Hi Guys, I have a problem that’s driving me nuts. I have two SIP Trunks each belonging to two independent outgoing trunk groups. I have extensions that belong to one or the other outgoing routes, but no extension belongs to more than one outgoing trunk group.
My problem is, outgoing calls from any extension seem to be going out of the first outgoing trunk group. i.e. the Caller ID of the first outgoing trunk group is always displayed on the called party phone. If I swap the order of the outgoing trunk groups in /admin/config.php?display=routing the Caller ID of the first route is always displayed on the called party phone.
How do I ensure that calls from a given extension go out on a pre defined route only and not all calls go out to the first route as I have at the moment.
OK I must be missing a trick here. I have registered my deployment but my system still says “The free Extension Routes module is installed, but not registered.” I have followed your link to to the wiKi page but it’s a blank page with links to a video and a user guide which assumes you already have Extension Routes up and running. All I’m trying to do is register my Extension Routes so I can start using it. I guess I could hack around in asterisk .conf files but I’d rather not do that unless I really have top. Can anyone tell me what am I missing?
@TheJames I dont have the Class of Service Module and I don’t see anything in Outgoing Routes that will allow me to perform a caller id match. I just want all calls from extensions 200 and 201 to go out over Outgoing Route “A” and that route only and all calls from extensions 100-104 to go out over Outgoing Route “B” and “B” only. That way the correct caller id will always be presented to the called party. I’m not sure why this is so hard?
Why don’t you just specify the “Outbound CID” for each of the extensions you want to have a particular CID? There is no need for 2 routes. Just put the CID in the “Outbound CID” field of x200 and x201.
@Taffman once you register your deployment, you will need to go into the portal store, add extension routing to your cart and check out, where you will select the deployment that you created, then go back into FreePBX GUI, SysAdmin>License and check for new licenses. This is what applies the license to your system.