When a 911 call is placed from a multi-line telephone system, a notification must be sent to on-site personnel, alerting them to the emergency. The notifications to an appropriate contact can take the form of phone calls, visual alerts on a monitor, audible alarms, text messages, and/or emails.
I understand that the PagePro commercial module handles this as far as notifying other extensions via multicast page, or by calling a group of extensions and joining them to the call, initially muted. If they want to speak, they press ‘1’ to open their microphone so they can talk.
What if the site wants to notify the security desk with silent notification, such as a screen pop, or test message?
What if this is a school and they want the local jurisdiction to be notified?
And now that Ray Baum’s Act section 506 had been adopted in a ruling by the F.C.C., what is the best way to implement the requirement that “the street address of the calling party, and additional information such as room number, or similar information necessary to adequately identify the location of the calling party”?
What are the minimum legal requirements for existing customers, and for new installations?
What are the potential liabilities for organizations who do not address these new requirements?
What about remote locations registered to the PBX?