RemoteAddress = “IPV4 / UDP / xxxx / 48580 =”, UsingPassword / xxxx / 48580 = " “one”
[2022-01-10 15:37:47] WARNING [26606] res_pjsip_pubsub.c: No registered publish handler for event presence from 60xx
I had to hide some sensitive data.
additionally from the web console, review the detail of the call that you make, where I got the following:
The destination phone was hidden, I still don’t know if this data is enough to know the cause of the problem.